I have had a great experience with Mercury insurance reps from the very first conversation to gain a quote. I’ve been in a very seriously stressful situation and was treated with utter respect, dignit... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I have been with Catalli (Mercury) for over 35 years, Home, Auto and Umbrella. I have consistently had excellent support and response from the staff at Catalli. It started as Catalli and Sons and st... Se mer
I was trying to do a quote online, and had a couple questions, so I called, but their computer system was down, so they couldn't access my quote. I had to call back the next day. That call went well a... Se mer
Företaget har svarat
I drive stuff that is not particularly valuable. My daily driver is an old 1973 C20, bluebook is about two grand, State Farm wanted 1500 a year to insure it. You guys offered full coverage for a qua... Se mer
Företagsinformation
Om Mercury Insurance
Skrivet av företaget
Since 1962, Mercury Insurance has helped customers protect what matters most with affordable auto insurance and home insurance coverage. We offer car, homeowners, renters, and condo insurance with flexible options and competitive rates, making it easy to bundle policies and save.
Guided by our purpose to help people reduce risk and overcome unexpected events, we focus on delivering reliable protection and responsive support when it matters most. Our teams aim to provide a smooth and efficient claims experience, helping customers recover and move forward with confidence.
Mercury is known for offering affordable rates, customizable policies, and a wide range of discounts, helping customers maximize value without sacrificing coverage. Our financial strength is backed by an A rating from A.M. Best, along with industry recognition for insurance excellence.
Headquartered in Brea, California, Mercury Insurance serves customers across Arizona, California, Florida, Georgia, Illinois, New Jersey, New York, Nevada, Oklahoma, Texas, and Virginia through a network of independent agents, offering personalized guidance and coverage tailored to your needs.
Whether you’re looking for dependable auto insurance or coverage for your home, Mercury Insurance is committed to helping you protect what matters while getting more value for your insurance dollar. Not all products are available in every state.
Guided by our purpose to help people reduce risk and overcome unexpected events, we focus on delivering reliable protection and responsive support when it matters most. Our teams aim to provide a smooth and efficient claims experience, helping customers recover and move forward with confidence.
Mercury is known for offering affordable rates, customizable policies, and a wide range of discounts, helping customers maximize value without sacrificing coverage. Our financial strength is backed by an A rating from A.M. Best, along with industry recognition for insurance excellence.
Headquartered in Brea, California, Mercury Insurance serves customers across Arizona, California, Florida, Georgia, Illinois, New Jersey, New York, Nevada, Oklahoma, Texas, and Virginia through a network of independent agents, offering personalized guidance and coverage tailored to your needs.
Whether you’re looking for dependable auto insurance or coverage for your home, Mercury Insurance is committed to helping you protect what matters while getting more value for your insurance dollar. Not all products are available in every state.
Kontaktuppgifter
4,4
Utmärkt
479 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Made a difference and went above and…
Made a difference and went above and beyond for me.
9 oktober 2026
I have had a great experience with…
I have had a great experience with Mercury insurance reps from the very first conversation to gain a quote. I’ve been in a very seriously stressful situation and was treated with utter respect, dignity, professionalism and kindness. Thank you to the two reps I have worked with. I’m now a mercury auto insurance client.
7 oktober 2026
Not at fault and only getting partial refund on deductible
Very enraged that out of the $500 out of pocket deductible to get my car fixed, I am only getting half of it. All because the other party insurance didn’t accept responsibility and Mercury did not do their job to investigate properly, we both made a right turn except he made it through the middle lane which is not a turn lane!! No consequences for his actions and his van was just fine, didn’t need to pay a penny. Disappointed that after almost 30 years of insurance with Mercury dealing with this stressful situation, representatives are very insensitive and invalidating of my anger, had to pay my hard earned money for something that was not my fault.
23 juli 2026
Omdöme utan inbjudan
Agent made fast and friendly
I previously had about 15 years of solid experience, and I have now returned.
7 oktober 2026
Everyone I talked with was very kind
Everyone I talked with was very kind, patient and helpful during each call
3 oktober 2026
Svar kan ha AI-innehållLäs mer
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Some good, some bad
I was trying to do a quote online, and had a couple questions, so I called, but their computer system was down, so they couldn't access my quote. I had to call back the next day. That call went well and tge price was reasonable. However, today I received an email saying that I have to do a property inspection, which I wasn't given a heads up about.
2 oktober 2026
Svar från Mercury Insurance
Thank you for sharing your feedback with us. We appreciate your patience during the initial technical issue with our system and are pleased that our pricing met your expectations. However, we recognize that the unexpected notification regarding a property review caused frustration. We will use your experience to improve our communication process so future clients are fully informed about all necessary steps from the very beginning.
Good staff
Good staff. Everyone is have talked to has been helpful and nice. The home inspection was easy and comfortable. So far, no complaints of anything.
1 oktober 2026
Svar från Mercury Insurance
Miguel, thank you for your kind review! We’re delighted to hear that our team has been helpful and friendly and that your home inspection was easy and comfortable. We appreciate your feedback and are glad everything has gone smoothly so far.
The agent
The agent, Sharon, was informative, helpful and nice. She quoted me a very good package.
3 oktober 2026
Our contact was professional
Our contact was professional, helpful and extremely patient.
30 september 2026
Very Happy Customer!
Michael Grant is very knowledgeable and professional with great customer service skills. Based on my interaction with him, I will gladly recommend Mercury Insurance to all of my family and friends!
28 september 2026
Svar från Mercury Insurance
Thank you so much for the wonderful 5-star review! We are thrilled to hear that you had such a positive experience with our team member and that you feel confident recommending our services to your loved ones. Your kind words and support mean the world to us.
Great customer service!
25 september 2026
Great service
Quick, knowledgeable, and genuinely friendly! Sharon made updating my car insurance coverage completely stress-free and answered all of my questions right away. Excellent customer service from start to finish.
27 september 2026
Svar från Mercury Insurance
We're delighted to hear that our team member provided such a stress-free experience and excellent customer service. We appreciate you sharing your positive feedback!
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
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Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.