I did a lot research about the next set of pans I would buy and settled on Misen. Very disappointing. Eggs stick even when I use avocado oil, not spray since this is not recommended by the company. Pa... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
I did a lot research about the next set of pans I would buy and settled on Misen. Very disappointing. Eggs stick even when I use avocado oil, not spray since this is not recommended by the company. Pa... Se mer
Företaget har svarat
I had an issue with my order and contacted customer support for help. Holly ( from Misen ) assisted me throughout the entire process and made what could have been a frustrating situation surprisingl... Se mer
Misen's website was easy to navigate and description were comprehensive. I was provided with shipping updates. I purchased a carbon steel frypan. Not only does it perform well but I can can tell it w... Se mer
I purchased a gift for someone in NYC, the knives were missing from her front porch, probably a theft, despite the fact that Misen had no culpability they walked me through the reporting process and r... Se mer
The right tool makes any job easier. That’s especially true in the kitchen. The problem is, people have to choose between cheap, low-quality kitchen tools and overpriced “premium” brands. Neither of these seemed like a good option, so we decided to make something better.
760 Newhall Drive, 95110, San Jose, USA
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 53 % av sina negativa omdömen
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
The quality of the products are second to none. Each kitchen tool is exceptionally crafted and well thought out and built to last a lifetime.
I ordered the first nonstick pan from Kickstarter. It arrived as promised. Loved it so much i ordered the 2 other sizes. We're a little over a month in, daily use and really great products.
Customer service attention is great, they respond quickly.
I had questions about a couple of their products which I wanted to compare. Their AI assistant gave me the very thorough information I needed to make the right decision. I love my new pan and the Misen products. I bought the new carbon non-stick pan and although I have only used a few times, I am very happy with it.
Easy ordering, great quality products, fast shipping and good communication.
I bought the skillet because it was recommended by Wirecutter. The company gave me so much information and good tips about the product and then followed up with hints and guidance. They were great.
Misen's website was easy to navigate and description were comprehensive. I was provided with shipping updates. I purchased a carbon steel frypan. Not only does it perform well but I can can tell it will last forever! No more replacing chemically laden nonstick pans when coating scratches. I use an induction cooktop and I have yet to find a pan with better heat distribution. I use a thin coat of avacado oil and have no problem with anything sticking. I find it preferable to cast iron at a much lighter weight, less impact to cooktop, and easier cleanup.
J’ai acheté trois poêles via Kickstarter, présentées comme antiadhésives et d’une qualité exceptionnelle censée durer toute une vie. C’est totalement faux. Je ne suis pas le seul à le constater : la majorité des personnes ayant participé à la campagne se plaignent de la mauvaise qualité du produit.
Je ne peux parler que des poêles, mais si elles reflètent le reste de leurs articles, il ne fait aucun doute que tout est aussi médiocre. Ils prétendent qu’en cas de problème, il suffit de les contacter pour un remboursement ou un remplacement, mais malgré plusieurs tentatives et plusieurs mois d’attente, je n’ai jamais reçu la moindre réponse.
À éviter absolument.
The misen frying pans boast non toxic and non stick.
We used them in our restaurant and the food stuck to the pans and also had a very low burning point.
Contacted misen and the didnt respond and have offered no support.
Bought nonstick pans via KS. After a few uses pans are not non stick anymore. Company is actively censoring reviews on its site and after a response they would be in touch - they hve not. I would recommend checking some youtube reviews of these pans, very worrying they seem coated on frst arrival and even the rivets are coated (from NO COATING for the pan) super suss and very dodgy for a company to actively deceive customers by hiding reviews.
Ive purchased many items for myself and gifts for family and friends and have been very happy with all the products. Ive had only one issue with a defect in a pan and it was replaced quickly.
So far these pans have been living up to their nonstick promise and we love how lightweight they are. The larger pan does seem to heat faster in the center, but we’re still in the testing/learning phase. We wish the pans were a bit deeper to make it more difficult to flip ingredients over the rim onto the stove. But all in all a very good product at a reasonable price.
Ciao,
I took part in the fundraising campaign through Kickstarter.
I received my three pans two weeks ago.
I avoided using acidic foods as written in the instructions, and 01 october I made tomato sauce for the first time.
The taste was terrible, very bitter, and I had to throw away the food.
Now the pan looks like this. I’m worried because I ate a little of the food with that taste, and the pan seems ruined.
I sent an email to their custome center to know what happened and what I can do but after the First automatic reply they have disappeared.
I wrote to Consumer Union to ask support for a strong Action, if you have problem with they please send message to CU for a Class Action. Is not serious sell with out manage problem, Especially when there is a risk to human health. I don’t know what I swallowed.

Svar från Misen
Slowest shipping I have ever experienced for a product, even slower than the original expected delivery date (which was already slow). Product is great, but product creation and/or shipping is atrocious.
EDIT: Changed to 4 stars based on response from Misen. Appreciate the response! I know the pan was on "pre-sale" when I purchased - the expected ship date was pretty far into the future to account for that. That date was still missed, sadly. All that said, the pan is really incredible, so I have NO REGRETS!

Svar från Misen
Great product, I hope they are successful! A great non-stick pan.
Funded their newest product, the carbon steel pan on kickstarter.so far I have not received it. Every attempt to contact the company is met with an Auto generated response from an AI bot. Any human contact through email only includes the AI bought address so my responses go directly to that and I never hear from a human again. other products from Misen are just fine. I just want my pans.

Svar från Misen
This company consistently produces high-quality products. I recently picked up a few of the Carbon Non-stick frying pans, and so far, these pans are just fantastic. I'm excited to see how they progress with use.
Misen has great products at reasonable prices. I have purchased from them several times over the years, namely kitchen knives and saute pans.
Latest purchase was a 10" and 12" Nitride Carbon Steel Pans. I am amazed at how good these pans are. Cook great and truly non-stick, but I have only had these for a few weeks. Clean up is a breeze, better than my carbon steel and stainless pans. I am confident that these will live up to all my expectations. I have read nothing but great reviews about them.
Only negative is it took 2 months from order to when I received them. The response has been so great for this new product that it took them a while to fill the orders.
I have bought several frying pans and many knives from Misen over the years. I love everything I have purchased. Their products are very high quality. This is why I ordered their new Carbon Nonstick pans through the prelaunch even though I'd have to wait a few months to get them. It was well worth the wait. These are pans I will have for the rest of my life.
The pans were delivered when Misen said and they were beautifully boxed and protected.
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