shop.aidacare Omdömen 

196
•
TrustScore 4.5 av 5

4,4

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

I needed to purchase a walker for my dad. It was a pleasing experience getting information from Robin when I called the number. She was so helpful and kind-a breathe of fresh air! Thank you Robin!

Betygsatt 5 av 5 stjärnor

Recently had a need for a wider overchair table for my father (to enable the table to fit to either side of his lifting armchair) at the nursing home (with the standard tables not able to move close... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

By using Mobility HQ we saved at least $150 in comparison to one of their competitors. Products are of a high standard especially the Aspire Vogue walker. Being made of carbon fibre makes it light and... Se mer

Betygsatt 4 av 5 stjärnor

Lovely internal walker. My only concern is the brakes are not strong enough to hold the walker steady when applied. The process of applying the brakes by squeezing them hard is not useful for my wife... Se mer

Företaget har svarat

Företagsinformation

  1. Hälsa och medicin

Skrivet av företaget

Our mobility and disability equipment has been designed to be cost effective, robust and easy to use. The increased build-quality results in more durable aged care products to ensure the safety and independence of our customers. View our fantastic range.


Kontaktuppgifter

4,4

Utmärkt

TrustScore 4.5 av 5

196 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,4

Alla omdömen

(196)

13 omdömen under de senaste 12 månaderna

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Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

Very poor communication

Very poor communication. Multiple issues with the customer service including a failure to advise myself that one of the products ordered and paid for was not available as it was on back order. The order was then cancelled without asking me if I wanted to wait for the product to be back in stock.

18 juni 2021
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

My wife needs to have a knee…

My wife needs to have a knee reconstruction. As part of her recovery she needs a mobility aid. This walker exceeded our expectations and the speed of delivery was impressive. Will definitely deal with this company again.

27 maj 2021
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

An excellent strong sturdy walking aid…

An excellent strong sturdy walking aid which is very useful in the home for carrying food/clothes/cleaning products etc safely and effortlessly. Delivery was very fast and communication prompt.

13 april 2021
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

Aspire Walker

I purchased an Aspire Walker while I love the walker, I did email the person I brought the walker through to say there was some damage. The damage was small but deep scuff marks into the paint work, I suggest it was possibly done in transit.
NO one replied, disappointing when I still about $20K to spend there or else where. I love good service to the end.

31 mars 2021
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

I purchased a care bed and a companion bed…

I purchased a care bed and a companion bed with mattresses, in July 2020. It is for my husband who has Alzheimers, and who will not cooperate with me when I try to get him up, dress him, shower etc. On the very positive side - I would not be able to care for my husband without it. It sits him up, raises and lowers him etc so that I am able to care for him alone most times. It is an excellent and much appreciated help in that way. However on the negative side - I noticed some time ago that he always lay on the edge of the bed and I wondered why, until I lay on it myself and realised that the right side was softer, I think because of the mechanical lifters etc under the bed. Then he started slipping (gently falling) out of bed. So I turned the beds around so that my companion bed is against the right side instead of the left, and now he still lies on that edge of the bed but my bed beside him keeps him from falling out. I rang Moblility HQ at the time and was told they have had no one else say that. I suggested that probably most carers do not lie on the bed themselves so do not realise. However they said someone would ring me from elswhere (perhaps the manufacturer I'm not sure), about it, but no one ever did. As I live 600km from Brisbane returning the bed is out of the question anyway.
Also I ordered a king single care bed, and 2 king single mattresses not realising the companion bed is a normal single. So I sleep on a regular sized companion bed with a king size mattress on it! I also did not realise the companion bed's skirting needed to be separately ordered, as the picture shows it on the bed, so mine does not have any. I know that was my fault, but I feel that the lady I ordered from should have pointed this out to me.

11 februari 2021
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great walker.

Excellent product, excellent service, excellent communication.

Very quick delivery and I was advised exactly when the walker was being delivered.

The walker itself is exactly what my Mother-in-Law needed, light and manoeuvrable. It is one of the higher priced models but quality trumps price any day.

11 februari 2021
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Return of Faulty Goods for Replacement

Roho Cushion returned because faulty.
We had a faulty roho cushion picked up well before Christmas and are still waiting for a replacement. Have sent several e-mails enquiring about status and nothing has been forthcoming except e-mails acknowledging ours. This was a Christmas present and at this rate the recipient may receive it by next Christmas. Very poor customer pr
Wendy

7 februari 2021
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

Seat walker

Seat walker folds very easy to go in the boot of the car
Did not use delivery to dear picked it up myself

5 februari 2021
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Aids for post-op total knee replacement

Needed aids for post-op total knee replacement. Popped into Regency Park, SA, store to have a look. Very helpful person demonstrated the use of items required, easy to find and pick out what was required. Pricing also good. Went home with everything I will need.

6 januari 2021
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Excellent Security

Very happy with this seat - the side handles gives that extra bit of security when sitting and rising. So easy to clean being a solid seat.

18 december 2020
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Excellent

Excellent item in great condition. Would definitely recommend and order from MobilityHQ again.

13 december 2020
Omdöme utan inbjudan

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

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