I am highly disappointed.
I am extremely disappointed with my experience with Mira Home pest services and would caution others to carefully review all documentation before agreeing to service.
A door-to-door salesperson visited my home, and I signed a pest control agreement. I was not provided with a copy of the signed contract or the terms and conditions at the time of signing. Based on the information presented to me, I understood that services would occur on a six-week schedule.
Before the next scheduled service, my credit card was automatically charged even though no service had been performed. No technician came to my property, no appointment was scheduled, and I received no invoice, work order, or service report explaining the charge.
When I questioned the billing, I repeatedly requested documentation supporting the charge, including a copy of my signed contract, invoices, and proof that services had been performed. Rather than addressing these concerns, the company insisted that future billing discussions take place by telephone, despite my request that communications remain in writing so there would be an accurate record of the dispute.
After what I believe to be the company’s failure to perform under the agreement, I terminated the contract and expressly revoked authorization for any future automatic charges. Despite that revocation, an additional payment was processed, which I dispute as unauthorized.
The company has also asserted that I owe an early termination fee and has threatened to send the account to collections. I dispute that claim because my position is that the agreement was terminated only after the company failed to provide the contracted service and continued billing despite my written objections.
Throughout this process, I have attempted to resolve the matter professionally by requesting documentation and communicating in writing. My experience has been frustrating due to the lack of documentation provided, the billing practices I experienced, and the company’s unwillingness to address my concerns in writing.
I encourage prospective customers to ensure they receive a complete copy of any agreement before signing, understand all billing and cancellation terms, and closely monitor any recurring payment authorizations.




