I needed to purchase a walker for my dad. It was a pleasing experience getting information from Robin when I called the number. She was so helpful and kind-a breathe of fresh air! Thank you Robin!
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Recently had a need for a wider overchair table for my father (to enable the table to fit to either side of his lifting armchair) at the nursing home (with the standard tables not able to move close... Se mer
Företaget har svarat
By using Mobility HQ we saved at least $150 in comparison to one of their competitors. Products are of a high standard especially the Aspire Vogue walker. Being made of carbon fibre makes it light and... Se mer
Lovely internal walker. My only concern is the brakes are not strong enough to hold the walker steady when applied. The process of applying the brakes by squeezing them hard is not useful for my wife... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Our mobility and disability equipment has been designed to be cost effective, robust and easy to use. The increased build-quality results in more durable aged care products to ensure the safety and independence of our customers. View our fantastic range.
Kontaktuppgifter
Australien
- mobilityhq.com.au
4,4
Utmärkt
196 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Order/Delivery process needs major improvement
Order was processed 15 May still not arrived 8 June
8 juni 2023
Omdöme utan inbjudan
Very happy with my purchase
Very happy with my purchase. MobilityHQ are extremely helpful with any questions I had.
My new walker is light and easy to put in the car.
30 maj 2023
Omdöme utan inbjudan
selling goods online when you don't…
selling goods online when you don't have stock is just wrong to expect people to pay money for items that are not on the shelf but you expect payment for postage when it can take up to 3 to 4 weeks after the goods are ordered for them to be posted therefore i will not use your services in the future ordered 31/03/23 posted 26/04/23 nearly a month after the flag was ordered it was posted not good enough
31 mars 2023
Omdöme utan inbjudan
Simple and professional
The purchasing experience using your online shop was simple and quick. The items arrived on time and in good condition. Would highly recommend your services.
9 maj 2023
Omdöme utan inbjudan
Easy to purchase online
The online purchasing experience was simple and straightforward. The product was delivered in a very timely manner.
22 april 2023
Omdöme utan inbjudan
Carbon Fibre Mobility Walker
Price was the cheapest I could find. Lachlan was very helpful. Told us before purchase that they were waiting on a delivery and answered enquires promptly. While we were not in a hurry, we decided to buy immediately to lock in the price. We were phoned a few weeks later and told delivery was due the following day. So we were home when the walker arrived, fully made up. The Aspire Walker was a gift for a friend. They are very happy with the light weight, quality and maneuverability of the walker.
31 mars 2023
Omdöme utan inbjudan
Happy purchase
The purchase process was very professional. The product was received in good time. The product was as described. It was easy to assemble. Happy with the product.
6 mars 2023
Omdöme utan inbjudan
Silver Star Ramp - 910mm Long
Silver Star Ramp - 910mm Long is as well constructed, strong and functional ramp that is light enough to easily carry as it folds in half.
28 februari 2023
Omdöme utan inbjudan
I was never asked about the width of…
I was never asked about the width of the wheelchair I purchased. It turned out that the chair is not wide enough and that it appears to be for a child not an adult. When I make a query about that I was told that " we cannot Exchange it " That was it. Now I am left with a wheelchair of $ 549.00 that I cannot Use.
20 september 2022
Omdöme utan inbjudan
A very simple and straightforward…
A very simple and straightforward process from start to finish. The mobility scooter was just as described on line and delivered direct to my door. I bought an ex- demo model and it has been an extremely good buy, very compact, easy to get in and out of the car, get glances and comments wherever I go.
25 februari 2022
Omdöme utan inbjudan
EXCELLENT customer service
EXCELLENT customer service; score 5/5; prompt action on the reported issue of uneven / abnormal wear of rubber of wheels; the tech, on 03/02/2023, reported bent frame as the cause of the issue; and recommended replacement of the walker. There was, however, a bit of a let down by the sales department; no communication whatsoever from sales department about delivery status of replacement walker and also it took more than two weeks to send a replacement walker which was delivered on 21/02/2023. Score 3/5; had to keep on following up through customer service for delivery status. Anyway, all is well that ends well and I am happy with the replacement walker. I wish that I could give a perfect score for sales department too. Thanks Aidacare.
22 februari 2023
Omdöme utan inbjudan
Comfortable
Comfortable. Wheels could have been larger - bounces when cross the road. Horn is too soft.
2 februari 2023
Omdöme utan inbjudan
Twice I have purchased a bed safety…
Twice I have purchased a bed safety rail, twice I have requested that an invoice not just a delivery docket be included, twice It didn't happen.
Woul you please mail me an actual invoice for my goods.
8 januari 2023
Omdöme utan inbjudan
Very happy with service
Very happy with service, but very unhappy with product. The handle of sponge was smooth plastic once wet you couldnt hold it,continually slipping outta my hand. Utta waste of money gor me, its slready in the bin. Kay,Albury NSW
18 augusti 2022
Omdöme utan inbjudan
Very helpful and easy to talk to
12 februari 2023
Omdöme utan inbjudan
Satisifed
Easy site to follow, order accepted and goods arrive quickly. Unfortunately Australia Post delivered goods to a Nursing Home about 1K away, however they telephone me and I collect items.
Barry Ford
23 januari 2023
Omdöme utan inbjudan
My online order arrived promptly
My online order arrived promptly. As I wasn't home at the time of delivery it was left on the front porch in a safe area.
I am very happy with the service given and will use this company again.
8 januari 2023
Omdöme utan inbjudan
Urgent Order
My order arrived in a timely manner and will be recommending your Company to my husband's Homecare Package Manager. Thank you
19 januari 2023
Omdöme utan inbjudan
Great product
The website is user friendly and easy to find what you’re looking for. The products are great quality and easy to use, makes life so much easier!
4 november 2022
Omdöme utan inbjudan
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.