Bonjour j’ai commandé deux t-shirt un a 43 € et l’autre a 34 € je n’ai aucun suivis même les t-shirt n’apparaissent nul part j’aimerais savoir où est ma commande merci
Momo Fashions
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Bril besteld die volgens advertentie geschikt zou zijn voor dichtbij en veraf. Geeft alleen wazig onscherp beeld. Contact gehad met support wat tot niets leidde. Aangegeven dat ik koop wil ontbinden e... Se mer
I ordered two pairs of joggers, I only received one pair even though I was charged for two and the delivery note said two. I emailed the company who responded and said they’d been out of stock and the... Se mer
Nice jumper dress but shorter than anticipated despite purchasing a bigger size, there is no give in the wool material. Not washed yet so hopefully doesnt shrink further. As returns are at own cost... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Momo & Ayat Fashions has been established for over ten years, providing the latest fashion labels at incredible prices.
Kontaktuppgifter
101 Breamar Ave, Stretford, M32 9LX, Manchester , Storbritannien
- 0161 882 0408
- sales@momofashions.co.uk
- momofashions.co.uk
Where do I start?
I received an item that was inferior quality and wrote an honest trustpilot review. The company insisted I remove the review before they would refund me, which I did.
The refund eventually arrived minus the delivery charge. I pointed out that under distance selling regulations, the buyer is entitled to a refund of delivery charges but they again refused. Illegal practices!
PayPal refunded the charge as a matter of goodwill even though my dispute wasn't considered as it was outside of PayPal remit.
23 november 2020
Omdöme utan inbjudan
Svar från Momo Fashions
Hi
We clearly have on our site policy.
We paid for the free return of thr item and a free label was emailed. Cost customer nothing to return
We deduct 1.99 out of each label usally.
Original postage is not refunded. Also as we covered the cost of return item back to us. At no cost to customer
Distance selling rules overide and policies on site.
Aslong as it is clear on site and paypal saw this.
This is clear on site
Thanks
Poor sizing
The item i ordered was no where near the correct size so I had to return it, am still waiting for my refund!
8 november 2020
It is what I wanted
It is what I wanted
But the turtle neck is a bit clumsy in my opinion
24 oktober 2020
Gives me wings
Fabric not as soft as it looks on the picture but fits well & I enjoy wearing it
22 oktober 2020
Ordered a size 12-14 (normally a size…
Ordered a size 12-14 (normally a size 10) and it is quite small
19 oktober 2020
Svar från Momo Fashions
Hi Fiona
Thank you for your feedback.
We will contact you regarding this so we can help resolve your concern
Regards
Momofashions
Thankyou for the dress it’s lovely 😊…
Thankyou for the dress it’s lovely 😊 my first parcel got lost through no fault of yours it was the delivery company but you acted quickly and professionally and sent me another dress ASAP will definitely buy off you again 😊
17 oktober 2020
Small not a true size
14 oktober 2020
Fabric great and quality great
Fabric great and quality great, ordered an xl size but came up small in the legs,couldn’t return it as my son washed it hoping that it would stretch, lovely item only problem not long enough if you are tall.
14 oktober 2020
Thanks arrived quickly good quality …
Thanks arrived quickly good quality very pleased with my top
14 oktober 2020
FANTASTIC customer service!
I had to return a Christmas jumper & momofashion we’re 5/5 for the fastest & helpful respond I’ve ever received from an online store. Very very impressed!
8 oktober 2020
Omdöme utan inbjudan
Svar från Momo Fashions
Thank you Laura for your feedback.
It means alot. Hopefully there will be alot more suport and a person connection with all our customers
Nice jumper dress but shorter than…
Nice jumper dress but shorter than anticipated despite purchasing a bigger size, there is no give in the wool material. Not washed yet so hopefully doesnt shrink further. As returns are at own cost I will not be returning but will wear with leggings underneath.
5 oktober 2020
Omdöme utan inbjudan
Svar från Momo Fashions
Hi Tricia
Thanks for review.
We are in the inital stage and should be implamenting free returns and 60 days return policy for unused items.
Please bare with us as we grow we will be doing much more for our customers.
Stay with us and contact us on live chat so we can work something out for you.
All the best
Momofashions
Very helpful
Received the wrong sized item but got a very quick response and apology. Happy with the outcome. Very easy to deal with and very helpful.
4 oktober 2020
Omdöme utan inbjudan
Svar från Momo Fashions
Hi Rhian
Please refer to our email.
The alternative is in the post.
We do not require the wrong size back.
The delivery will be with myhermes and should arrive by wednesday.
Many thanks
Momofashions
I never actually managed to purchase…
I never got to receive my order due to a system glitch with stock numbers. However, I was refunded very quickly and the company are going to keep me updated if/when they get more stock in.
Excellent customer service by a company that actually cares.
3 oktober 2020
Omdöme utan inbjudan
Svar från Momo Fashions
Hi Sophie,
Thanks alot we will aim to get this back soon and update you as soon as we get it.
Take care
Lovely shopping experience
Amazing service and great quality! Just exactly what you need!!
30 september 2020
Omdöme utan inbjudan
Perfect
Perfect! Easy to use website and fast shipping. Will definitely be shopping from here again.
20 september 2020
Omdöme utan inbjudan
Amazing Momo Fashions !
Amazing experience and level of service, I recommend this company and website to everyone. Love the whole website and goods on there. If you need to try anything once in your life it has to be,
momofashions.
I promise you will keep going back.
19 september 2020
Omdöme utan inbjudan
Excellent customer service and goods…
Excellent customer service and goods received on time.
18 september 2020
Omdöme utan inbjudan
Whenever I thought of finding something…
Whenever I thought of finding something trendy and modern clothing for my family, Momo fashions always surprised me with their stylish collection in a reasonable price.
18 september 2020
Omdöme utan inbjudan
Prices are very economical with better…
Prices are very economical with better quality. Super fast delivery.
18 september 2020
Omdöme utan inbjudan
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