Non-functional software is being sold
I recently purchased Mixed In Key Studio Edition, a VST plugin designed for integration within a Digital Audio Workstation (DAW), not as a standalone application. Thankfully, I tested the product immediately after purchase, as it became clear that half of the application is simply non-functional.
The "clean" button is unresponsive, as are the Camelot, Sharp, and Flat buttons. I cannot switch the displayed key notation from Flat (e.g., Gb Minor) to Sharp (e.g., F# Minor) or Camelot, which severely disrupts my music production workflow.
Upon contacting support, I was told: "We are aware of the issues you mention which are caused due to MIK SE not being supported for Mac OS Tahoe yet." I responded that "Tahoe was publicly released on September 15, 2025. That was over two and a half months ago. Prior to that, Apple provided developers like you with a three-month beta cycle starting in June. 'in the coming months' is not a concrete date."
It is frankly unacceptable that a premium, paid professional tool like Mixed In Key Studio Edition is still being sold and marketed when fundamental UI elements have been broken for five months (beta plus public release). These are not complex new features; this is a basic graphic rendering failure that should have been fixed during the beta period.
I express my extreme dissatisfaction with this software. I did receive a refund, however.
28 november 2025
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