The Monex software is excellent. We pay various firms in multiple currencies and the fact that you separate them out that way, is perfect and keeps errors at bay. Plus the customer service is except... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Having to make intl payments somewhat regularly, there is no replacement for having a contact who is responsive and knows what they're doing. Especially nowadays, service is lacking in almost every... Se mer
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When you reach out to Monex you are always quickly connected to a representative. If there is ever a problem (rarely) they work with you until it is corrected. Any requests are always dealt with on a... Se mer
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Monex is easy to use. Also, we had a couple independent issues that were time sensitive which were addressed immediately, which helped our company correct the isuues.
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Företagsinformation
Skrivet av företaget
Monex Global, part of Monex S.A.P.I. de C.V. (“Monex”), specializes in FX risk management and international payments, helping corporate and institutional clients design tailored FX solutions to navigate currency volatility with confidence. Our team of FX specialists implements well-considered currency strategies, offering dedicated support to help clients manage their payment needs – whether for goods, services, or direct investments. By combining global reach with deep local market expertise, Monex enhances businesses with a suite of financial solutions to help optimize efficiency, mitigate currency risk, and protect margins in an increasingly complex financial landscape.
Kontaktuppgifter
4,9
Utmärkt
1 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
The people are genuinely nice when I…
The people are genuinely nice when I set up a new vendor, and they helped when I had a problem with an uncompleted transaction.
29 september 2026
Svar från Monex
Thank you for your kind feedback! We’re delighted to hear that our team has been friendly and helpful when setting up new vendors and resolving transaction issues. Providing responsive, supportive service when you need it is always our goal. We truly appreciate your trust in Monex!
service is very very good
23 september 2026
Svar från Monex
Thank you for your wonderful feedback! We’re delighted to hear that you’ve had such a great experience with our service. Providing reliable and excellent support is always our goal. We truly appreciate your trust in Monex!
People answering the question are…
People answering the question are efficient friendly and courteous
23 september 2026
Svar från Monex
Thank you for your feedback! We’re delighted to hear that you’ve found our team efficient, friendly, and courteous. Providing helpful and professional support is always our goal. We truly appreciate your trust in Monex!
user friendly
28 september 2026
Svar från Monex
Thank you for your feedback! We’re delighted to hear that you find Monex user-friendly. Providing a simple and seamless experience is always our goal. We truly appreciate your trust in Monex!
Monex = efficiency + expertise
Monex offers the most efficient online foreign exchange platform available. And if you ever need help, a knowledgeable, courteous, helpful advisor is ready to jump on a call and offer assistance. Fabulous organization.
27 september 2026
Svar från Monex
Thank you for your fantastic feedback! We’re delighted to hear that you find our platform efficient and that our team provides knowledgeable, courteous, and helpful support when you need it. Creating a seamless experience both online and through our service is always our goal. We truly appreciate your trust in Monex!
Your people are GREAT, but...
Your people are GREAT. What brings down your rating is your currency trading platform. That I can not enter a limit order to buy currency (Euro's in this case) with a price closer than about a Euro away/below the market is cumbersome. I missed a buy because I had to put in my limit lower than I wished.
Yes, I understand why you you do this, yet it is a Monex specific issue and one you should fix. IMHO.
22 september 2026
Svar från Monex
Thank you for your thoughtful and candid feedback. We’re delighted to hear that you’ve had such a positive experience with our team, and we also appreciate your detailed comments about the limit order functionality. Thank you for your continued trust in Monex!
Once you've setup your payees
Once you've setup your payees, input the Euro's you need and decide if the rate is acceptable, if so buy and send a payment. Easy!
21 september 2026
Svar från Monex
Thank you for your feedback! We’re delighted to hear that you find the process simple and straightforward, from setting up payees to reviewing your rate and completing your payment. Making international payments easy and efficient is always our goal. We truly appreciate your trust in Monex!
Svar från Monex
Thank you for your feedback! We’re delighted to hear that you’ve found our service professional and efficient. Providing a smooth and reliable experience is always our goal. We truly appreciate your trust in Monex!
User friendly
18 september 2026
Svar från Monex
Thank you for your feedback! We’re delighted to hear that you find Monex user-friendly. Providing a simple and seamless experience is always our goal. We truly appreciate your trust in Monex!
Great service as always
Efficient response to request for funds, follow-up almost immediately with contract note detailing the transaction FX rate, recipient bank account details etc. so this gave me peace of mind that the transaction was correct.
21 september 2026
Svar från Monex
Thank you for your detailed feedback! We’re delighted to hear that you found the process efficient and that the prompt follow-up and clear transaction details gave you peace of mind. Providing accurate, transparent, and reliable service is always our goal. We truly appreciate your trust in Monex!
great customer service easy to reach…
great customer service easy to reach live person
25 september 2026
Svar från Monex
Thank you for your feedback! We’re delighted to hear that you’ve experienced great customer service and that it’s easy to reach a member of our team when you need assistance. Providing accessible, responsive support is always our goal. We truly appreciate your trust in Monex!
Very reliable and very customer…
Very reliable and very customer oriented
NOTHING SEEMS TOBE TOO MUCH TROUBLE!
.
25 september 2026
Svar från Monex
Thank you for your wonderful feedback! We’re delighted to hear that you’ve found Monex reliable and customer-focused, and that our team is always willing to go the extra mile. Providing attentive and dependable service is always our goal. We truly appreciate your trust in Monex!
Generally quite good
Generally quite good, but:
1. It is difficult however to determine whether we are actually getting the interbank (+plus) rate we were promised.
2. A periodic (e.g. monthly) statement of account of our foreign holdings would be welcomed.
25 september 2026
Svar från Monex
Thank you for your thoughtful and constructive feedback. We’re glad to hear that your overall experience with Monex has been positive, and we appreciate you highlighting these areas for improvement.
When you reach out to Monex you are…
When you reach out to Monex you are always quickly connected to a representative. If there is ever a problem (rarely) they work with you until it is corrected. Any requests are always dealt with on a timely basis. In a word.....excellent!
19 september 2026
Svar från Monex
Thank you for your fantastic feedback! We’re delighted to hear that you’ve consistently experienced responsive service and timely support from our team. It’s especially rewarding to know that when an issue does arise, our team works with you to get it resolved. We truly appreciate your trust and continued partnership with Monex!
Svar från Monex
Thank you for your feedback! We’re delighted to hear that you’ve had a positive experience with your account team and our service staff. Providing personalized, responsive support is always our goal. We truly appreciate your trust in Monex!
Reliable and Easy to Work With
The long-time relationship we (Victor Emanuel Nature Tours) have with Monex is essential to our operations. In travel, the reliability of and ease of working with any vendor is essential. Monex (led by Delaney Davis) displays these values all the time. My fellow operations managers and I couldn't be happier with their consistent high level of service.
18 september 2026
Svar från Monex
Thank you for your thoughtful review and for your continued partnership with Monex! It’s wonderful to hear that our team’s consistent, reliable service has made such a positive impact. We truly value your trust and look forward to supporting you for years to come!
Quick resolution
17 september 2026
Svar från Monex
Thank you for your feedback! We’re glad to hear that your issue was resolved quickly. Providing prompt and reliable support is always our goal. We truly appreciate your trust in Monex!
Once you use them you won't go anywhere else.
Having to make intl payments somewhat regularly, there is no replacement for having a contact who is responsive and knows what they're doing. Especially nowadays, service is lacking in almost every direction.
As long as Octavio is with Monex, we will work with him. We couldn't be happier with him and Monex.
17 september 2026
Svar från Monex
Thank you for your thoughtful feedback and continued trust in Monex! We’re delighted to hear that our team has provided the responsive, knowledgeable support you value when making international payments. We truly appreciate your partnership and are glad to be part of your business operations!
First time using system
First time using system, so far so good, very user friendly.
15 september 2026
Svar från Monex
Thank you for sharing your experience! We’re glad to hear that your first experience with Monex has been positive and that you find our platform user-friendly. We look forward to supporting you with your future transactions. We truly appreciate your trust!
Matt Malone is outstanding.
15 september 2026
Svar från Monex
Thank you for your wonderful feedback! We’re delighted to hear that you’ve had such a positive experience with our team. Providing knowledgeable, attentive, and reliable service is always our goal. We truly appreciate your trust in Monex!
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
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Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.