I accidentally ordered the wrong size…
I accidentally ordered the wrong size in the faux leather heels, so this review is partly on me. I usually wear the same size across most brands, but these were too snug when I tried them on. I was annoyed because I had bought them for an outfit I already had planned, and I didn’t feel like dealing with an exchange.To their credit, customer service was pretty quick. I emailed them, explained what happened, and they offered a replacement without making it a huge process. I appreciated that. Still, it meant waiting again, and by the time the correct size came, the event I wanted them for had already passed. The replacement fit much better, and the shoes are cute, so it worked out eventually.I’m giving three stars because the product is fine and support handled it decently, but the whole thing wasn’t exactly smooth. Not bad, just a little frustrating.








