Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
I would give them zero stars if I could. I spent the money to ship back the item with the understanding that they would refund my original payment method and now they are giving me store credit, which I didn't want. I will not be buying anything from them again. This was a terrible buying experience.
Terrible return policy, terrible customer service and cheap looking products. Buyer beware!
I used to be returning customer with them, and their quality of the bags have gone down hill. These bags are overpriced and break within a few months. You would think a expensive bag like this would last longer then it did. Save your money.
I ordered a purse that was final sale. When it arrived, the handles were sticky like something spilled all over them. I contacted customer service, and they said that it’s probably from the packaging, and I should wipe it with a cloth which didn’t work. They said they would only refund half my money, and I threw the purse away. I wrote a negative review on their site and it was never posted.
This store is a complete scam, save your money. I bought one of their purses and didn't even get to wear it for 2 weeks before the "leather" strap broke making the purse unusable. I contacted their "customer support" and they said too bad, we won't do anything about it, but you can just buy another one.....as if I want to buy another cheap piece of crap from them. Horrible business and cheap cheap cheap products that don't even last 2 weeks. STAY FAR AWAY FROM THEM!
This was the worst experience I’ve ever had with a boutique. I ordered a sky blue Briel bag, and what I received was not the color that was shown in the pictures. I spent weeks trying to get a hold of the company giving them a picture of my bag in comparison to their advertised pictures. And while the colors were 100% different they continue to insist that they were the same color. I got second opinions from multiple people and everybody I talked to stated that it was not the correct color. They made me pay for shipping to return which was $10.90, and then when I finally received my refund they took out the initial shipping cost. I spent a total of $16 on this bag and there was no sort of apology or reconciliation regarding the fact that they falsely advertised their bag. The bag quality was cheap the price was overpriced and the customer service was awful. I attempted to leave a review and it was very clear that they filter the reviews on their site and get rid of honest reviews. It has been a week since I posted and it is nowhere to be found. I would not recommend buying anything from this dishonest company.
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.
