The Monex software is excellent. We pay various firms in multiple currencies and the fact that you separate them out that way, is perfect and keeps errors at bay. Plus the customer service is except... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Having to make intl payments somewhat regularly, there is no replacement for having a contact who is responsive and knows what they're doing. Especially nowadays, service is lacking in almost every... Se mer
Företaget har svarat
When you reach out to Monex you are always quickly connected to a representative. If there is ever a problem (rarely) they work with you until it is corrected. Any requests are always dealt with on a... Se mer
Företaget har svarat
Monex is easy to use. Also, we had a couple independent issues that were time sensitive which were addressed immediately, which helped our company correct the isuues.
Företaget har svarat
Företagsinformation
Skrivet av företaget
Monex Global, part of Monex S.A.P.I. de C.V. (“Monex”), specializes in FX risk management and international payments, helping corporate and institutional clients design tailored FX solutions to navigate currency volatility with confidence. Our team of FX specialists implements well-considered currency strategies, offering dedicated support to help clients manage their payment needs – whether for goods, services, or direct investments. By combining global reach with deep local market expertise, Monex enhances businesses with a suite of financial solutions to help optimize efficiency, mitigate currency risk, and protect margins in an increasingly complex financial landscape.
Kontaktuppgifter
4,9
Utmärkt
1 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great service — fast, transparent, and trustworthy
I’ve been using Monex for several years for my international transfers and the experience has always been excellent. The platform is easy to navigate, the process is quick, and their communication is clear and professional. A trustworthy partner for currency exchange.
18 november 2025
Svar från Monex
Thank you for your kind words! We’re glad to hear that our team is consistently able to support your requests quickly and keep you informed along the way. It’s a pleasure working with you, and we appreciate your continued trust in Monex USA.
It is always a quick easy transaction
14 november 2025
Svar från Monex
Thank you for the great feedback! We're happy to hear your transactions are always quick and easy. We appreciate you choosing Monex USA!
Sam Mackenzie doesn't reply to email or…
Sam Mackenzie doesn't reply to email or answer phone. Needed urgent payment. I will be using my bank from now on.
28 oktober 2025
Omdöme utan inbjudan
Svar från Monex
We’re very sorry to hear about your recent experience and the difficulty in reaching our team. This isn’t the level of service we strive to provide. We take your feedback seriously and would like to investigate what happened to ensure it doesn’t occur again. Please reach out to us at clients@monexusa.com so we can assist you directly and make things right.
Delaney was spot on with excellent…
Delaney was spot on with excellent response and quick service.
6 november 2025
Svar från Monex
Thank you for your feedback! We appreciate you choosing Monex USA!
The exchange fee for yen is higher than…
The exchange fee for yen is higher than it used to be.
4 november 2025
Svar från Monex
Thank you for your feedback. We appreciate you sharing this with us. Exchange rates fluctuate over time, but we always aim to remain competitive. We’d be happy to review your pricing with you to ensure you’re getting the best possible rate for your transaction volume and needs. Please feel free to reach out — we’re here to help.
easy currency exchange at a great rate
Professional team with great quick service not to mention the great rates ...much better than other banks.
24 oktober 2025
Svar från Monex
Thank you for the great feedback! We’re thrilled you’re enjoying our quick, professional service and competitive rates. It’s wonderful to know we’re helping you save compared to traditional banks — that’s exactly what we aim for at Monex USA!
Easy to transfer money with just a…
Easy to transfer money with just a minute of your time and always great rates.
22 oktober 2025
Svar från Monex
Thank you for your kind words! We're so glad you find our platform quick and easy to use — and that you’re happy with our rates. We appreciate your trust and look forward to continuing to support your transfers!
Svar från Monex
Thank you for your feedback! We’re delighted to hear that our team members continues to provide you with great service.
Monex is so easy to work with
Monex is so easy to work with. The online portal makes my FX transactions simple.
20 oktober 2025
Svar från Monex
Thank you for your kind feedback! We’re glad to hear that our online portal makes your FX transactions simple and seamless. We appreciate your trust in Monex USA and look forward to continuing to support your business needs!
Svar från Monex
Thank you for your review! We’re delighted to hear that our team has been helpful and responsive to your emails. Providing fast and reliable support is something we take pride in. We appreciate your continued trust in Monex USA!
I love Monex best bank I've dealt with…
I love Monex best bank I've dealt with you have the best people working for you
17 oktober 2025
Svar från Monex
Thank you so much for your wonderful feedback! We’re thrilled to hear that you’ve had such a positive experience with our team
Svar från Monex
Thank you for your kind words! We’re delighted to hear you’re pleased with our service and response time. We truly appreciate your trust in Monex USA!
They always do a good job of making…
They always do a good job of making transactions really easy!!
16 oktober 2025
Svar från Monex
Thanks so much for your feedback! We’re glad to hear that our team helps make your transactions smooth and easy. We appreciate your trust and look forward to continuing to support your business!
David T
David T. is great and super easy to work with. Monex rate is reasonable and meets our infrequent needs.
9 oktober 2025
Svar från Monex
That’s wonderful feedback, the Monex team makes the process smooth and straightforward for you!
Monex USA provides reliable precious…
Monex USA provides reliable precious metals services with clear pricing and professional guidance
24 september 2025
Omdöme utan inbjudan
Svar från Monex
Thank you for the kind review! While we don’t offer precious metals services, we are here to assist with any foreign currency needs you may have. Don’t hesitate to reach out!
Your prompt response
26 september 2025
Svar från Monex
Thank you! We’re glad our prompt response met your expectations. Providing quick and reliable support is always our goal.
Always Exceptional
It is always a pleasure working with Michael. He is always quick to respond and work well together to work out any discrepancies. I appreciate his timely responses and cheerful attitude each time we work together.
1 oktober 2025
Svar från Monex
Thank you for your thoughtful review! We’re so pleased to hear that our team provides you with timely support and a positive experience.
Svar från Monex
Thank you for your feedback! We’re glad to know our service has been valuable to you.
Svar från Monex
Thank you! We're happy to hear you had a great experience and enjoyed the communication.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
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Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.