4 Artikel bestellt. 1 Pullover wird zurückgesandt, weil mir die Fotos im Internet deutlich anders erschienen als der Artikel selbst. Rückgabe wird mit CHF 17.99 verrechnet (was in der Schweiz... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I'm incredibly impressed with mgg. The quality is exceptional. Unfortunately I ordered the wrong size for my wife and needed to return it, this was a quick and easy process fully explained on the webs... Se mer
Företaget har svarat
I bought the pioneer package which included the Denali jacket, ski pants scarf sweater beanie hat and socks ...a super deal ..features I like are the many zippered pockets in the perfect locations...... Se mer
I feel lucky to have found this brand early - a company focused around sustainable fashion with backing from the ski boss himself works for me 👊🏻!! Really pleased to have grabbed my iconic MGG Sa... Se mer
Företagsinformation
Skrivet av företaget
Luxurious Merino Knitwear, Ski Wear & Accessories | MGG creates timeless wardrobe essentials that are made in Europe and inspired by our Swiss heritage. Our brand identity is defined by our no-compromise approach to comfort, quality, and ethical craftsmanship.
Kontaktuppgifter
14 Route des Creux, 1936, Verbier, Schweiz
- +41786668089
- support@mgg.ski
- mgg.ski
Delivery as promised and quick response…
Delivery as promised and quick response in case of questions.
3 november 2024
Svar från MGG
We're so pleased that you had a good experience Ad!
Svar från MGG
We're delighted to hear it Kevin, thank you so much!
Une marque qui se démarque!!
Produit de qualité,conforme aux descriptif du site.
Bonne communication avec le service client, même avant un achat.
Reste plus qu'a tester sans appréhensions.
2 oktober 2024
Svar från MGG
Thank you for your review Fred, we appreciate it!
Great customer service around delivery
Great customer service around delivery. Very happy with the product.
2 oktober 2024
Svar från MGG
Thank you so much for your review!
Svar från MGG
We're very sorry to hear that you were disappointed by having to pay for your return, Waltraud. However, notably in the end you decided to keep your products and chose not to return them, whereas the cost of a return for you from Austria to our warehouse in the Czech Republic would have been a tiny fraction of the cost of the products that you ordered. This therefore confused us a little, as does your review.
We make every effort to offer a superlative customer experience, including a personalised level of customer service which we feel is unmatched in our industry, plus free global shipping on any order over €100 (or equivalent). Nevertheless, like many apparel brands these days, to be able to make this possible we require that our customers in turn bear the cost of their returns, and we make this abundantly clear on our website.
Best experience with this brand
Normally I do not give feedback and reviews ... but this company deserves one. I was looking for a ski jacket and pants ... but I did not want to buy some standard brand. I was looking for something special that everybody else does not wear. This is how I came to MGG brand. I had a super good experience with them. The delivery was super fast, the ski jacket and ski pants fit perfectly. As the winter season did not start yet I have no experience wearing the gear during skiing yet. But I'm sure that this experience will be the same. I highly recommend buying their gear if you are looking for something special.
15 september 2024
Svar från MGG
What a wonderful review Danilo, thank you so much, we're super grateful!
Customer service support
14 september 2024
Svar från MGG
Thank you very much for your positive feedback about our customer support!
we have been very satisfied with…
we have been very satisfied with quality of perfectly designed sweaters which we have bought, the delivery was quick and smooth. O. Stovicek Prague
3 september 2024
Svar från MGG
Thank you so much Otakar, we really appreciate you taking the time to leave this generous review!
Svar från MGG
Thank you very much indeed for this Fiona!
Svar från MGG
Awesome to hear it Vanessa, thank you very much!
Great ski jacket
Excellent prompt delivery from Europe to the UK. Great quality ski jacket which will no doubt do me good service for years to come.
The company also seem like good guys with a good story to tell.
16 maj 2024
Svar från MGG
This means a lot Richard, thank you so much!
Fast delivery and wonderful products
Fast delivery and wonderful products. High quality and well designed. I couldn’t be happier with my purchases!
5 maj 2024
Svar från MGG
We're so glad that you're happy with your products Emma-Julia, thank you for taking the time to leave a review!
Top quality gear and so helpful with…
Top quality gear and so helpful with any problems 👍
23 april 2024
Svar från MGG
Thank you so much John!
Quick delivery and fabulous quality x
24 mars 2024
Svar från MGG
This is brilliant to hear Julie, thank you very much!
Product of very good quality
Product of very good quality, and fast delivery. I received my order in Canada within 5 days or ordering. Very satisfied.
19 mars 2024
Svar från MGG
We're super pleased to hear this Louise, thank you so much for taking the time to leave a review.
Everything was perfect
8 mars 2024
Svar från MGG
We're delighted to read this Suzana, thank you very much!
Great customer service
Great customer service! Helpful and professional and very personal.
The item I ordered was too small and had to return. They helped so it goes smoothly.
Thank you
23 februari 2024
Svar från MGG
Awesome to hear it Dania, thank you!
Great products and great service
29 februari 2024
Svar från MGG
Thank you very much for sharing your thoughts!
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
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