Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 2 av 5 stjärnor

Nice idea shame about the execution. Ordered a mothers day product and the ordering system is bad. You can't see your end product so you get what you get. Follow the instructions caref... Se mer

Betygsatt 4 av 5 stjärnor

Bought this mini scrapbook for my Mum for Christmas. It seemed a great fit for her as it had photos of Dad and was low tech, so nothing to programme or break. It didn't arrive in time for Christmas,... Se mer

Betygsatt 2 av 5 stjärnor

I seen the advert on Instagram. I thought this would have been a nice idea for Valentine’s Day so I ordered this on 28th Jan. Unfortunately the item didn’t arrive until 20th February. I have been real... Se mer

Företagsinformation


Kontaktuppgifter

3,3

Medel

TrustScore 3.5 av 5

24 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 11 % av sina negativa omdömen

Svarar vanligtvis inom 48 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 2 av 5 stjärnor

Nice idea shame about the execution

Nice idea shame about the execution.
Ordered a mothers day product and the ordering system is bad. You can't see your end product so you get what you get. Follow the instructions carefully.

Advice. Pick only landscape style photos. They come out more than twice the size of portrait photos so you have a chance of seeing them. They are tiny
Do do a portrait till rotate and save all the photos first into landscape and then create a roll with those.
I wouldn't mix and match as the pictures would be at different orientations.

Customer service was good but not helpful. When you create more than 1 photo roll you have to email in your pictures. They put mine in the wrong order.

Forget about refunds. They ask you to send your item back. Guess what. They are based in China and that's not shown anywhere on the site.

Actual product is ok. Not a great build. You can't easily wind back the film photos.

Very much a gimmick.
Buyers regret.
Really hate the false advertising saying but in next few hours as sale is ending. It never does. Like the spam emails you'll get daily

14 mars 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I ordered the 10-photo version for my…

I ordered the 10-photo version for my boyfriend with pictures from our trips together, and it came out even better than I expected. The film roll actually pulls out smoothly, the photos were clear, and the whole thing feels really cute and personal without looking cheap. It’s small enough for everyday use but still has that “wow” effect when someone opens it.

2 mars 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Would not recommend

Would not recommend, bought a Mother’s Day gift after seeing a promotion on Facebook. Paid for express delivery, and hadn’t turned up 8 days later. The product took over 2 weeks to arrive, poor communication around delivery.
The product was good but not worth the extra cost for delivery, and communication from company would put me off buying anything from them again

10 mars 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

con artist

abolsute bunch of scammers
paid extra for expres delivery for mothers days 2 weeks later still no sign of delivery rarly answer facebook messages even if it ever turns up based on others reviews on here im not hopfull its a grab the money and run job dont get scammed avoid

9 mars 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Shocking

Shocking. Whilst ordering for the "Special Mothers Day Discount", my order shot up to by over £20. I was offered my package for £15.99, but this figure somehow changed during me paying for it. Then, it was supposed to be here for Mothers Day but there's still no sign of it and the tracking doesnt work on the app either. Saw this on Instagram and looks like I've been conned. AVOID.

5 mars 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Unfortunately I'm one of those idiots…

Unfortunately I'm one of those idiots who saw an Instagram advert. It looked like a great little Mothers day gift from my daughter's.
I still haven't received the product 😂, I'd absolutely avoid anything like this ever again after this, UK based trusted sellers only from now on.
Shocking, please avoid!

9 mars 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I'm what you call old school

I'm what they call old school I prefer to have pictures I can see and hold in my hand rather than a digital image on my phone that can be lost when my phone gets damaged
I love the idea of an old school camera film that you can pull out to show individual pictures it's a fantastic idea and I will in the future be getting more 10 out of 10 fantastic idea😊😇😊

17 mars 2026
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

Good item

The item I ordered was exactly as described, unfortunately the late arrival of the parcel meant it wasn’t available to give as the gift for the birthday I bought it for.

1 mars 2026
Omdöme utan inbjudan
Betygsatt 2 av 5 stjärnor

I seen the advert on Instagram

I seen the advert on Instagram. I thought this would have been a nice idea for Valentine’s Day so I ordered this on 28th Jan. Unfortunately the item didn’t arrive until 20th February. I have been really disappointed with the quality of the product. Looks cheaply made and the photos aren’t as the advert shows.

20 februari 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Awful

Awful! The quality of the photos are so bad nothing like advertised online, they are tiny dull and transparent. Delivery took 2 weeks as it was shipped from another country which is not made clear, I thought I was ordering from the UK. It arrived in a plastic bag, again not as advertised! Over priced rubbish, very disappointed. Not even worth £5 never mind £20! Please don’t be fooled by this company and do not order from them.

9 februari 2026
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

Bought this mini scrapbook for my Mum…

Bought this mini scrapbook for my Mum for Christmas. It seemed a great fit for her as it had photos of Dad and was low tech, so nothing to programme or break. It didn't arrive in time for Christmas, unfortunately, and then somehow I managed to lose the clapperboard winding arm and contacted customer service for a replacement as Mum, who is 88, struggled to wind it back without one. Despite it being entirely my fault, they sent not only a replacement clapperboard but a second mini scrapbook. Mum was delighted and keeps one in her handbag and the other in a little display cabinet. So, thanks from me and especially my elderly mum.

2 februari 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Pictures hella small barley can see…

Pictures hella small barley can see them pull roll out it wouldn’t retract back in

26 januari 2026
Omdöme utan inbjudan
Logotyp för Miniscrapbook

Svar från Miniscrapbook

We’re sorry to hear that your experience didn’t meet expectations.

Customer satisfaction is always our priority, and we did try to reach out via the email linked to your order so we could assist, but unfortunately didn’t receive a reply. We’re always happy to help resolve any issue, whether that means guidance, a replacement, or a refund.

We also provide a simple video tutorial to help with using the product correctly, which often resolves the issue right away.

Please feel free to contact us at help@miniscrapbook.co
— we’d truly like the opportunity to make this right.

Miniscrapbook Support Team

Betygsatt 4 av 5 stjärnor

All came well packaged

All came well packaged. Took a little longer to arrive so it was late but it’s okay. The photos had a bit of a green tint to them.

17 januari 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

the customer service was amazing

the customer service was amazing. my order was taking a long time to arrive and i contacted them asking for help. they were immediately very helpful and thankfully my order arrived very soon after. it is beautiful and my girlfriend absolutely loves it

15 januari 2026
Omdöme utan inbjudan

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