Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
This company has no customer appreciation and they not stand behind their products. I got a LOL Surprise Magic Flyer as a gift with no gift receipt. The doll was not charging. I reached out to MGA E customer service and they provided no help! They sell a defective product and do not stand behind it.
I have been waiting for 2 weeks for my 7 packages to arrive. Packages MIA and UPS is refusing to deliver to my address. MGAE is refusing to retrieve packages and have delivered. Seller has an obligation to insure packages arrive at destination. They are refusing to help
They don’t provide any replacement parts/accessories for their dolls. So if you lost something you cannot buy it, you will have to buy the entire doll. And you cannot buy any accessories that go with the doll, at least that’s what their email back to me said from ID: MJD-326291
Now that I see the trust pilot reviews, I I understand why these toys are in the discount isle at TkMax
Without asking my purchase date the Agent assumed I don’t have warranty for it.
I won't be buying a Little Tikes product again, clearly they don't care about product safety and instead of addressing genuine concerns they simply dismissed them. The email from the unnamed customer service advisor clearly showed lack of product knowledge and factually incorrect, what was clear was they didn't even look into my concern.
Profit before your child's safety @ Little Tikes!
MGA Entertainment have a quality control issue. Yes their toys are amazing, very well designed and you can tell alot of effort has been put into them HOWEVER some of the toys clearly aren't checked before being packed and sold and MGA will NOT take responsibility for it!
I purchased the LOL Surprise Remix Super Surprise set from The Entertainer. The first doll was in perfect condition, the second one turned out great too apart from slight scoffing on her boots..the third doll 'Bad Gurl' had the SAME hands on each arm basically she has 2 left hands!! Did MGA care? Did they kindly offer me a replacement hand? Did they offer a replacement doll? NOPE! They literally didn't care in the slightest. They had the audacity to basically tell me it's 'The Entertainer's' problem (when it most certainly IS NOT as they trust MGA to send them quality control checked items so no IT IS NOT upto them to solve this issue! 'Bad Gurl' having 2 left hands was not the only issue either. Metal Chick has one slightly longer leg than her other one and her corset was bent and thus wouldn't snap on her correctly as it should..it is too small for her. I wrote to MGA about all the issues even providing the photographic evidence and they point blank refused to do anything.
Luckily I did end up contacting The Entertainer. I will leave a seperate review on them with more detail on how they handled this issue but they have supposedly sent me a replacement of the pack after I told them about MGA's response and sent them the photos too.
Extremely disappointed with MGA. Posh high end doll company 'Integrity Toys' happily send replacement parts all the time and Hasbro have sent me replacement in the past when I lost a doll hand. I don't understand why MGA are so pretentious that they refuse to do what's right..they have no decent excuse whatsoever!
Disgraceful!
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
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Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.
