Miles Morgan Travel - Cheltenham Omdömen 

Our enquiry was prompted by a particular destination in an email update and the booking made by phone. All our queries and requirements were speedily addressed and the holiday booked with ease by Karen in Cheltenham, who couldn't have been more helpful. Her efficiency and warm and friendly manner was a great credit to your company.

Sam was vey helpful and knowledgable. She walked us through the whole process, advising and guiding us through the booking process. We are looking forward to an amazing trip in September 2027....

Great customer service, Sam even stayed late to complete our booking.

Karen manager of the Cheltenham branch
goes out of her way to find us the holiday
we had criteria for, at the best deal at present time of booking.

Pleasant and helpful staff member.
Obviously experienced.

Karen Griggs had lots of problems with our bookings and remained calm!

Mistakes were made in holiday quotations by the travel agent upon which I made purchase decisions. When I found an error in the quote the travel agent took NO RESPONSIBILITY for the error. After many correspondences I offered that they cancel my booking for which I am still waiting on my deposit to be refunded. Terrible customer service

First class & professional service from fairly new to the branch, Karen Griggs, despite it being a busy early August Saturday.

Karen was extremely patient and helpful in suggesting various options.

Very helpful and using for a second time because of previous service

Very welcoming, listened carefully and noted our requirements. Found some suitable possibilities and discussed pros and cons before we made our choice. Karen answered all our questions and found suitable holiday within our budget.

Always helpful and friendly staff. Very efficient.

All the staff are very friendly and helpful. They do their best to get you what want

Excellent service. Sibyl was great and sorted us out with our next cruise. So nice to be face to face when booking a holiday.

We were looking for a Norwegian cruise on the Internet but gave up as we couldn't find what we wanted. We went into miles Morgan as we've seen them on tv and looked a good company. Sybil was brilliant. She took all our details and we left her to it. She came up with a few options, one being just what we wanted. She did everything for us even booking the car park. I won't bother to waste my time in the future scrolling for hours through loads of different websites when I can go into miles Morgan and know my holiday will not only be just what I'm looking for but also peace of mind that everything is covered

A very professional and enthusiastic member of your staff (Ellie Royale).
She dealt with a very difficult situation with SAGA.

Very impressed.

It was good to be able to have an experienced person help with selecting our holiday. Prompt response to any questions we have had.

Ellie Royle just makes it all simple and does all the hard work and comparisons for me.
Would recommend her 100%

We walked into Miles Morgan, having walked by many times as we thought we might not be able to afford a holiday here. Sam Beavan was so amazing and helpful, she talked about where we wanted to go, and what type of holiday we wanted and guided us every step of the way. She has also been very supportive as we are not seasoned travellers and have not been abroad since 2018.

Ellie is amazing. She spent time on what we were looking for and made sure it suited us. We have booked many holidays with her and continue to do so. Highly recommend her!