Very quick and easy with fast delivery and item well packaged and as described.
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Ordered s24 ultra. Emailed this morning no response. Rang several times no answer. Used their chat box no response. Very surprised as I heard they were a good company. Feeling deflated at the Mo... Se mer
Företaget har svarat
When I found the site at first I was a bit sceptical, the device I was looking for was better value than other sites but also was based in ireland. I chanced it and worked out great, my order came w... Se mer
Ordered a Samsung plug for charging from Mobile123. Super fast charger worked perfectly for the first month or so. Now doesn't charge at all and makes a very weird buzzing/humming noise too when switc... Se mer
Företagsinformation
Skrivet av företaget
Electronics Sale and Service, Apple Authorised Technician, Huawei Authorised reseller.
Kontaktuppgifter
69 Mespil Road, D04 A2W6, Dublin, Irland
- 016601769
- info@mobile123.ie
- mobile123.ie
3,9
Bra
22 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Very quick and easy with fast delivery…
Very quick and easy with fast delivery and item well packaged and as described.
27 januari 2026
Omdöme utan inbjudan
Great customer service …
I just received a Lexon charger which was supposed to be new in a box but it came loose just wrapped in bubble wrap so I emailed them and told them it looks second hand and I wanted to give it as a Christmas present I received an email saying that this was the last one and it was on display in store. Update since I wrote this I have been told that I will receive a new one in a box in the next few days so I found the customer service very good and I was told that I could keep the other one which they didn't need to do
4 december 2025
Omdöme utan inbjudan
Had to return item to them
Had to return item to them. Cost me €9.50 post. They have no-one available to receive their post before 10am, and would not collect from the local Sorting office; expected customer to travel from Wexford to retrieve. After some time and a lot of emails I successfully got An Post to redeliver for a third time...
Should have a process to collect their parcels if they are not there to receive them.
7 juli 2025
Omdöme utan inbjudan
Svar från Mobile123
Thank you for sharing your concerns.
We completely understand your frustration and are truly sorry for any inconvenience caused during the return process. However, as the return was initiated due to an incorrect item being ordered, the cost and method of return shipping were in line with our stated return policy.
This situation was quite unusual, and we genuinely appreciate your patience as we worked to resolve it. Please be assured that we made every effort to retrieve the parcel by assigning a team member to collect it directly from the An Post sorting facility, as it was not delivered to our premises. While this caused a slight delay in the refund timeline, we acted promptly once the return was confirmed.
We would also like to clarify that we never requested or expected you to travel from Wexford. Our goal was simply to facilitate a successful redelivery, and we sincerely thank you for working with An Post to help resolve the issue.
Your refund was processed promptly after we retrieved the returned item, and it was completed well within our standard 5–14 business day timeframe.
We appreciate your feedback and will certainly take it into account as we continue to improve our service.
Kind regards,
Mobile123 Team
I bought a phone from this shop they…
I bought a phone from this shop they were very helpful and got back to my email straight away will be doing business with them again Caroline
8 maj 2025
Omdöme utan inbjudan
Very satisfied with Mobile 123.
Very satisfied with Mobile 123.
I ordered a Firestick 4K Max but they sent me the wrong item. I rang them up and there was no problem, 4 days later I got a what I ordered. Very nice to deal with, thanks.
Martin McCarthy Tramore Co Waterford
28 mars 2025
Omdöme utan inbjudan
I placed an order for a charging lead…
I placed an order for a charging lead 10 days ago with no sign of it, I have sent two emails and phoned the company with no reply,
Very unhappy customer and won’t be returning, I want my money back
12 mars 2025
Omdöme utan inbjudan
Samsung plug for charging
Ordered a Samsung plug for charging from Mobile123. Super fast charger worked perfectly for the first month or so. Now doesn't charge at all and makes a very weird buzzing/humming noise too when switched on. Essentially unusable.
2 augusti 2024
Omdöme utan inbjudan
Mobile 123.ie
When I found the site at first I was a bit sceptical, the device I was looking for was better value than other sites but also was based in ireland.
I chanced it and worked out great, my order came within a couple of days hassle free
29 januari 2025
Omdöme utan inbjudan
Slow 🐌
Ordered s24 ultra.
Emailed this morning no response.
Rang several times no answer.
Used their chat box no response.
Very surprised as I heard they were a good company.
Feeling deflated at the Moment
They have now responded informing me my phone has been dispatched.
20 januari 2025
Omdöme utan inbjudan
Svar från Mobile123
We sincerely apologize for the delay in responding to your inquiry.
Our team typically responds to messages within 24-48 business hours (Monday to Friday). For the fastest assistance, we kindly recommend contacting us via email at info@mobile123.ie, and we will prioritize your request as soon as possible. Alternatively, you’re always welcome to visit our physical store directly.
We truly appreciate your patience and understanding and are committed to addressing your concern promptly.
Kind regards,
Mobile123 Team
Ordered 2 usb c chargers and only 1…
Ordered 2 usb c chargers and only 1 arrived in to me even though the invoice says 2 chargers. No answer when phoning. Sent email but no response.
Update got my second charger today so all good. Prompt resolution to my issue
13 december 2024
Omdöme utan inbjudan
Svar från Mobile123
Dear Ian Baker,
We sincerely apologize for any inconvenience caused. Due to the busy Christmas period, our customer service team has been experiencing high demand. However, we are committed to responding to messages within 24 hours on business days.
The missing item has been posted today, and we’ve included a small gift in the package as a gesture of goodwill. We hope this helps.
If you have any further questions, please don’t hesitate to contact us. Thank you for your patience and understanding.
Kind regards,
Mobile123 Team
Very reasonable prices quick delivery…
Very reasonable prices quick delivery and excellent customer service
14 november 2024
Omdöme utan inbjudan
Great service
Great service, quality product at an affordable price price. Would be happy to do business again.
14 november 2024
Omdöme utan inbjudan
Got a new fone on mobile 123 it was 100…
Got a new fone on mobile 123 it was 100 euro cheaper than anywhere else I priced.. customer service was 100% was a problem with fast way it was resolved straight away ..I got my emails answered straight away and efficiently. Would highly recommend.
1 augusti 2024
Omdöme utan inbjudan
Dreadful customer support
Dreadful customer support. Ordered a USB A to lightning cable, it was printed on the order and they sent me a bog standard USB C to lightning.
3 emails and nothing. Wasted 10 euro.
Cannot recommend these people. If I could give zero stars, I would.
13 maj 2024
Omdöme utan inbjudan
Dreadful customer service
I ordered a phone charger plug and cable set, and was sent a plug only.
I have sent 5 emails to them and have had no response at all. No acknowledgement, never mind a resolution. Dreadful way to treat a customer
8 april 2024
Omdöme utan inbjudan
Dreadful rude staff trying to overcharge me.
Dreadful rude staff trying to rip people off...
I saw a Firestick 4k Max on their website for €65 with free delivery . I phoned the shop to see if they had one in stock and I was going to call in and collect it and save them posting it to me.
I called in as agreed and the girl told me that it was €69 and not €65 as advertised !!
I showed her their website where it was €65 with free delivery and she said that was for online purchases only. Their website does not say this, it says very clearly "shop collect in Ireland" !!
She then proceeded to shout at me repeatedly to go elsewhere which I did.
In the end I went to Tech World in Upper Liffey Street and bought one for €55.
I have screenshots of their website offering the firestick for €65 and also have the receipt for where I ended up buying it for €55.
Shocking greedy staff in an untrustworthy shop....
16 augusti 2023
Omdöme utan inbjudan
Fantastic customer service
I ordered the wrong case and they sent me the correct one with no hesitation even before I returned the wrong one.
12 maj 2023
Omdöme utan inbjudan
I made an order on Sunday night got my…
I made an order on Sunday night got my delivery on Wednesday remembering there was a BH Monday fantastic service
8 februari 2023
Omdöme utan inbjudan
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.