Our first time using Mixam, and we had a great experience! The catalogue we had printed turned out amazing, and the pricing was very reasonable compared to many other companies we looked at. Delivery... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I had a sample copy made then a larger order but the the image contrast was not consisten between the two runs. Also, the book was all black & white images but they were not true B&W - more sepia wit... Se mer
Företaget har svarat
At first, I experienced a lot of confusion towards the website’s set up. I emailed back and forth with customer service a few times and they were a great help. And, in the end, the magazines arrived e... Se mer
Everything about my experience was positive. The website is extremely user-friendly, and the entire platform is clear, well organized, and very intuitive to use. The customer support through... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Mixam is a leading online printing platform that delivers high-quality, custom print products worldwide. We make printing fast, simple, and affordable for self-publishers, independent creators, and businesses. Our intuitive platform allows you to design, upload, and order prints with an extensive range of customisation options. Choose from a variety of exceptional paper types, bindings, and finishes to create prints that match your exact specifications. With expert knowledge and the latest printing technology, we always ensure top-tier results, whether you’re printing books, magazines, or marketing materials. We also use responsibly sourced materials and eco-friendly processes to minimise waste while maintaining the highest print quality. Our dedicated support team is always ready to assist with any questions or guidance, ensuring a smooth experience from start to finish. Join thousands of satisfied customers who choose Mixam for all their printing needs.
Why Print With Mixam?
Skrivet av företaget
- Mixam’s printing service makes it easy to get started with free instant quotes, downloadable templates, and design tools. With easy website navigation and file management system, uploading and tracking your orders is effortless. We also offer free automatic file checks to ensure your files are print-ready, and our free shareable virtual flipbook lets you preview your project before printing. Plus, with free downloadable proofs, you can confirm everything looks as it should. With fast shipping, your prints arrive promptly, and our secure payment process ensures peace of mind with every transaction. You can store your orders online for easy access to past projects, and our dedicated team of print experts can provide advice and support.
Kontaktuppgifter
Mixam Canada Inc, 638 Sheppard Avenue West, Suite 225, North York, M3H 2S1, Toronto, Kanada
- (888) 510 1456
- team@mixam.ca
- mixam.ca
Get more from your first order
4,4
Utmärkt
2 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Good experience
Well handled, quality verification before printing, good communication and ON-Time delivery.
17 februari 2026
Perfect
Easy - Concise - Efficient - Informative Flowing Wesite
Great Customer Support
17 februari 2026
Svar kan ha AI-innehållLäs mer
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Blurry text with soft lamination
Blurry text with soft lamination. I LOVE the quality of the paper and the feel of the soft lam. but I didn't get any warnings my file wasn't clear and followed the recommended files options but my postcards came out blurry.
10 februari 2026
Svar från mixam.ca
Hi Allison, Thank you so much for your feedback. We’re really glad to hear you loved the paper quality and the feel of the soft-touch lamination. That’s always wonderful to hear.
That said, we don't seem to have been advised yet about your concerns with the postcards, as that would have allowed us to review the files and production details right away to see what may have happened.
Soft touch lamination does have a subtle texture to it, and in some cases, very thin or pale text can appear slightly softer or less sharp once laminated. It’s possible that this may have contributed to the effect you’re seeing, but we’d really like the opportunity to take a closer look and confirm.
When you have a moment, please follow the instructions in the review invitation email linked to this review and log the issue through your account. Once it’s submitted, our team can properly investigate and do our best to help.
We also hope that you were happy with your magazines. It would be great to have a score and feedback for those too, if you have a moment to edit this review.
We look forward to hearing from you and working toward a solution.
I made a magazine for my sister’s…
I made a magazine for my sister’s wedding and it turned out AMAZING! It was my first time ever with Mixam but I don’t regret trusting them at all! The quality of the images, the quality of the paper, how easy it was to order, the pricing… everything was a 20/10!!!
16 februari 2026
Omdöme utan inbjudan
I was not given a notification that my…
I was not given a notification that my submission was able to be proofed. As a result my pages were out of order so the publication was a complete waste of my money.
9 februari 2026
Svar från mixam.ca
Hi James, Thank you for sharing your feedback. We are sorry to hear that the pages in your publication were out of order.
When placing an order with us, there are three opportunities to review your pages before confirming them to be printed. First, all of the pages are visible in the artwork upload screen. Second, we provide a digital proof for review. Third, there is the flipbook Preview, which you’re asked to confirm you’ve checked before approving the order for print.
We’re sorry if that process didn’t feel clear enough in this case. While the files are printed exactly as they’re supplied and approved, we still wanted to support you, which is why we offered a goodwill discount as a gesture to help. We are sorry to hear that this hasn’t fully resolved how you’re feeling about the situation.
For any future projects, we would strongly recommend carefully reviewing the flip book preview and page order before confirming the order, just to ensure everything appears exactly as intended. That final check is the best safeguard against page sequencing issues.
If you’d like us to walk you through the proofing process for a future order, we’d be more than happy to help. We genuinely want your next experience with us to be a smooth and successful one.
Subpar Quality for a Premium Book
Shipment was delayed by almost a month, there was a printing error. They sent another book and corrected the error but there was a minor ding in a couple spots on the book, as well as just average quality overall. For the premium price we paid for a 350pg coffee table book, it wasn't up to the standard expected.
9 februari 2026
Svar från mixam.ca
Hi Jordan, Thank you for taking the time to share your experience. We truly appreciate the feedback.
Just to clarify that the order connected to this review was shipped within a week of the original estimated ship date.Your previous order was impacted during our December peak period, but we’ve worked hard to ensure everything is fully caught up and running smoothly.
We’re pleased we were able to correct the initial printing issue and send a replacement. With bespoke, custom made products, occasional issues can happen, but our priority is always to put things right and ensure you’re happy with the final result.
If there’s anything further we can do to improve your experience, please don’t hesitate to reach out directly. We’re always here to help and to make sure your project receives the care and attention it deserves.
Sizing Suggestion
I did love the final printed copies of my graphic novel but found communication regarding bleed size verses canvas size could have been much clearer. Because of a miscommunication, I had to resize 88 pages three different times. A huge amount of wasted time. I suggest examples of what sizes not to do compared to the correct sizing. Believe it or not, the templates are not enough for first time publishers like myself.
6 februari 2026
Svar från mixam.ca
Hi Robin, Thank you for sharing your experience, and we’re really glad to hear you loved the final printed copies of your graphic novel.
We’re sorry if there was any misunderstanding around bleed size versus canvas size.
For future projects, we’d recommend using a design program such as Canva, Adobe InDesign, or similar software that allows you to set up bleed and trim sizes more easily.
We’re pleased we could assist with your project and that you’re happy with the final result. If you ever want a second pair of eyes on your file setup before placing an order, we’re always here to help.
Printed 2 copies of my new novel
Just wanted to see what my new novel would look like in print so I had two paperback copies printed. Mixam made it easy at a reasonable cost.
5 februari 2026
Misprinted spine and arrived weeks…
Misprinted spine and arrived weeks later for a holiday gift. No help from customer service. Have low expectations when you order.
28 januari 2026
Svar från mixam.ca
Hi Grace, Thank you for taking the time to share your feedback. We’re truly sorry to hear that this order did not meet your expectations, especially as it was intended as a holiday gift.
We can see that a slight spine movement was reported and that you advised this was for a PhD dissertation. After investigating your concerns, our team confirmed that the spine alignment appears to fall within standard manufacturing tolerances. That said, we completely understand that when you’re printing something as important as a dissertation or a gift, you’re hoping for everything to look just right.
Regarding the timing, we’re also sorry that there were temporary delays which impacted your plans. All delivery dates provided at checkout are estimates, and while we always aim to meet or beat them, unforeseen production or courier delays can occasionally occur. If you’re ever working toward a specific deadline, we strongly encourage letting us know in advance so we can advise on the safest timeline.
We certainly don’t want you to feel unsupported. If you’d like to continue the discussion, please reach back out to us directly. We’re more than happy to review everything again and see what may be possible to help further.
We truly appreciate your feedback and understand that while minor imperfections can occur in manufactured products, your expectations are important to us.
Everything was fantastic except for…
Everything was fantastic except for loading images. I had a double page spread in my comicbook and no matter how many times I tried I couldn’t get the two pages to line up. It would have been such an easy adjustment but once you upload an image you can’t change it. Also I found there wasn’t a great way to see how the color was going to print. The book was mostly black and white though and the good far outweighs the bad. I will for sure use them again.
5 februari 2026
Svar från mixam.ca
Hi Stephan, Thank you for your message.
We’re really sorry if you experienced any issues while uploading your files. If anything felt unclear or didn’t work as expected, please know that you can always reach out to us; we’re here to help guidance, advice, and support at every step.
You may also find our support pages helpful when reviewing your files and order settings:
Proof support:
https://mixam.ca/support/proof
Colour support:
https://mixam.ca/support/colour
These pages walk through how to check your proof carefully and how colours can appear in print, which can be especially useful before approving your order.
If you’d ever like us to take a closer look at your files with you, just let us know, we’re always happy to help.
Mixam did not respect delivery date.
5 februari 2026
Svar från mixam.ca
Hi Jeanne, Thank you for taking the time to leave your review.
We were a little surprised to see your comment regarding the delivery date, as the order linked to this review actually shipped a day earlier than estimated and was delivered on Friday, February 6th, instead of the originally stated delivery date of Monday, February 9th.
That said, if there’s something specific about the delivery timing that didn’t work for you, we’d genuinely appreciate a bit more detail so we can better understand what happened from your perspective.
We hope you’re happy with the quality of your order and truly appreciate your feedback.
Great quality, great customer service
I run an upcoming magazine and recently we had our first physical copies printed. We used Mixam and received so many compliments on the quality of the print. They did an incredible job. The uploading process is also extremely effective and eliminated the worry for errors. The customer service is also amazing. After seeing other reviews that the shipping actually take 2 weeks, I was worried my shipment wouldn’t be here on time for my release party. Sarah and Audrey worked with the production team to ensure my order not only arrived for the party, but arrived a day earlier than originally quoted. I highly recommend Mixam and will definitely be printing with them again.
4 februari 2026
Svar från mixam.ca
Thank you so much for taking the time to share this, it truly means a lot to us.
Congratulations on your first printed issue, We’re so glad to hear the quality received such great feedback and that the upload process gave you confidence along the way. It’s especially wonderful that everything arrived in time for your release party.
We’ll be sure to pass your kind words on to Sarah, Audrey, and the entire team. Messages like this genuinely make our day.
Very late delivery but great product
The product (printed book) itself is great but our small, poor company paid top dollar for the book to arrive as quickly as possible. Paid the maximum (about $100 extra dollars) for production time to be shortened and for "Next Day Air" delivery. Book was supposed to arrive in a week. Instead it arrived in 2 weeks. "Next Day Air" was obviously not "next day". Very upset. Would like a partial refund. But the book itself is good, professional quality with good pages & binding & same as in online preview.
13 december 2025
Svar från mixam.ca
Hello Brent, Thank you for your message, and for your kind words about the quality of the book , we’re really glad to hear you’re happy with the finished result.
To clarify the timeline , the estimated ship date for your order was December 10th. As this is an estimated date, and December is our busiest period of the year, production timelines can occasionally shift slightly. Your order was completed and dispatched via Next Day service on December 12th.
Based on the tracking information provided, the delay occurred while the parcel was in transit with the courier. Unfortunately, once an order has been handed over, we don’t have control over courier operations or unexpected shipping delays. This is one of the reasons we’re only able to provide estimated delivery dates rather than guaranteed ones.
Thank you again for your feedback, and we’re genuinely pleased that the book itself met your expectations.
Love my new phone zine!
Once again, the quality of your product is second to none! My customers and I are very happy indeed!
30 januari 2026
First delivery botched, customer service fixed it
Unfortunately, the first shipment for my books clearly had no quality assurance, as every page and copy was completely and obviously misaligned.
Thankfully, when I reached out for a reprint, they obliged and sent me correctly-printed copies at no additional cost.
This did mean extra delay with receiving my books; I reccommend ordering with them over a month in advance in case of issues like this.
23 januari 2026
Svar från mixam.ca
Thank you for taking the time to share this review. We’re really sorry about the issue with the first batch, while we do our best to catch everything before shipping, these are bespoke, custom made products, and occasionally things may go wrong despite our best efforts.
When that happens, we pride ourselves on putting things right as quickly as possible. We can see that, against the original estimated delivery date of January 29, the reprinted copies arrived just one day later on January 30, which we’re pleased with given the circumstances.
Thank you again for your feedback and for giving us the opportunity to make things right.
Easy and Excellent
I put together a book for a friend's birthday. The website was easy to use and the finished product looks exactly how it was designed. It was really quick, too! I'm very happy with the service and would recommend it to anyone looking to print their own books.
28 januari 2026
We printed our self publish book with…
We printed our self publish book with Mixam. We're so happy with the result. The quality is perfect. The book looks like one you would buy on a book shop!
27 januari 2026
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
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