Miles Morgan Travel - Cirencester Omdömen 

296
TrustScore 5 av 5

4,9

29 Cricklade Street, GL7 1HY Cirencester, Gloucestershire, GB


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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

The ladies in the travel agents are always so helpful, they go out of there way to sort out any questions or problems. They chase up requests for answers from the holiday supplier. I would really reco... Se mer

Betygsatt 5 av 5 stjärnor

Joanne from Miles Morgan Cirencester is fantastic! She helped us research city breaks drawing on her experience and personal knowledge. Nothing was too much trouble which is why we not only booked a c... Se mer

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Betygsatt 5 av 5 stjärnor

Kate, the manager, and all the team at MMT Cirencester are great! They are always helpful and informative - and go 'the extra mile' whenever we choose to explore a new holiday option. We very much app... Se mer

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Betygsatt 5 av 5 stjärnor

I have used Miles Morgan for many holidays and would not deal with any other travel company. Their service is excellently faultless and attention to detail second to none. Joanne at Cirencester give... Se mer

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Företagsinformation

  1. Resebyrå
  2. Kryssningsresebyrå

Skrivet av företaget

Miles Morgan Travel is renowned for its excellent service and competitive prices. Our friendly expert team is second to none and uses their extensive knowledge to create the perfect holiday, just for you. This dedication to customer satisfaction has led to a host of awards, including the Best Travel Agent in the South West and South Wales for the 6th time. Our in-depth experience and proven high levels of service are supported by the financial security of being fully ABTA-bonded.


Kontaktuppgifter

  • 29 Cricklade Street, GL7 1HY, Cirencester, Gloucestershire, Storbritannien

  • 01285 659611

4,9

Utmärkt

TrustScore 5 av 5

296 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,9

Alla omdömen

(296)

3 177 omdömen under de senaste 12 månaderna

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Betygsatt 5 av 5 stjärnor

An easy experience

Joanne was great in organising our river cruise, clear concise and patient.

17 juli 2026
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Svar från Miles Morgan Travel - Cirencester

Thank you for the lovely 5 star review, glad I could help- Joanne

Betygsatt 5 av 5 stjärnor

Excellent staff…

Laura was so helpful yet again as this is not our first holiday we have booked with her. We told her what we were after and came out more than happy with the holiday we have now booked. The staff in the Cirencester Miles Morgan travel agent are so professional and assist you with everything. Thank you so much, will definitely be booking more holidays in the future.

23 juli 2026
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Svar från Miles Morgan Travel - Cirencester

Thank you for 5* review. It always a pleasure to help you-Laura

Betygsatt 5 av 5 stjärnor

Laura is fantastic

Laura is fantastic, i emailed her whilst I was on my first cruise booked with herself. I was asking some advice before rebooking my next cruise. Laura made everything so simple and greeted me on my return with her friendly smile and a copy of my latest holiday booking confirmation ☺️. The cruise that i first booked with Laura she guided us from start to finish with her knowledge of the cruise ship, this made everything so easy for me i will always return to use Laura and the Miles Morgan Team.

10 juli 2026
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Svar från Miles Morgan Travel - Cirencester

Thank you so much for your wonderful review really appreciate it - Laura

Betygsatt 5 av 5 stjärnor

Staff very welcoming and helpful

Staff very welcoming and helpful. Listened to what we wanted and then proceeded to supply us with it in every sense of the word. Couldn’t have asked for more.

12 juli 2026
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Svar från Miles Morgan Travel - Cirencester

Thank you for the great review!
- Kate

Betygsatt 5 av 5 stjärnor

Very helpful staff

I went in for specific purpose and the staff got the job done. If there was anything else that was needed, the staff would be more then happy to help.

24 juni 2026
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Svar från Miles Morgan Travel - Cirencester

Thank you for your 5* review was a pleasure to help you.- Laura

Betygsatt 5 av 5 stjärnor

Great for ideas

We always get really good suggestions from the whole team when we go in looking for ideas. Their knowledge on where to go (and more importantly where to avoid) is second to none.

28 juni 2026
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Svar från Miles Morgan Travel - Cirencester

Thank you for the 5 star review- Glad we could help- Joanne

Betygsatt 1 av 5 stjärnor

Ann Gibbons is incredibly rude in Cirencester

I had an unfortunate run in with their new Foreign Exchange specialist, Ann Gibbons, in May when she thought it prudent to be incredibly rude to me on the phone whilst her manager was away. She obviously has a serious problem with being asked what the selling rate is for Euros, not something I would've thought would be triggering to a so called 'foreign exchange specialist'. I contacted the manager who said she would get back to me regarding the matter, but unfortunately she has not. Clearly she thinks how Ann treats customers is acceptable. I have used Miles Morgan Cirencester on many occasions and they have always been good, however this incident and how Kate, the manager, failed to deal with it has left an unpleasant taste in my mouth about this place.

28 maj 2026
Omdöme utan inbjudan
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Svar från Miles Morgan Travel - Cirencester

Dear James,
Thank you for taking the time to contact me regarding the service you received.
I am very sorry that your experience with our Cirencester branch fell below the standard of service we pride ourselves on. I also apologise that you felt your original complaint was not followed up in the way you expected.
Please be assured that your concerns were taken seriously and fully investigated. Whilst I am unable to comment on internal employment matters, I hope you can be reassured that appropriate action has been taken.
We genuinely value your previous custom and are sorry that we let you down on this occasion. If you would be willing to contact me directly at the branch, I would very much welcome the opportunity to restore your confidence in Miles Morgan Travel.
Kind regards,

Kate

Betygsatt 5 av 5 stjärnor

Always friendly and experienced advice

Kate is always very helpful and knows her customers and their needs

9 juni 2026
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Svar från Miles Morgan Travel - Cirencester

Thank you for the lovely review and booking another amazing holiday with me!
- Kate

Betygsatt 4 av 5 stjärnor

MMT is great

Usual good experience

13 juni 2026
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Svar från Miles Morgan Travel - Cirencester

Thank you for your kind review, glad we could help- Joanne

Betygsatt 5 av 5 stjärnor

Excellent service

As always the service received when booking with the Cirencester branch was faultless. Alison went above and beyond to make the booking trouble free but at the same time identifying important points on the way. She offered other services without pushing them and we took up her offer to book our airport parking. Boarding passes were all sorted for outbound and return flights.
Laura gave the same brilliant service on a previou occasion and would never hesitate to book via any of the Cirencester consultants.

13 juni 2026
Omdöme utan inbjudan
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Svar från Miles Morgan Travel - Cirencester

It was a pleasure to book your next holiday. Thank you for a great review - Alison

Betygsatt 5 av 5 stjärnor

Another cruise booked

First class service as usual no hassle no frills

12 juni 2026
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Svar från Miles Morgan Travel - Cirencester

Is always a pleasure to help you. Thank you for the 5* review-Laura

Betygsatt 5 av 5 stjärnor

Joanne was super patient and went above…

Joanne was super patient and went above and beyond to find our perfect holiday to which we gave her quite a few specific requirements to work to. 10/10

11 juni 2026
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Svar från Miles Morgan Travel - Cirencester

Thank you so much for the lovely review and 5 stars- It was a pleasure to assist you with your holiday enquiry- Joanne

Betygsatt 5 av 5 stjärnor

Excellent service

I've booked a holiday to Croatia, Kate put the holiday on hold while we waited for questions to the tour operator to be answered. These answers came back quickly. Excellent service all round. I will sort out insurance next time I'm in store.

9 juni 2026
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Svar från Miles Morgan Travel - Cirencester

Thank you for the amazing review, Ann!
- Kate

Betygsatt 5 av 5 stjärnor

Cruise presentation resulting in a booking

The special Viking presentation was excellent, followed swiftly the following day by an email from the Miles Morgan rep, Kate. We visited the store and booked a holiday.

5 juni 2026
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Svar från Miles Morgan Travel - Cirencester

Thank you again for joining Sabrina @ Viking & Miles Morgan Travel for our evening event.
I'm pleased we got your bucket list cruise confirmed!
- Kate

Betygsatt 5 av 5 stjärnor

The lady helping us was really patient

ĹThe lady helping us was really patient, and very knowledgeable. It was so refreshing to have people who understood what we wanted, she was a joy to talk to. Thankyou I will definately use you again. The booking was so quick. It was tge Cirencester branch on the 02/06/26

2 juni 2026
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Svar från Miles Morgan Travel - Cirencester

Thank you for the lovely 5 star review- It was a pleasure to assist you- Joanne

Betygsatt 5 av 5 stjärnor

Excellent, knowledgeable service

Member of staff knowledgeable and efficient. Took time and effort to understand my wishes, limitations and aspirations and found suitable options for me

2 juni 2026
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Svar från Miles Morgan Travel - Cirencester

Thank you for your kind review- Joanne

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