They literally give you about 50% of what you invest. Something they do not calrify or explain to you at the commencement of your investment. Have invested £600 so far but im given only £300 worth of... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Want to be good in the future have money for my children when I passed away and for them to be happy and not to worry about bills and other things, et cetera et cetera hopefully this experience will h... Se mer
I have been a customer to this company quite a while back and i am blown way wow I had invested small amounts in fractions of gold I have now realised that this company offers you the opportunity... Se mer
Företaget har svarat
Great app and great team at Metfolio. Gold is up and it will certainly stay that way as historically its been proven to outperform other global asset investments. Thank you to Meeren and his team at... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Metfolio! The all in one app to buy, sell, and save physical gold digitally. Set up a fully personalised Goal and save gold automatically every month, and manage it directly from your phone!
Kontaktuppgifter
London , Storbritannien
- info@metfolio.com
- metfolio.com
3,9
Bra
246 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 43 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Not as advertised
I am going to try and keep this short and explain why 1 star. They idea is really good but they way they operate is a bit on the grey side, they will show you the spot price of gold and how many grams you are purchasing when you on the payment page. Now this is okay but it leads you to believe you are buying the gold at the spot which you are not, what you are doing is buying the gold at spot price plus 50% or more for fees that they take. This will only show if you calculate in grams so kinda like a hidden fee if you don’t pay attention. While legal it can be questionable. I think you are better off if you save the money in a savings account and just purchase a physical coin from somewhere online where the fees will deffo not be as high as here.
2 februari 2026
Omdöme utan inbjudan
Gold price unsatisfactory
I am not sure if this is a fair deal company I start investing from 29 Jan 26 and invested around £900 total on various dates until 3rs Feb 26.
So technically I should have got around just less then 10gm gold in my account but it’s showing 4.3 gm only.
I am not sure why it’s saying like this, I tried speaking to customer services but there is no answer for all day.
I am actually getting bit worried about my money and I hope this is not fraud company.
Also if u complain their is no straight answer or even a valid customer services only 1 man who answer all the time with his ridicules way of answer.
All your money will go into their fee and charges you will not save anything.
In my situation if I buy from another reputated company like Atkinson or bullion I would have got at least 7gm 24 carat gold but here only 4gm.
It’s an Indian Gujarati home based family company who just doing digital fraud.
I have also notice the people like me who complain this company replying saying that it’s a fake customer so they trying to save them.
I am a genuine customer and can show my account and bank paid to them as well.
5th Feb 2026
Thanks for your reply of accusing me of racism which I never did either in email or here all I said the fact of your originity and ethnicity but you your self think it’s a racist comment.
All I want my hard earn money back in my account from fraud people like yourself.
I request everyone please never buy any strand of gold from this company it’s total scam.
Please read the reviews before anyone put their money like me in their trap.
I am a believer of God and he will take my revenge on my part, let’s see how you grow like this.
29 januari 2026
Omdöme utan inbjudan
Svar från Metfolio
Hi Sonia,
Firstly it's amazing you focus on our ethnicity when accusing us of fraud, but hey, at least here you weren't as racist here as you were in the email you sent our team...
When buying physical gold, it is impossible for anyone to sell you this at the spot price. Physical gold has to be mined out of the ground, manufactured, and stored on your behalf. All of these things cost. Also looking at the quantities you purchased, between 100- and 200-pound tranches, this is standard pricing. In fact no one else even gives you this flexibility like we do. They make you buy bars outright and if they store it they will charge a lot of money on top for that service.
Your entitlement to receiving gold at the spot rate doesn't mean any company will actually sell it to you at that price, those things have no correlation.
I'd like to pose the question to you Sonia; how would a gold retailer make any money to run their company if there wasn't a premium on the gold? You happily pay a premium everywhere else, but complain and spew ABUSE and RACISM when someone like us is making it easy for you to buy gold?
So far so good
3 februari 2026
Thank you I hope I achieve great time…
Thank you I hope I achieve great time with you guys
1 februari 2026
Easy to use.
28 januari 2026
It’s a scam
I invested with Metfolio and was told selling would be at spot price with no storage charges. However, the selling price (scrap gold) was consistently far below the spot market price. There were hidden charges on selling, and the higher the gold price went, the higher these charges became.
For example, when gold was £94/gram, I received £88/gram after their hidden charges. When gold rose to £110, the selling price was £104, and when it reached £116, they reduced the selling price to £97 😁. Even when I tried to recover losses from the premium they charged (~£15/gram), the hidden charges were increased. This made making a profit almost impossible.
I eventually received a refund, but only after raising formal complaints and taking legal help. The process caused significant loss of time, effort, and opportunity. Very poor transparency.
6 oktober 2025
Omdöme utan inbjudan
Svar från Metfolio
When buying physical gold, it has to be manufactured and mined out of the ground, this process costs money, if this is not okay for you, then I would recommend you do more research and buy gold paper stocks which give you exposure to gold instead of ownership.
Therefore when buying physical gold it will be at a premium and is meant to be held as a long term investment. And on the amounts you are buying we are the most competitive in the market.
On our app we clearly say you are buying gold fractionally, in order to build up to a full gold bar, this means that Metfolio is a cost effective way to get to a gold bar. I repeat Metfolio is NOT a way for you to speculate on the gold market within a 3 month period and buy and sell that soon, as you did.
Moreover, with the rising gold prices, when we sell gold that we buy back from you into the market, those bars are bought from us at the scrap value too, as refining, and processing costs have all gone up astronomically.
So before calling us a scam, you should ensure that you do your research and choose a service that aligns with your goals, as physical requires a much more long term mindset than you have.
had you read the information in app, this explains this fully, and we tell you when buying how many grams you get in exchange for your money.
- Meeren.
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