Excellent Throughout, from ordering my desk on Thursday evening, to it arriving first thing Monday Morning. I received updates of delivery, the driver was great. There was a slight problem with a doo... Se mer
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I purchased 5 items from mercers furniture. Customer support from Gary was excellent and delivery was extremely quick. I checked all pieces were in the package and found there was two pieces mis... Se mer
I love the items I have purchased from Mercers great quality, clear instructions for construction , ordered two items weeks apart both arrived very quickly was well packed and no damage. I have sprea... Se mer
Prices are reasonable so that we have purchased quite a number of them for our new home. Having said that, there are quite a number of drawbacks for improvement e.g. the diagrams are not precise and... Se mer
Företagsinformation
- Möbelaffär
- Sovrumsmöbler
- Möbelgrossist
- Försäljare av kontorsmöbler
- Furumöbelbutik
- Butik med lantliga möbler
Skrivet av företaget
We are a furniture retailer who specialise in Corona Furniture. We have been importing corona furniture for over 15 years and are a family run business based in Rotherham, South Yorkshire. We have 2 retail stores in Rotherham and Pontefract. Also, a huge online presence on Ebay, Amazon, B&Q, Wayfair, Mano Mano, OnBuy and The Range. We also sell direct from our own website www.mercersfurniture.co.uk. We specialise in Corona Furniture and offer fantastic prices direct to the public. We now offer the new Corona Grey Wax furniture which is fast becoming a best seller. All our items are delivered free of charge to mainland UK and offer a fabulous after sales service on all our products if required. We supply the entire Mexican corona furniture range which includes bedroom furniture, living room furniture, dining room furniture, home office furniture and occasional furniture. All of which can be seen on our website. We do an extensive range of table and chairs also to match both the standard colour and also the grey wax ranges. These ranges are available in stock for immediate dispatch. Please call the sales line for full details 01709 836856. We will not be beaten on price!!!
Kontaktuppgifter
Unit 1 Mangham Way, S61 4RL, Rotherham, Storbritannien
- 01709836856
- gary@mercersfurniture.co.uk
- mercersfurniture.co.uk
4,3
Utmärkt
440 omdömen
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Nasty!
Nasty!
I made the mistake of dealing with these unsavoury, nasty 'people' through Ebay. They charged me extra postage so naturally I thought they must know what they are doing, WRONG! Within less than an hour I received tracking, I thought it strange at that time of night, then next day the tracking said it was in the couriers warehouse for delivery the next week. After part way through the week the tracking had not changed and i had no notifications of any intended delivery date. This lot informed me it was scheduled for Thursday that week. I checked the tracking and there was nothing, nothing at all. I contacted this Mercer lot and they said it was still coming but through another courier. No tracking. Wednesday arrived no notifications. I contacted Mercers and they mentioned yet another courier. No notice, no tracking and on Thursday no furniture. I asked for my money back and they said it was on it's way. No notices, no tracking, nothing. Again I asked for my money back and they said no, they would have to wait until they had their furniture back from the courier. What courier! They marked it on Ebay tracking I had received it before 8.00am on Thursday! I asked for my money back and again they said they would not until they had their furniture back. I did not have it and the fake tracking stopped working days before. I told them I'd report them to Ebay and they said if I did that I would have to wait for Ebay to decide to give me money back. I told them they were breaking the law and they went into parrot mode. I told them I would report them to Trading Standards, I was sick of their lies. They tried to take the moral high ground saying I was calling them names. I was merely stating facts, they are liars and commiting fraud. So I am fighting through Ebay to get my money back even though they have a legal duty to give me my money back, they have their crappy goods and my money! They are nasty crooks! They should not be allowed to carry out business!
17 oktober 2024
Omdöme utan inbjudan
Svar från Mercers Furniture Ltd
Sorry for the delay in delivery. we did advise you that because of your delivery area this would be delivered with a 3rd party which would take longer than normal. The tracking that shows on Ebay is not very accurate its best to use the couriers tracking website instead. The order is being returned back to us but because you have raised a case on ebay, we are unable to refund this for you automatically. You will have to wait until ebay have investigated this now before the refund can be processed. I do believe you have reordered the item from us through Wayfair now and this has been delivered. Thank you very much and sorry again for the issues you received.
I ordered some pieces of furniture…
I ordered some pieces of furniture which arrived a few days later, so quick. Unfortunately two pieces were damaged so I emailed late one night. They replied the next day saying the pieces had been ordered and they arrived two days later. Things get broken but it is how the company deals with it.They were brilliant and I would not hesitate buying from them again.
10 oktober 2024
Omdöme utan inbjudan
Absolutely Worth it
Purchased couple bits for the bedroom and was very hesitant at first due to the negative reviews however after ignoring them and going with my instincts I’m honestly happy.
Looks Valuable & Very Sturdy once up !
11 oktober 2024
Omdöme utan inbjudan
Fantastic furniture as usual I always…
Fantastic furniture as usual I always buy mercers furniture as my partner loves them
25 september 2024
Excellent service and quality furniture
I ordered 5 items of furniture on a bank holiday Monday and they were with me by the Thursday. Should have been Wednesday but that was the couriers fault not Mercer’s. One of the five items came in a damaged box and two key pieces inside were damaged. Mercer’s customer service was excellent and within two days I had the replacement parts from the same batch to ensure a colour match, at no cost or inconvenience to myself. Spot on. Good trustworthy Yorkshire company .
3 september 2024
Omdöme utan inbjudan
Svar från Mercers Furniture Ltd
Hi
Sorry to hear you had issues the delivery and damaged box ,
We are glad that our customer service resolved this efficiently and quickly ,
Please let us know if you need any more information we will more than gladly help.
Kindest Regards
Great company with excellent customer…
Great company with excellent customer service care that is second to none. I always trust my furniture needs to this company as I know that should I ever have any issues they solve the issue quickly and efficiently. Just an all round brilliant company.
30 augusti 2024
Omdöme utan inbjudan
Svar från Mercers Furniture Ltd
Good Afternoon
Thank you for your order and very kind feed back
Please let me know if you need any more information I will more than gladly help.
Kind Regards
Jayne
Excellent service and product
Excellent service and product. If this company do the same for everyone then you can’t go wrong. Thank You!
27 augusti 2024
Svar från Mercers Furniture Ltd
Thank you for your order and extremely kind feed back ,
Please let me know if you need any more information I will more than gladly help.
Kind Regards
Jayne
Quick delivery and item as described
Quick delivery and item as described. Would buy from them again if ever needed.
27 augusti 2024
Svar från Mercers Furniture Ltd
Thank you for your order and your very kind feed back ,
Please let us know if you need any more information or future orders , we will more than gladly help ,
Kindest Regards
Awful company never received my…
Awful company never received my packages and have refused to sort it customers service is awful I recommend people stay away I have lost hundreds of pounds because of them
22 augusti 2024
Omdöme utan inbjudan
Svar från Mercers Furniture Ltd
Sorry to hear this ,
This is showing delivered with the investigation raised with the courier , the drivers GPS and confirmed delivery property ,
Kindest Regards
Great quality at very affordable prices
Great quality at very affordable prices and super quick delivery. Very impressed.
25 augusti 2024
Svar från Mercers Furniture Ltd
Thank you for your order and very kind feed back ,
Please let us know if you need any more informaiton or future orders, we will more than gladly help .
Kindest Regards
Great Furniture
Great Furniture. Fantastic customer service after i missed my delivery. Whixh was rescheduled for the next day. I will definitely use them again 🙂
22 augusti 2024
Omdöme utan inbjudan
Svar från Mercers Furniture Ltd
Thank you for your order and very kind feed back ,
Please let us know if you need any more informaiton or future orders, we will more than gladly help .
Kindest Regards
What a pleasure to deal with this…
What a pleasure to deal with this company Jayne was extremely helpful and dealt with me in a polite way. Nothing was to much trouble I phoned several times to ask questions. Ordered 5 pieces of furniture delivery was arranged for a convenient day for me. Excellent service will definitely be buying again
15 juli 2024
Omdöme utan inbjudan
Svar från Mercers Furniture Ltd
Good Morning Lorraine ,
Thank you for your orders and very kind feed back ,
Please let me know when you are ready for your next order , I will more than gladly help ,
Take Care
Stay Safe
Jayne
ordered one of there cabinets via…
ordered one of there cabinets via manomano which didnt realise and like some on here no instructions or markings on wood for what goes where,sections for drawers not lined up right and both sections for sides warped completely,low grade rubbish furniture and am now considering small claims court as have took photos and binned.NEVER BUY FROM THIS COMANY AS QUALITY CRAP.Nothing done on speaking to company one minute offering part refund then all of a sudden changed mind because i said i binned it but have kept pics and used the front to make shoe rack,small claims court it is.DO NOT PURCHASE FROM THIS COMPANY Have now put paperwork into trading standards as stuff from this company absoulute rubbish
15 juli 2024
Omdöme utan inbjudan
Svar från Mercers Furniture Ltd
Sorry to hear that. Please contact us asap on 01709 836856 or email us at admin@mercersfurniture.co.uk as we have had no correspondence from you
Svar från Mercers Furniture Ltd
Thank you for order and very kind feed back .
Take Care
Excellent customer service
Excellent customer service. Very friendly and helpful. Quick reply via email.
19 juni 2024
Omdöme utan inbjudan
Svar från Mercers Furniture Ltd
Thank you so kindly ,
Please let us know if you need any more information or future orders we will more than gladly help ,
Take Care
Easy to order on the website
Easy to order on the website. Bed frame arrived within a few days.
28 maj 2024
Svar från Mercers Furniture Ltd
Thank you for your order and very kind feed back ,
Please let us know when you are ready to reorder or need any more informaiton ,
Take Care
So easy to order
27 maj 2024
Svar från Mercers Furniture Ltd
Thank you for your order and very kind feed back ,
Please let us know when you are ready to reorder or need any more informaiton ,
Take Care
Lovely company
Lovely company, very quick delivery and I had one problem which was fixed straight away. Will use this company again
11 juni 2024
Omdöme utan inbjudan
Svar från Mercers Furniture Ltd
Thank you for your order and very kind feedback ,
Svar från Mercers Furniture Ltd
Thank you for your order and very kind feedback ,
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