Ordered a garden shed spent £500 odd my order got cancelled no email and no refund. Based on reviews I will be contacting my bank to get a refund.
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Ordered a product for Xmas on 12th December and not only nothing received but zero response to 3 emails I have sent them. Also no functional chat function on the website despite one being referenced... Se mer
I ordered a mirror from this company, paid by credit card. Order acknowledged, then next day I got an email saying they had cancelled the order, at my request and that they would refund the total to... Se mer
Customer service is great and very helpful can’t fault them and delivery was very fast, definitely order and use mk again in the future!
Företaget har svarat
1,6
Mycket dålig
52 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har inte besvarat negativa omdömen
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Bad customer service
Bad customer service
Ordered 16 got only 2
Wanted to return sent numerous emails and no response whatsoever
1 januari 2025
Good choice
Good choice, good price and good quality. Easy to purchase and a fast delivery.
11 december 2024
Svar från VidaXL Reseller
Thank you for your review. We hope you'll be back to shop with us soon! :)
Ordered a product for Xmas on 12th…
Ordered a product for Xmas on 12th December and not only nothing received but zero response to 3 emails I have sent them. Also no functional chat function on the website despite one being referenced and no phone number. I feel like I’ve been scammed or best case poorly treated. I would recommend going elsewhere and paying a bit more. Am now considering legal action tbh.
12 december 2024
Omdöme utan inbjudan
Ordered outdoor Christmas lighting
Ordered outdoor Christmas lighting , it turned up missing the power leads and plug .
I’ve sent emails to all addresses on their web page with no reply. No phone numbers available and no chat button functionality.
Absolutely con, took the money and ran, legal advice to be sought.
10 december 2024
Omdöme utan inbjudan
extremely poor customer service
Wanted to return items ordered, would not respond to communications
15 november 2024
Item doesn’t work
Item doesn’t work. I’ve e sailed numerous times had one email back saying you’re dealing with it. Not heard nothing 2 weeks later. Completely ripped off by a shit company. I’d never recommend. Dodgy as hell company
12 november 2024
I received the item with a defect
I received the item with a defect, no contact, they do not reply to emails. I do not recommend!!!
11 november 2024
These lot are scammers
These lot are scammers, everything you buy will arrive damaged, you'll try too contact them and they will not rely, I've tried email after email and nothing comes back,There not a British company either,be warned I've lost a lot of money.
4 december 2024
Omdöme utan inbjudan
Item arrived damaged.
Item arrived damaged.
Trying to contact MK discount to get a refund but they are not responding. Sent two emails but no reply. Have checked my spam and junk boxes. Tried the online chat but was just redirected to the same email addresses that I have already used. No phone number to call anyone on.
4 november 2024
Omdöme utan inbjudan
Bought 2 products
Bought 2 products. Both came damaged. Got a partial refund on the first but when I messaged about the second one and included photos of the damage and faulty pole. Never even replied.
6 november 2024
I purchased an item which looks nothing…
I purchased an item which looks nothing like the colour illustrated on the website and the quality upon first glance is extremely poor. I have now attempted contact for over a week with absolutely no response!!
do not buy from this company - having to now go through my bank to gain a return of the monies.
16 november 2024
Omdöme utan inbjudan
Svar från VidaXL Reseller
Thank you for your review. We are sorry to hear the colour was not as expected but have organised a refund. We hope you'll be back to shop with us soon! :)
Svar från VidaXL Reseller
Thank you for your review. We hope you'll be back to shop with us soon! :)
Customer service is great and very…
Customer service is great and very helpful can’t fault them and delivery was very fast, definitely order and use mk again in the future!
19 oktober 2024
Omdöme utan inbjudan
Svar från VidaXL Reseller
Thank you for your review. We hope you'll be back to shop with us soon! :)
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.