It takes a special kind of incompetence to send a 'Review Your Purchase' email for an item that is still sitting on your desk eleven days after you took my money. You printed a shipping label... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
La verdad me gusto mucho esta compra, volveria a comprar, la presentacion esta super porque puedes llevarlo a todos lado, las fragancias son Originales, la atención y la entrega fue rápida.
First time trying mix perfume the shipping was very quick! I ordered two different perfumes & love the convenience of trying different scents especially due to not liking either one. Amouage Guidance... Se mer
I found Mix Perfume when I needed a small amount of my favorite perfume to tide me over till my birthday in May, and it was so inexpensive that I ordered a small amount of another perfume that I’d tri... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
MixPerfume offers a comprehensive range of genuine fragrance samples, ensuring a 100% authenticity guarantee, all available from a remarkably affordable price point of as little as 99¢. Discover your ideal scent today and conveniently place an order for a full-size bottle at an exceptionally competitive rate, accompanied by complimentary shipping services.
Kontaktuppgifter
4,0
Bra
130 omdömen
Har besvarat 33 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great way to “road test” a fragrance
I found Mix Perfume when I needed a small amount of my favorite perfume to tide me over till my birthday in May, and it was so inexpensive that I ordered a small amount of another perfume that I’d tried and loved in Paris years ago, just to see if I still liked it. Not only did I like it, but it transported me back to a wonderful trip 15 years ago, and I’m tempted to switch my signature scent! My regular perfume was 100% what it should be, too. I’ll definitely be back when the time comes to buy the full size bottle of whichever one I decide on in the end!
26 mars 2024
Omdöme utan inbjudan
Svar från Mixperfume
Hello Annemarie,
We're thrilled to hear that our fragrances could bring back such wonderful memories! Thank you for sharing your experience. We look forward to welcoming you back when you're ready to purchase a full-size bottle. Your feedback is invaluable to us.
Best Regards,
Mixperfume Customer Support
Love our selections!
Love our selections! We shopped this first time from the Winter Clearance Sale. I was blown away by the packaging…such attention to detail and very high end. I will definitely shop Mixperfume again for both myself and for gifts!
18 mars 2024
Omdöme utan inbjudan
Svar från Mixperfume
Hi Andrea,
Thank you for your kind words about our packaging and selection! We're so glad that your first experience with us was a positive one. We can't wait to serve you again, whether it's for yourself or as a gift for someone special.
Best Regards,
Mixperfume Customer Support
I love it !
I love it !! that is the only way we can try to figure out the smell of the perfumes that I would like to buy in the future thank you so much. You just bought a new customer
11 mars 2024
Omdöme utan inbjudan
Svar från Mixperfume
Hello Elena,
Welcome to Mix Perfume! We're delighted to hear that you love the fragrances and we're excited to have you as a new customer. Thank you for giving us a try and for your wonderful feedback.
Best Regards,
Mixperfume Customer Support
Svar från Mixperfume
Hi Erin,
"Refreshing" is exactly what we aim for! Thank you for your concise and positive feedback. We’re glad you enjoyed your experience with our perfumes.
Best regards,
Mixperfume Customer Support
I love this smell everyone I goes…
I love this smell everyone I goes around ask what do you have on
18 mars 2024
Omdöme utan inbjudan
Svar från Mixperfume
Hi Jim,
It's fantastic to hear that our fragrance is turning heads! Thank you for your great feedback. We love knowing that our scents are making a positive impression.
Best regards,
Mixperfume Customer Support
I initially received the incorrect…
I initially received the incorrect order. Took only one brief message and the correct order was sent with no questions asked. Outstanding prompt customer service. My correct order was shipped that day. I highly recommend this company. Plus the packaging was quite impressive. Thank you
13 mars 2024
Omdöme utan inbjudan
Svar från Mixperfume
Hello Basil,
We appreciate your recognition of our customer service and packaging. It’s our priority to rectify any issues swiftly and efficiently. Thank you for recommending us and for your trust in our service.
Best regards,
Mixperfume Customer Support
Presentation and delivery time and variety…
Presentation and delivery time were suprisingly good.. and i was unable to get bond dubai ruby red in travel size from any of the other companies
1 mars 2024
Omdöme utan inbjudan
Svar från Mixperfume
Hi,
We're pleased to hear you were impressed with our delivery and variety, especially finding items not available elsewhere. Thank you for your feedback, and we look forward to providing you with more unique fragrances in the future.
Best regards,
Mixperfume Customer Support
A wide variety of fragrance
The photo makes you think you're getting a small bottle and the big bottle. When you get your order there's an empty space in the box.
I think your advertisement should be different so you know what to expect.
5 mars 2024
Omdöme utan inbjudan
Svar från Mixperfume
Hi Lathie,
Thank you for your feedback. We apologize for any confusion caused by our packaging. Your comments are invaluable, and we're committed to making continuous improvements to ensure our product presentation is clear and meets your expectations.
Best regards,
Mixperfume Customer Support
One bottle out of two was empty
One bottle out of two was empty. I emailed customer service and sent pictures and still haven’t heard anything a a month later….
18 februari 2024
Omdöme utan inbjudan
Svar från Mixperfume
Hello Chassidy,
We sincerely apologize for the initial inconvenience with your order. To resolve this, we dispatched a replacement to you ensuring you received the complete order you expected.
We appreciate your understanding and patience throughout this process. Thank you for being a valued customer. If there are any further issues or additional assistance needed, please feel free to contact us.
Warm regards,
Mixperfume Customer Support
I love the perfume I received
I love the perfume I received! It arrived quickly too!
19 februari 2024
Svar från Mixperfume
Hi Debbie,
We're thrilled to know you loved the perfume and appreciated the quick delivery. Thank you for choosing Mix Perfume and for your positive feedback.
Best regards,
Mixperfume Customer Support
Original fragrances and they arrived…
Original fragrances and they arrived early.
1 februari 2024
Omdöme utan inbjudan
Svar från Mixperfume
Hi,
Thank you for your feedback on the originality and timeliness of our fragrances. We're glad to meet your expectations and look forward to your next order.
Best regards,
Mixperfume Customer Support
Fast delivery great product all be back…
Fast delivery great product all be back thanks.
8 februari 2024
Omdöme utan inbjudan
Svar från Mixperfume
Hi,
Thank you for acknowledging our fast delivery and product quality. We're thrilled to hear you’ll be back and look forward to serving you again soon.
Best regards,
Mixperfume Customer Support
Delivery of product was good
Delivery of product was good. The issue I had was the writing on the bottle was not legible. It would help if the print was clearer. The ink was to light.
1 februari 2024
Omdöme utan inbjudan
Svar från Mixperfume
Hello Brenda,
We apologize for the legibility issue on the bottle. Your feedback is important, and we'll look into improving the clarity of our labeling. Thank you for bringing this to our attention.
Best regards,
Mixperfume Customer Support
Svar från Mixperfume
Hi Cherie,
"Love it in bunches!"—what a wonderful compliment! We're so glad you enjoyed your experience with us. Thank you for your enthusiastic review.
Best regards,
Mixperfume Customer Support
Good service and fast shipping
2 februari 2024
Omdöme utan inbjudan
Svar från Mixperfume
Hello Magda,
Thank you for your kind words and positive feedback! We're thrilled to hear you were pleased with our service and the quick shipping. We strive to maintain this level of service and look forward to serving you again soon.
Best regards,
Mixperfume Customer Support
Love
Received all of my 2ML samples timely and love all of my choices! Great company!
26 januari 2024
Omdöme utan inbjudan
Svar från Mixperfume
Much Love for Your Feedback!
Your feedback brightened our day! Happy to hear your samples arrived on time, and you're loving the choices. Whenever you're ready for more fragrance adventures, we're here!
Cheers,
Mixperfume Customer Support
Not what I expected don’t smell like…
Not what I expected don’t smell like coco by Chanel
26 januari 2024
Omdöme utan inbjudan
Svar från Mixperfume
Your Satisfaction Matters - Mixperfume
Dear Littie Moore,
We appreciate your feedback and regret any disappointment. We're dedicated to 100% satisfaction and have attempted to contact you via email to better understand your concerns. Your experience matters to us, and we're committed to making it right. Please check your inbox or contact our support directly at info@mixperfume.com
Thank you!
Best regards,
Isabella Grace
Mixperfume Customer Support
This is the second time purchasing from…
This is the second time purchasing from Mix Perfume the prices are reasonable in comparison to other websites I've seen and I like that you can also purchase sample sizes so you can try them before committing to a larger size. They arrived pretty quickly both times and the packaging is beautiful.
20 januari 2024
Omdöme utan inbjudan
Svar från Mixperfume
Mixperfume Appreciates Your Loyalty!
Thanks for choosing Mixperfume again! Your satisfaction is our priority. We're thrilled you like our prices, sample options, and speedy delivery. Until next time!
Mixperfume Customer Support
Nice experience
I received my order in a timely manner, and the packaging kept it safe through transit. I ordered a small sample size to test out a recommended fragrance that I saw online for fragrance reviews. I have no experience with this perfume, so hopefully I was sent the right one.
8 januari 2024
Omdöme utan inbjudan
Svar från Mixperfume
Thanks for Sharing Your Experience!
Thanks for sharing your experience! We're thrilled to hear your order arrived on time and safely. If you ever need assistance or have questions about the fragrance you received, feel free to reach out. We're here to ensure your scent journey is fantastic!
Cheers,
Mixperfume Customer Support
Awesome customer service
Company sent the wrong cologne, I emailed them and they sent me a free order of the original cologne I wanted and ALSO refunded my money from my initial order AND gave me a 20% coupon for the inconvenience. Cologne store for years to come! Customer service is so helpful and responded quick!
10 januari 2024
Omdöme utan inbjudan
Svar från Mixperfume
Gratitude for Your Feedback!
Thanks a ton for your positive feedback! We're happy to have sorted out the cologne issue. If you have more scent desires or need assistance, we're here for you!
Cheers,
Mixperfume Customer Support
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