Customer service was great, even considering the time difference between them and me. The conversation held over from one day to the next. I received a jacket that while I followed the size chart, the... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I ordered a dress and returned for refund. They sent me the same dress back, that I cannot wear because of the material and no refund. I have never run into this with buying clothes on line. Beware an... Se mer
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I ordered a dress 2 months ago for a wedding I am attending and still have not received any information on the shipping at all. Do NOT spend your money on this company. I am out 180 dollars. I should... Se mer
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Um horror! Tem quase dois meses que fiz meu pedido e paguei dia 30/04//2026. Após 1 mes, Recebo email dizendo que minha escolha paga, não estava mais disponível, com um link para escolher outra coisa.... Se mer
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Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Response was immediate when I contacted…
Response was immediate when I contacted them to exchange two items because of size. The assistance was wonderful, the quality of items is great.

Svar från Modesees
They very understanding and…
They very understanding and accommodating.

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If there would be a negative rating for…
If there would be a negative rating for this company they would get a full 100% minus. I ordered items back in December and as of now they are still out of stock and money were never refunded. I exchanged 36 emails with Modesees: they offered me a replacement for out of stock items. And guess what: no matter what I pick -EVERYTHING IS OUT OF STOCK!! I like that 4 months in a raw! No money refunded, no goods delivered, hundreds of $$ missing...;(

Svar från Modesees
SCAM
SCAM.
I got a USD 145 dress that was oversized and I wrote to them for exchange or return. No reply whatsoever. They didn’t care!!!!!!
I tried giving a review on the website to warn others but it wasn’t published. The website only had 5 star reviews.
BE WARNED!

Svar från Modesees
This brand is made in China
This brand is made in China . Be aware of it.

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Item order back in February still has…
Item order back in February still has not been received and I have been emailing you without no response!!!

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This is a 5 Star company
This is a 5 Star company. The customer service is fantastic. I had an issue with a size, and they solved my problem immediately. No questions asked. The products are very nice quality, but the great thing about the company was the customer service!

Svar från Modesees
Pleasantly surprised!
I read the reviews right after I ordered and panicked! I Called my credit card (Discover) and immediately put a “disputed charge” on for my 3 Modesees orders. I was wrong. I received all 3 dresses in less than 2
Months
weeks! And the styles and quality are very good.
2 dresses fit perfectly (size 14/L, 170 # 5’7”) but one was tight in the upper arms.
Modesees customer service asked me to send a screen shot showing I’d removed the credit card dispute which I just did. Patience is required for e-mail responses and that seems to be the only route for an customer support. But if you love one of Modesees’ designs and are confident of your size, I think it’s worth a shot!

Svar från Modesees
Zero Stars! It’s a SCAM!
Several months ago I was preparing for a March trip to Kauai. I found what I thought were a few adorable jumpsuits from Modesees online so, although the items were more expensive than I wanted to spend, I thought they were worth it. Immediately upon my order being transacted, my credit card was charged approximately $350.00. The items never arrived. For months I’ve been asking for a refund, with rarely a response. When they do respond they just tell me to be patient. My trip passed and now it’s APRIL and still nothing. No clothing and no refund. I’m going to report these people to every agency I can find. Do yourself a favor and DO NOT FALL FOR THIS SCAM!

Svar från Modesees
The quality is similar to SHEIN where…
The quality is similar to SHEIN where the pictured item is not the same as what you receive. I ordered a dress and a two piece skirt set and with both items they did not look the same as pictured online. I understand clothing looks different depending on body type and size but the difference was also with the quality of the material. I have 1 star because customer service offered to send me a free item to avoid me sending the items back because I would’ve had to pay for shipping. I shouldn’t have been surprised that the item sent for replacement was not any better of a quality. I probably should’ve taken the loss and sent the items back.

Svar från Modesees
Absolutely terrible experience
Absolutely terrible experience. I placed an order and was charged, but never received the items.
This has been a complete waste of money and time, especially as the items were meant to be a gift.
Based on my experience, I would strongly warn others to completely avoid this company.

Svar från Modesees
NO STARS
I gave them one star because no stars wasn't an option. Total scam...cheap chinese clothing! Expects customers to send items back at their cost!! Crap clothes....DO NOT BUY ANYTHING FROM THEM!!!

Svar från Modesees
Unscrupulous!! Avoid at all costs!!! or the costs will be all yours!!
Update!!! Scammm’n
Instead of accepting another eye item, I asked for a return address which turns out to be in China . I paid $30
to return item to a China address in November when I requested a reset update in March, you notify me that it still has not been received in the warehouse and it’s in transit

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Wow great customer service
Wow great customer service. I needed to size down and the customer service team was right on it! I ordered a dress for a party and it’s simply beautiful. The material is great and very good quality. I was pleasantly surprised!

Svar från Modesees
Absolute Scam - DO NOT ORDER FROM THEM
ABSOLUTE SCAM. I placed my order on 10 February and still haven’t received it. After 42 days with no delivery or communication from them, I contacted them multiple times requesting to cancel the order and receive a refund. Instead of actioning this, they repeatedly offered discount vouchers, which I declined each time, clearly restating that I wanted the order cancelled as it had not yet been shipped.
Despite this, they went ahead and shipped the order anyway. It still hasn’t arrived and they are now refusing to provide a refund.
The reviews on their own website are fake - they will not publish my review.
BE WARNED - DO NOT BUY FROM THEM

Svar från Modesees
Customer Support was super responsive…
Customer Support was super responsive and helpful when I had an issue with my shipment. They worked with me until my issues were resolved! I am more than happy with my experience!
- Bahia

Svar från Modesees
FRAUD
FRAUD, SCAM, They are absolute crooks.
Do not deal with this company,
i tried to report them to instagram to stop them from advertising.
They are crooks
dont enter your credit card details, u wont get your order, or if they don't have stock they will send u 2 of what they have in stock just. instead of 2 different items u ordred.

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Great material
Great material! It’s hard to find good quality so I was happy to find or that this dress was made of quality linen.

Svar från Modesees
FRAUD
FRAUD! SCAM! ITEMS WORTH LESS THAN €3 SOLD FOR €50. THEY DON´T DO REFUNDS. THEY DON´T REPLY TO E-MAILS. THEY OPERATE SEVERAL ´FASHION´ WEBSITES UNDER DIFFERENT NAMES.

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Terrible customer service
Terrible customer service, and return policy buyer beware.

Svar från Modesees
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
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