Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Just had my tires changed by Grandad. First-class service! Fast response, very knowledgeable, and got my wheelchair working like new again. Highly recommend to anyone needing a repair."

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Betygsatt 5 av 5 stjärnor

Nick from Leicester branch went above and beyond with my dad, my dad needed a scooter asap he came out explain everything really basic my dad gets confused about paper work n stuff, he was patient po... Se mer

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Betygsatt 5 av 5 stjärnor

Excellent company. Went above and beyond to assist in buying a wheelchair online. Made it no fuss and the delivery was very quick, even with a bank holiday in between. Beckie from Leicester branch was... Se mer

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Betygsatt 5 av 5 stjärnor

was in need of a more practical, safer shower chair, having found one on Modern Mobility's web-site, I spoke to Johnathan at the Blackburn Branch, who ordered it for me, built it and hand delivered it... Se mer

Företaget har svarat

Företagsinformation

  1. Leverantör av hjälpmedel för personer med funktionsnedsättning
  2. Leverantör av handikapphjälpmedel

Skrivet av företaget

Since 1997, Modern Mobility have followed one simple motto. Family values delivered the modern way. A customer of Modern Mobility isn't somebody who just purchases a product and leaves. A customer of Modern Mobility becomes part of the family. Our first store was opened in Leicester in 1997 and since then we haven't looked back. Modern Mobility has expanded and now has 3 shops. Blackburn - 01254 680203 Clitheroe - 01200 760006 Leicester - 0116 263 0600


Kontaktuppgifter

4,9

Utmärkt

TrustScore 5 av 5

127 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,9

Alla omdömen

(127)

17 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

shower chair

was in need of a more practical, safer shower chair, having found one on Modern Mobility's web-site, I spoke to Johnathan at the Blackburn Branch, who ordered it for me, built it and hand delivered it to my address, superb service.

4 mars 2026
Omdöme utan inbjudan
Logotyp för Modern Mobility UK

Svar från Modern Mobility UK

Thank you for the lovely feedback! We’re so pleased we could help make a difference. It’s wonderful to know you had a great experience, and we’ll be sure to share your kind words with the team. We’re always here if you need us!

Betygsatt 5 av 5 stjärnor

Just had my tires changed by Grandad

Just had my tires changed by Grandad. First-class service! Fast response, very knowledgeable, and got my wheelchair working like new again. Highly recommend to anyone needing a repair."

28 maj 2026
Omdöme utan inbjudan
Logotyp för Modern Mobility UK

Svar från Modern Mobility UK

Hi Craig, Thank you for your kind words! We're really pleased to hear you had a great experience with us. Your feedback means a lot to our team, and we truly appreciate you taking the time to share it. Please don't hesitate to contact us in the future :)

Betygsatt 5 av 5 stjärnor

I was looking for a lighter weight…

I was looking for a lighter weight rollator, and did quite a bit of research to ensure I purchased the correct one, I made 3 visits in total to this Branch and I found Eunice and Deb to be very helpful. On my second visit they had explained a another elderly customer that he did not need a new Walker and just so pleasantly explained to him how to use the function when want to go up a pavement with his obviously newly purchased elsewhere Walker, were he obviously had not had the functions fully explained. This was one of the reasons I came back and would go there happily in future as well as recommending to others

6 maj 2026
Omdöme utan inbjudan
Logotyp för Modern Mobility UK

Svar från Modern Mobility UK

Thank you kindly for your fantastic review! We’re thrilled to hear you’re happy with the service and support you received. Making everyday life easier and more comfortable for our customers is what matters most to us, so your feedback means everything. We hope to help you again in the future!

Betygsatt 5 av 5 stjärnor

Fantastic service

From the first visit to look at the mobility scooters to purchasing Becki at the leicester branch was brilliant, welcoming, knowledgeable and very helpful for my needs, she went above and beyond. From ordering the scooter and delivery it was easy and smooth including having the wheels replaced for different ones. I cannot fault the staff within this store and would definitely recommend.

15 april 2026
Omdöme utan inbjudan
Logotyp för Modern Mobility UK

Svar från Modern Mobility UK

Thank you so much for your kind review! We’re delighted to hear you had a positive experience with our team and services. Helping our customers maintain comfort, independence, and mobility is at the heart of what we do, so your feedback really means a lot to us. We truly appreciate your support and look forward to assisting you again in the future.

Betygsatt 5 av 5 stjärnor

Excellent company

Excellent company. Went above and beyond to assist in buying a wheelchair online. Made it no fuss and the delivery was very quick, even with a bank holiday in between. Beckie from Leicester branch was very helpful on the phone to sort out the right wheelchair for us. Wouldn’t hesitate to use them again

2 april 2026
Omdöme utan inbjudan
Logotyp för Modern Mobility UK

Svar från Modern Mobility UK

Hi Julie, Thank you for your kind words! We're really pleased to hear you had a great experience with us. Your feedback means a lot to our team, and we truly appreciate you taking the time to share it. Please don't hesitate to contact us in the future :)

Betygsatt 5 av 5 stjärnor

Great service

Kurt was an excellent chap, he explained everything in great detail , fixed our scooter on site and i will definitely be using modern mobility again. 5 stars for this engineer

1 april 2026
Omdöme utan inbjudan
Logotyp för Modern Mobility UK

Svar från Modern Mobility UK

Thank you for the lovely feedback! We’re so pleased we could help make a difference. It’s wonderful to know you had a great experience, and we’ll be sure to share your kind words with the team. We’re always here if you need us!

Betygsatt 5 av 5 stjärnor

Very satisfactory stairlift purchase

I recently purchased a stairlift for my mother through the Clitheroe branch after receiving a recommendation from a previous customer there. All went well and fuss free. Firstly a arranged visit for measuring up and checking what was needed by the sales team. They offered good advice without any pressure and worked out the price which I accepted. The stairlift was arranged and fitted in reasonable time from ordering by the British manufacturer`s fitter. All very efficient & fuss free. Overall a friendly, helpful and efficient service. I also chose the Clitheroe branch as I preferred to deal with a reasonably local ,Lancashire business.

26 januari 2026
Omdöme utan inbjudan
Logotyp för Modern Mobility UK

Svar från Modern Mobility UK

Hi John, Thank you for your kind words! We're really pleased to hear you had a great experience with us. Your feedback means a lot to our team, and we truly appreciate you taking the time to share it. Please don't hesitate to contact us in the future :)

Betygsatt 5 av 5 stjärnor

Excellent service Jonathan brought the…

Excellent service Jonathan brought the tga scooter for me and my wife to try. He was very helpful and polite and extremely help full explaining everything to us and sorted out the insurance would defiantly recommend thanks Bev

16 januari 2026
Omdöme utan inbjudan
Logotyp för Modern Mobility UK

Svar från Modern Mobility UK

Thank you so much for your kind review! We’re delighted to hear you had a positive experience with our team and services. Helping our customers maintain comfort, independence, and mobility is at the heart of what we do, so your feedback really means a lot to us. We truly appreciate your support and look forward to assisting you again in the future.

Betygsatt 5 av 5 stjärnor

Thank you Kirt

Kirt has just delivered equipment for my father’s discharge from hospital.
He was so helpful in explaining what everything is for and how to use it.

Nothing was too much trouble and he was very friendly.

Thank you Kurt

2 januari 2026
Omdöme utan inbjudan
Logotyp för Modern Mobility UK

Svar från Modern Mobility UK

Thank you kindly for your fantastic review! We’re thrilled to hear you’re happy with the service and support you received. Making everyday life easier and more comfortable for our customers is what matters most to us, so your feedback means everything. We hope to help you again in the future!

Betygsatt 5 av 5 stjärnor

A1 Shopping today

Very happy with the service today. I bought a lightweight wheelchair for my wife. Eunice in sales was lovely. She demonstrated how the chair worked, how it folded etc. The shop has a happy environment which was exactly what I needed. Mobility aid prices are excellent. Can't fault it in anyway.
Alan B
F.I.Mech.E
Bolton

13 november 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Excellent service good advice

We dropped into the shop to ask some advice about a part for my scooter. We are not regular customers we were only in Clitheroe for the day.
The man who helped us was wonderful he came out to the street to see me and explained I didnt need a new part. There was no pressure to purchase anything. I highly recommend this shop.
I think the mans name was Steve but my memory is worse than my mobility. Thank you for your help

29 oktober 2025
Omdöme utan inbjudan
Logotyp för Modern Mobility UK

Svar från Modern Mobility UK

Hi Mary, thank you so much for leaving us a review!
However, I noticed that while your review is very positive, you have rated our Clitheroe store 3-stars.

We greatly appreciate your feedback; it’s invaluable in helping our stores ensure that every Modern Mobility customer enjoys a 5-star experience.

So we can continue to provide excellent service for everyone who visits Modern Mobility, we would greatly appreciate if you could share more about your experience. Steve and the rest of our Clitheroe team would love to understand what we can improve in our service going forward based off your experience.

Thank you again for taking the time to leave us a review. If you have any questions, please don't hesitate to contact us at info@modernmobility.co.uk, or call our Clitheroe store on 01200 760006

Betygsatt 5 av 5 stjärnor

Super Service From Leicester Branch

Used Leicester Branch. Took some time but a special part required and I was regularly phoned during the wait keeping me informed. Wheel chair returned on agreed day and looks great. I thought price was reasonable and service great. Will use again.

22 oktober 2025
Omdöme utan inbjudan
Logotyp för Modern Mobility UK

Svar från Modern Mobility UK

Hi Colin, Thank you for leaving a review - We are so pleased to hear you had a great 5-star experience!

If you ever need us for anything else in the future, please feel free to call our Leicester store on 0116 263 0600, or pop in and say hi to our Modern Mobility Leicester team at Fosse Park Shopping Centre.

Betygsatt 1 av 5 stjärnor

A warning about this company

I think this company is going in one direction down.
They contracted to supply mobility scooters to Remostone steam rally only to let the show down, not even telling them until they had refined our money
This is letting vulnerable people down
We were looking forward to street free visit
All this is a company who say that want to treat customers as family

7 juli 2025
Omdöme utan inbjudan
Logotyp för Modern Mobility UK

Svar från Modern Mobility UK

Thank you for your review, we appreciate all reviews positive or not, this aids us in providing a better service. Unfortunately you're information is incorrect with regards Rempstone rally not being informed until we made the unfortunate decision of having to cancel. We contacted the rally firstly to advise of the staffing issue and offered to drop the pre hired machines off the evening before and collect them the Monday during the day, however they refused this offer, so we as you see really did try and avoid taking this action at all costs. If you can convince the rally otherwise we would still be happy to drop them the evening before as mentioned. This decision was not taken lightly and any customers that know us, know how much we do care and go up and above for them, please accept our sincere apologies for this regrettable inconvenience. Best wishes Molly, Customer Services Relations Manager.

Betygsatt 5 av 5 stjärnor

I love this company (not something I…

I love this company (not something I say very often sadly). Nothing was too much trouble for them.,special mention has to go to Steve. Any issues and he was on it straight away, I’ve honestly never had that level of customer service ever, MN you are lucky to have him, such an asset to you. Gillian as well. There was an issue and she waved her magic wand and just like that it was sorted !

9 juni 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

My parents had a new stair lift fitted…

My parents had a new stair lift fitted the service they received was excellent from start to finish. Nick was very polite and friendly. He hoovered the little mess up. A after a few hours my mum was unsure how to do something on the chair lift, she
contacted the company and Nick came straight out. He would not leave until he was happy that my parents knew how to use it.

3 juni 2025
Omdöme utan inbjudan

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