I placed an order on March 24th, I still haven't received it. It's impossible to contact customer service, I've been sitting on the phone for an hour.,
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
They have a website residing in the co.uk domain, prices displayed in pounds sterling and the customer service contact number in the UK PSTN. Despite all this they seemingly don't actually sell to UK-... Se mer
Do not expect to get your delivery on the date they tell you. Both my items arrived late on different dates. You cannot blame the courier as they never received the items until 4 days after you infor... Se mer
After placing my order came to find this place had really bad reviews. Biggest fault seems to be when ordering from basket (Change to desktop ffs) Item came perfectly packaged for much cheaper th... Se mer
Företagsinformation
Informationen kommer från olika externa källor
Mister-Auto is a french based company that sells auto parts to 23 countries. On mister-auto.co.uk you will find parts for brakes, filtering, clutch system, gearbox, steering, suspension ...
Kontaktuppgifter
Storbritannien
- 033 08 08 44 09
- contactuk@mister-auto.com
- mister-auto.co.uk
1,7
Mycket dålig
7 tn omdömen
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I placed an order on March 24th
I placed an order on March 24th, I still haven't received it. It's impossible to contact customer service, I've been sitting on the phone for an hour.,
9 april 2026
Omdöme utan inbjudan
Svar från Mister-Auto.co.uk
Hello,
We have taken note of your feedback regarding your order from March 24, which you have not yet received. We apologize for the delay and for the difficulty you experienced in reaching our customer service team.
Please provide us with your order number so that we can investigate the matter and provide you with a prompt resolution.
Best regards,
Mister‑Auto
After placing my order came to find…
After placing my order came to find this place had really bad reviews.
Biggest fault seems to be when ordering from basket
(Change to desktop ffs)
Item came perfectly packaged for much cheaper than normal full price in just under a week.
Was kept updated throughout...
22 januari 2026
Omdöme utan inbjudan
Whats the point
Tried to order some parts after viewing on website and then phoning them up. Phoned twice and the phone was put down on me twice! Clearly they don't want people buying things off the. Is it me?
26 januari 2026
Omdöme utan inbjudan
Svar från Mister-Auto.co.uk
Hello,
We have received your message and understand your dissatisfaction. You indicate that you tried to contact our service by phone twice and that your calls were interrupted. We sincerely apologize for this unpleasant experience.
Please rest assured that this is in no way related to you. It was probably a technical issue or an error on our part that caused your calls to be disconnected. Our goal is to assist you with your purchases and make the process easier for you, never to discourage you.
In order to help you as best we can, please send us the part numbers of the items you wish to order or your order number. Our team will then be able to assist you directly and finalize your purchase under the best conditions.
Sincerely,
Mister-Auto
Arnaque
Rien ne va. Argent débité pièce non livrée et service client à l étranger
14 november 2025
Omdöme utan inbjudan
Svar från Mister-Auto.co.uk
Bonjour,
Nous sommes sincèrement désolés d'apprendre que votre expérience n'a pas été à la hauteur de vos attentes.
Votre retour est précieux et nous permet d'améliorer notre service.
Nous vous invitons à contacter notre service client afin de résoudre cette situation au plus vite.
Cordialement.
L’équipe mister-auto
Mauvaise pièce malgré la recherche immat
Je rentre l'immatriculation, j'achète la pièce. Elle arrive c'est pas la bonne. J'appelle le service client pour demander des explications. Je cite : "il suffit que plusieurs modèles soient sortis la même année et ça peut poser problème". On parle d'une golf 3 de 1997.. résultats la seule pièce compatible c'est la pièce a 500€... Une façon de forcer à l'achat ? réponse : c'est ce que j'ai fais
15 november 2025
Omdöme utan inbjudan
Svar från Mister-Auto.co.uk
Bonjour,
Nous sommes désolés d'apprendre que le produit reçu n'est pas compatible avec votre véhicule.
Nous comprenons combien cela peut être frustrant.
Nous accordons une grande importance à la compatibilité de nos pièces et nous tenons à vous informer que parfois, il existe plusieurs types de montages pouvant équiper votre véhicule.
Pour une prochaine fois, si vous avez des doutes, nous vous invitons à vous mettre en relation avec notre service client qui va vous aider à choisir les bonnes pièces auprès du site qui nous relis au constructeur.
Ainsi, nous vous invitons à contacter notre service client afin de vous aider à déclencher et suivre le remboursement pour cette commande.
En vous remerciant de votre compréhension, nous vous souhaitons une excellente journée.
Cordialement,
Toute l'équipe de Mister-Auto
Problème commande, rien en stock!
ichées disponibles, en stock. Reçu seulement 2 et le reste remboursé car finalement pas disponible! 🤬Quand on appelle le service client, répond à côté de la plaque! Exemple: une pièce achetée verte pour tableau de bord, finalement pas disponible, je demande quelle couleur est disponible et il me répond verte!! Pas très pro tout ça!
15 september 2025
Omdöme utan inbjudan
Svar från Mister-Auto.co.uk
Bonjour,
Merci pour votre commentaire, il nous aide à nous améliorer.
Nous vous prions de nous excuser pour le désagrément causé par le service client.
Nous prenons votre avis très au sérieux et ferons tout notre possible pour améliorer notre service.
N'hésitez pas à nous contacter si vous ne l'avez pas encore fait afin que nous puissions vous aider à résoudre cette situation et améliorer votre
satisfaction.
Cordialement.
L'équipe Mister-Auto
Im trying to order stuff but…
Im trying to order stuff but unfortunately it doesn’t go thru. I added stuff to basket when I try to proceed, it says your basket is empty. It doesn’t work for uk anyway.
7 juli 2025
Omdöme utan inbjudan
Svar från Mister-Auto.co.uk
Hello,
Thank you for taking the time to share your experience.
Your feedback is valuable and helps us improve our services.
We encourage you to contact our customer service department if you have not already done so to report the problem so that we can find a solution quickly.
We remain at your disposal should the need arise.
Yours faithfully
The Mister Auto team
Paid and received money
Paid and received money, but still maintain they haven't had it. Total scam
30 januari 2025
Omdöme utan inbjudan
Svar från Mister-Auto.co.uk
Bonjour,
Tout d'abord, nous tenons à vous remercier pour votre retour et votre expérience client, cela nous aide à améliorer nos services.
Nous sommes sincèrement désolés pour les désagréments que vous avez eus avec cette commande. Nous vous invitons à vous mettre en relation avec notre service client en lui envoyant des photos afin qu'il puisse vous aider.
En vous remerciant de votre compréhension, nous vous souhaitons une excellente journée.
Cordialement,
Toute l'équipe de Mister-Auto
Do they still exist? If they ever really did?
Do they actually exist?
3 november 2024
Omdöme utan inbjudan
Would give zero stars if that was…
Would give zero stars if that was possible. UK website but they will not deliver inside the uk and the website has you going round in circles. It appears to have under maintenance for several years looking at previous reviews. Don't waste your time.
3 september 2024
Omdöme utan inbjudan
Scammers from abroad don't give them…
Scammers from abroad don't give them your time , spoke about trust and loyalty but didn't sound like a car part place more like a dating site scam
13 augusti 2024
Omdöme utan inbjudan
Great prices, if only you could buy from them...
They have a website residing in the co.uk domain, prices displayed in pounds sterling and the customer service contact number in the UK PSTN. Despite all this they seemingly don't actually sell to UK-based customers. Really hard to tell what's going on as you can add products to your basket but you just end up in an endless circle when you try to proceed with absolutely no feedback surrounding what the problem is. Sort your act out Mister Auto.
11 januari 2024
Omdöme utan inbjudan
And a year further on and still no…
And a year further on and still no operational website, I used to find the company very competitive but is a shame it looks like they are gone?
24 september 2023
Omdöme utan inbjudan
Svar från Mister-Auto.co.uk
Dear Customer,
Thank you for contacting our Mister Auto team.
We have to inform you that currently we are not allowed to place shipments to the UK due to the Brexit situation.
We hope that in the near future we will be able once again to process packages and deliveries to our UK customers.
Kind Regards,
Mister-Auto Customer Service Team
They do not deliver any more
They do not deliver any more. Do not use this site.
5 september 2023
Omdöme utan inbjudan
Svar från Mister-Auto.co.uk
Dear Customer,
Thank you for contacting our Mister Auto team.
We have to inform you that currently we are not allowed to place shipments to the UK due to the Brexit situation.
We hope that in the near future we will be able once again to process packages and deliveries to our UK customers.
Kind Regards,
Mister-Auto Customer Service Team
What a shambols
I would give a well deserved 0* if I could, trying to order an item now for two+ days, constant " our services are now unavailable ", phone constantly " I'm sorry system busy please try later ", it appears this has been going on for months, if you can't supply the goods and, or, there are problems with the website, take it down, leave a message up to say what's happening until it is useable and stop wasting potential customers time
17 maj 2023
Omdöme utan inbjudan
Svar från Mister-Auto.co.uk
Dear Customer,
Thank you for contacting our Mister Auto team.
We have to inform you that currently we are not allowed to place shipments to the UK due to the Brexit situation.
We hope that in the near future we will be able once again to process packages and deliveries to our UK customers.
Kind Regards,
Mister-Auto Customer Service Team
website down!
In between processing the order website went down! Horrible… down for a he entire morning!!! not even up!?! I lost the trust! Good not ordered and run behind the Never working website!
28 januari 2023
Omdöme utan inbjudan
Svar från Mister-Auto.co.uk
Dear Customer,
Thank you for contacting our Mister Auto team.
We have to inform you that currently we are not allowed to place shipments to the UK due to the Brexit situation.
We hope that in the near future we will be able once again to process packages and deliveries to our UK customers.
Kind Regards,
Mister-Auto Customer Service Team
Prices are good, but can't order
Prices are good. Filled my basket and went to complete the order but it wouldn't proceed. Tried loads of times then called them. The first call cut. The second got through but the moment a person picked up, the line cut. I gave up and spent my £150 elsewhere.
27 januari 2023
Omdöme utan inbjudan
Svar från Mister-Auto.co.uk
Dear Customer,
Thank you for contacting our Mister Auto team.
We have to inform you that currently we are not allowed to place shipments to the UK due to the Brexit situation.
We hope that in the near future we will be able once again to process packages and deliveries to our UK customers.
Kind Regards,
Mister-Auto Customer Service Team
Under maintenance for months
Under maintenance for months. Trying to order a part (delivery to UK) and keeps showing padlock on "continue" button and cannot go any further (alhough they ask for detail to register yourself) They need to clarify what's going on. Brexit and Covid are not a real excuses now. Are we gonna blame still for Icelandic volcanos years back??
2 april 2022
Omdöme utan inbjudan
Svar från Mister-Auto.co.uk
Dear Mr. Bartek,
Thank you for your honest feedback.
Our apologies for the inconvenience caused.
As currently our leading department is still calculating
the taxes which need to be paid in order to reactivate
the shipments with the delivery partners we apologise
for the ongoing situation.
We hope that in the next few months we will be allowed to
reopen our warehouses and to reactivate the shipments.
Best regards,
Mister Auto team.
Can't order, Blames Covid and Brexit. Dumb
Looks good but can't order - website makes it seem like they're just down for maintenance.
Can't be blaming brexit and covid 2 years on.
> Blames Brexit 2 years on
1 mars 2022
Omdöme utan inbjudan
Svar från Mister-Auto.co.uk
Dear Mr. Adam,
Thank you for reaching out to our Mister Auto team.
Our sincere apologies for the inconvenience caused as our
leading department is still figuring out the taxes and documents that need to be completed in order for us to reopen our main warehouses and reactivate the shipment processes.
Due to the Brexit situation our UK warehouses are closed for the time being and we are not allowed to create shipments to the UK.
Kind regards,
Mister Auto team.
barke calipers defined as driver or passenger not RH LH
I ordered a brake calliper for my car. Their Irish website said its for the passenger side. it arrived for the right hand ( drivers side ). i then ordered another via the phone. the operator assured me this is for the left of the car. online it says 'drivers side' but its a European part, so the correct side. WELL YET AGAIN IT WAS NOT. i ordered it on 16 Feb 2021. It only arrived here on 4 March after i had to chase them - 18 days!!! . ANT ITS THE WRONG PART AGAIN. RH side again. Every time i am expected to pay for the new part. Despite sending the other part back on the 16 Feb, i have STILL not received a refund.
How STUPID can they be to use passenger and drivers side when these parts are for cars from the EU and from UK/Ireland where this has the opposite meaning.
4 mars 2021
Omdöme utan inbjudan
Svar från Mister-Auto.co.uk
Dear Mr. Leon,
Our sincere apologies for this inconvenience with the product description error.
We will be glad to assist you in some way as you can contact us through your Mister Auto account or you can directly contact our leading team on: contactie@mister-auto.com
We hope that the refund regarding this order would be a suitable solution in this case.
As always we remain at your disposal at all times.
Best regards,
Mister Auto team.
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