Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
2,4
6 omdömen
Ingen inbjudningshistorik registrerad
Det här företaget har inte bjudit in sina kunder. Omdömen kanske inte är representativa
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Failed to protect me from fraudsters. Took false documents from the fraudsters and gave the fraudsters my money back and made me pay. Now that I refuse to pay, they have ruined my credit. Small claims case is being served. Issued by First Bank & Trust, Brookings, SD pursuant of Mastercard.
I have a credit card from the above provider. They charge a monthly fee, and once my purchases went to a higher amount, they switched on me and charged over the top interest and a yearly fee. It was shocking! There’s no way that I can get out of it until I pay it off. I am very very dissatisfied, I don’t recommend dealing with this provider. It’s the worst I have ever encountered.
My Best Western Credit card transferred from another bank to Mercury bank and I've had nothing but trouble and headaches.
1) I enrolled the new card. I supplied my mobile phone number and received a confirmation email. Then when I tried to login and setup auto payments, it sent a PIN number to my landline phone, ignoring my mobile phone number. Being that I couldn't get online to set up payments, I stopped using the card for now.
2) I got a bill for a $2.00 paper statement fee, even though I wasn't warned and couldn't get online to opt out of paper statements.
3) I called customer service and the woman, who was very nice, rebated my $2.00 fee, but couldn't help me with anything else. She transferred me to their Tech Department.
4) The person from the Tech department asked for the following: My full name, full SSN, birth date, full address and wanted to verify my bank account that I setup at the other bank! I told the person this is too much secure information to give over the phone - especially to what was obviously an overseas call center. She said that getting all that information was their policy. I ended up terminating the call.
5) I decided that after having the Best Western credit card for around 15-20 I would just cancel it do to the poor service from this bank. So, I called in and ended up with the Tech department again. This new person only asked my zip code and last 4 digits of my SSN, and not the full thing, which I was happy about. I told the person that if he can help me, I would keep the card. He signed me up for paperless statements and I received an email confirmation. When he tried to send me a text to make sure that they were using my cell phone instead of home phone for text messages now, he said he got an error. Then the man said that he needed to verify my checking account too! I asked to speak to a manager and was place on hold for around 20 minutes, then the line went dead.
Run, don't walk away from this incompetent bank!
I’m completely locked out of my account and have been unable to get back in. The password reset email never arrived, even after checking my spam folder. What's most frustrating is that the only way to get help is by calling. It feels incredibly outdated for a company in 2025 to not offer a contact form, ticketing system, or any other digital way to get support. Beyond the poor customer service options, the card itself lacks any notable features. The one redeeming factor is that the company was willing to extend credit to me despite a lower credit score.
Mercury is definitely a predatory lender, and they despise those who pay off their balance. People who work there should be ashamed of what they are doing to people through lies, deceit, theft and overall cruelty. They LIE and tell you they offer protection for bad purchases ( LIE), they do not take responsibility for anything and they do not care. Im absolutely disgusted that ive paid tons of interest to a company that only wants to see me stay in financial crisis so i permanently closed this horrendous account. Bye mercury go siphon money from someone elses wallet ------ thieves.
They charge interest on unpaid balances, they prey on desperate people. Closed account now at peace.
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.
