Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

I never received my order. It’s been nearly a year. I’ve asked for my money back multiple times and never received that either. Definitely won’t be purchasing from Milou again.

Betygsatt 5 av 5 stjärnor

I was looking for delicate and small pieces of jewelerry which uplift every outfit and was so happy when I found Milou! I had ordered the oval pendant necklace and unfortunately lost it one day bu... Se mer

Betygsatt 1 av 5 stjärnor

Placed my order on 21/05/25 - got 1 reply in June then complete silence. I have ordered from here before and had no issues. Absolutely ridiculous at this point, some communication would be appreciated... Se mer

Företagsinformation

  1. Juvelerare

Skrivet av företaget

We specialise in high quality, sustainable jewellery, that you never have to take off. Crafted from the highest quality stainless steel, plated with 18K Gold. Our mission is to create beautifully sustainable gold plated pieces, for the everyday. All of our jewellery is 100% waterproof, weather proof and salt proof. wear it to the gym, in the pool or at the beach, without the worry of tarnishing or turning green.


Kontaktuppgifter

2,7

Dålig

TrustScore 2.5 av 5

188 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har inte besvarat negativa omdömen

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

I feel like a goddess...

I feel like a goddess...
I LOVE THESE BRACELETS. I got three of them and I am so happy with them. They feel great on my arm and the color tone looks fantastic whether I am tan (really nice!) or slightly lighter toned in the winter.. The subtle jingle has become a staple of my presence, people have complimented the sound of them as well as the look. I also really do like that if I want to avoid the jingling I can push them up my arm and they stay put easily. This helps when I need to respect quiet environments. They are apart of me now, I never take them off and I feel like a goddess in them..

I also just really love this brand, I have ordered more jewelry since and will continue to collect more pieces.
Review Photo

20 augusti 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

SCAM SITE DO NOT BUY!

SCAM SITE DO NOT BUY!!
I ordered (order #58272 for the person that checks this review page) a pair of earrings and they never arrived, they still have my money, responded to my emails with 'we sent it', refused to help and I still have not got my money back or my earrings. They take frustratingly long to reply to emails too, so save yourself the trouble and never buy anything from here.

19 september 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

SCAM DO NOT BUY

I bought a pair of earrings and they were never delivered. The shipping information said and still says ‘ready to ship’ but it’s been over a month and I haven’t received anything. I emailed the company and haven’t heard back, messaged on the app shop and never got a reply. They took my money and haven’t delivered anything. This website is a drop shipping scam do not buy from it. I am reporting to ACCC (I am in Australia) and will hopefully get some legal action against the company because I am not the first person this has happened to, clearly.

15 september 2024
Omdöme utan inbjudan
Logotyp för Milou

Svar från Milou

Hey Abby,

Im so sorry to hear about your experience,
please feel free to reach out to info@themidasco.com and we will make this right and resend your jewellery, free of charge.

Once again our sincerest apologies for the experience you have had with us.

Kind regards
Milou

Betygsatt 1 av 5 stjärnor

Poor customer service after order has gone missing - despite paying for shipping protection

Having received a first order from them quickly, I ordered more items in their sale. Imagine my surprise when Evri marked the parcel as delivered despite the fact it hadn't been? The photo of "proof" of delivery shows the courier holding the parcel in their van, and it's clear from the view out the windscreen that they've driven past my address.

I'm in contact with Evri to find out what happened, but Milouco have been unhelpful. The only replies they've sent me have been to ask whether the parcel has arrived yet (clearly, it hasn't) and whether I'm in touch with Evri. I have twice asked to receive replacement items and explained that it's their duty as the retailer to ensure the goods reach me (under the Consumer Rights Act 2015), it's not up to Evri.

I've had no satisfactory response as of yet and am starting to wonder if I'll ever see my jewellery, or my money. It's put me off ever ordering again, tbh, which is a shame as the jewellery is beautiful.

15 januari 2024
Omdöme utan inbjudan
Logotyp för Milou

Svar från Milou

Hey Paula,

Im so sorry to hear about your experience with us, please email us at info@themidasco.com and we will get this all sorted out for you.

Kindest regards
Milou

Betygsatt 1 av 5 stjärnor

STAY AWAY!!! Worst Customer Service EVER!

STAY AWAY! Terrible customer service and acted like I was so rude to ask for an exchange when I was unhappy with order. There are a ton of other websites on instagram that sell the same stuff and will take care of their customers. I think this site might be a fraud and will probably not be around long. They are associated with midas co of the UK and will not honor their exchange policy. They are horrible and I am upset I ever ordered from here!

4 maj 2023
Omdöme utan inbjudan
Logotyp för Milou

Svar från Milou

Hey Laura,

Im sorry that you haven't had the best experience, we always want what's best for our customers and we will do everything we can to make this right, that's a promise!

Please email info@themidasco and we will get this put right for you.

Kindest regards
Milou

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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