Mercedes-Benz Financial Services UK Omdömen 

4 668
TrustScore 4.5 av 5

4,6

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Thanks to Harvir the sales showroom member of staff. The experience of buying another car off Mercedes Benz Teeside was a great experience. Thanks to Harvir our family would not buy from anyone or any... Se mer

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Betygsatt 5 av 5 stjärnor

I had such a lovely experience purchasing my new Mercedes and Alex was a big part of that. He was very friendly, approachable and helpful throughout the whole process, making everything feel easy an... Se mer

Betygsatt 5 av 5 stjärnor

Mercedes Swindon were outstanding from the moment we arrived for a look at what vehicles they had to the minute we drove our new GLC away from the dealership. The staff were first class and nothing... Se mer

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Betygsatt 5 av 5 stjärnor

The dealership is very friendly and also professional in what they provide. From the first contact to the sale of a car there is continuity of with the sales & financing team. Due to this I have rec... Se mer

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Företagsinformation

  1. Billån och finansiering
  2. Finansiellt institut

Skrivet av företaget

Mercedes-Benz Finance gives you the freedom and flexibility to drive away in the Mercedes-Benz of your choosing, in a way that fits around your lifestyle. You’ll benefit from: A range of both purchase and lease products, so you can find the solution that’s right for you. Wide-ranging support from our team on our range of financial products, and the benefits of each. Tailored customer service via phone, email and web, so we can support you in the way that suits you best and a dedicated, sensitive case team, should you need extra help managing your agreement.


Kontaktuppgifter

4,6

Utmärkt

TrustScore 4.5 av 5

5 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,6

Alla omdömen

(4 668)

2 242 omdömen under de senaste 12 månaderna

Skriv ett omdöme
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Betygsatt 5 av 5 stjärnor

I would highly recommend this…

I would highly recommend this dealership. The process to apply for my finance was straightforward and the sales person was extremely helpful

30 augusti 2026
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Svar från Mercedes-Benz Financial Services UK

Dear Shirley,

Thanks for taking the time to share your feedback.
We’re glad to hear that you received great service from the team at Mercedes-Benz.

Kind regards,

Mercedes-Benz Finance

Betygsatt 5 av 5 stjärnor

Comprehensive information

Comprehensive information. Everything was easy to understand. It was quick and easy to complete the process. Also very competitive.

30 augusti 2026
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Svar från Mercedes-Benz Financial Services UK

Dear Kelly,

Thanks for taking the time to share your feedback.
We’re glad to hear that you received great service from the team at Mercedes-Benz.

Kind regards,

Mercedes-Benz Finance

Betygsatt 5 av 5 stjärnor

Great experience - lookers Shrewsbury.

Recently brought new Mercedes CLE from lookers in Shrewsbury.
Great experience
Great Deal.
Straight forward process.
Jake - salesman was great to work with :)

30 augusti 2026
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Svar från Mercedes-Benz Financial Services UK

Dear Meranda,

Thanks for taking the time to share your feedback.
We’re glad to hear that you received great service from Jake and the team at Mercedes-Benz of Shrewsbury.

Kind regards,

Mercedes-Benz Finance

Betygsatt 5 av 5 stjärnor

Great experience

Great experience

30 augusti 2026
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Svar från Mercedes-Benz Financial Services UK

Dear Charlotte,

Thanks for taking the time to share your feedback.
We’re glad to hear that you received great service from the team at Mercedes-Benz.

Kind regards,

Mercedes-Benz Finance

Betygsatt 5 av 5 stjärnor

I bought my new car through Mercedes…

I bought my new car through Mercedes Benz Portadown. I found the people there so nice and friendly and was completely comfortable buying my car as everything was explained to me professionally and patiently by the sales team. I was happy with the price of the car and how the finance team explained the terms of the finance. I felt confident and I completely trusted the staff . I will definitely purchase again.

29 augusti 2026
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Svar från Mercedes-Benz Financial Services UK

Dear Maureen,

Thanks for taking the time to share your feedback.
We’re glad to hear that you received great service from the team at Mercedes-Benz of Portadown.

Kind regards,

Mercedes-Benz Finance

Betygsatt 5 av 5 stjärnor

User friendly finance.

Easy to set up, user friendly, and pretty much self service in the main. Good product with competitive options to finance your dream motor. Highly recommended.

29 augusti 2026
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Svar från Mercedes-Benz Financial Services UK

Dear Matt,

Thanks for taking the time to share your feedback.
We’re glad to hear that you received great service from the team at Mercedes-Benz.

Kind regards,

Mercedes-Benz Finance

Betygsatt 5 av 5 stjärnor

5 stars for customer service

Fabulous service from the Mercedes team in Plymouth. Great showroom, knowledge team with no hard sell, Dayle who we dealt with was exceptional.

29 augusti 2026
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Svar från Mercedes-Benz Financial Services UK

Dear Paul,

Thanks for taking the time to share your feedback.
We’re glad to hear that you received great service from Dayle and the team at Mercedes-Benz of Plymouth.

Kind regards,

Mercedes-Benz Finance

Betygsatt 5 av 5 stjärnor

Good service

Very simple process from my first approach to the dealership regarding prospective purchase to me taking the car. Finance was handled efficiently and professionally and staff made the process easy.

29 augusti 2026
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Svar från Mercedes-Benz Financial Services UK

Dear Bruce,

Thanks for taking the time to share your feedback.
We’re glad to hear that you received great service from the team at Mercedes-Benz.

Kind regards,

Mercedes-Benz Finance

Betygsatt 5 av 5 stjärnor

All fine with MB

All fine with MB

28 augusti 2026
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Svar från Mercedes-Benz Financial Services UK

Dear Robert,

Thanks for taking the time to share your feedback.
We’re glad to hear that you received great service from the team at Mercedes-Benz.

Kind regards,

Mercedes-Benz Finance

Betygsatt 5 av 5 stjärnor

All staff are helpful and friendly

All staff are helpful and friendly
No pushy sales techniques

28 augusti 2026
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Svar från Mercedes-Benz Financial Services UK

Dear Sheila,

Thanks for taking the time to share your feedback.
We’re glad to hear that you received great service from the team at Mercedes-Benz.

Kind regards,

Mercedes-Benz Finance

Betygsatt 5 av 5 stjärnor

Great service !!!

Great service !!!
Jordan is the best salesman i have ever had sell me a car

28 augusti 2026
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Svar från Mercedes-Benz Financial Services UK

Dear Steven,

Thanks for taking the time to share your feedback.
We’re glad to hear that you received great service from Jordan and the team at Mercedes-Benz.

Kind regards,

Mercedes-Benz Finance

Betygsatt 4 av 5 stjärnor

See above

It is not the Mercedes staff or documentation that are affecting choices amongst the small to medium size vehicles ( not including top end and sporting- they have money to burn ) ;
it’s the competition from overseas .:
the “3 Ps …..“Presentation,Price,Performance =
An easy sale with Pride.

28 augusti 2026
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Svar från Mercedes-Benz Financial Services UK

Dear Colin,

Thanks for taking the time to share your feedback.
We’re glad to hear that you received great service from the team at Mercedes-Benz.

Kind regards,

Mercedes-Benz Finance

Betygsatt 5 av 5 stjärnor

Ted our salesman at bishop stortford…

Ted our salesman at bishop stortford was friendly and welcoming which made the whole experience easy and stress free. Would have no problem recommending the service we received 👍

28 augusti 2026
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Svar från Mercedes-Benz Financial Services UK

Dear Andy,

Thanks for taking the time to share your feedback.
We’re glad to hear that you received great service from Ted and the team at Mercedes-Benz of Bishop's Stortford.

Kind regards,

Mercedes-Benz Finance

Betygsatt 5 av 5 stjärnor

Great customer service and help to get…

Great customer service and help to get the deal that suited me.

28 augusti 2026
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Svar från Mercedes-Benz Financial Services UK

Dear Darren,

Thanks for taking the time to share your feedback.
We’re glad to hear that you received great service from the team at Mercedes-Benz.

Kind regards,

Mercedes-Benz Finance

Betygsatt 1 av 5 stjärnor

Awful service from start to the end of the agreement

Whilst I love the car I would never buy from Mercedes in Bolton or from their finance department if it was the last provider on the planet.

Absolutely horrendous from start to finish.

Sell you a load of products that you don’t need and duplicated.

The car came with a faulty latch Bolton made a meal out of it and tried to charge £1000s and smash the door into another vehicle because the service department doesn’t give a crap. Instead of waiting 2 mins for the car to be moved forward.

Taken it to another branch lookers not Marshalls fixed the issue. No problem.

Finance now ripped off to high heaven was told Mercedes finance was the only option by the dealership need up being a bag of crap and instead used it to fleece you for it so they can milk the comission and other incentives out of you.

Customer service was horrendous either long wait times, long automated messages, snooty staff who would do their upmost to be difficult in helpful or patronising despite all you wanting to do is to have an up to date statement with a correct balance to pay.

Instead of bailing out a multibillion pound company and have to fight to get your over payments back.

The staff can’t produce a simple accurate statement.

So you can pay the agreement in full and get out of this complete Hell hole
Of a firm.

Anybody would have thought you were asking for the earth.

Customer service does absolutely nothing to put anything right no accountability, help or anything the only thing Mercedes is interested in is your money.

28 augusti 2026
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Svar från Mercedes-Benz Financial Services UK

Dear Jordan Kirkham,

Thanks for taking the time to share your feedback. We’re sorry to hear that your experience with Mercedes-Benz Finance hasn't met your expectations.

Your comments are important to us and have been logged for review, along with your request to discuss this further. We’ll be in contact through the details that you provided.

Kind regards,

Mercedes-Benz Finance

Betygsatt 5 av 5 stjärnor

Good all round experience.

Helpful, informative and friendly service.

28 augusti 2026
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Svar från Mercedes-Benz Financial Services UK

Dear AH Archaeological Services,

Thanks for taking the time to share your feedback.
We’re glad to hear that you received great service from the team at Mercedes-Benz.

Kind regards,

Mercedes-Benz Finance

Betygsatt 5 av 5 stjärnor

Fantastic experience …

My experience of buying a car at Mercedes, Wakefield was 1st class. In particular, Jordon ( sales executive) made the whole process run like clockwork. Jordon was very knowledgeable, patient and a pleasure to do business with!

28 augusti 2026
Logotyp för Mercedes-Benz Financial Services UK

Svar från Mercedes-Benz Financial Services UK

Dear Jock Alan Curran,

Thanks for taking the time to share your feedback.
We’re glad to hear that you received great service from Jordan and the team at Mercedes-Benz of Wakefield.

Kind regards,

Mercedes-Benz Finance

Betygsatt 5 av 5 stjärnor

Amazing and professional service from

Amazing and professional service from
Mercedes and especially Mangal Panesar

28 augusti 2026
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Svar från Mercedes-Benz Financial Services UK

Dear Vipul,

Thanks for taking the time to share your feedback.
We’re glad to hear that you received great service from Mangal Panesar and the team at Mercedes-Benz.

Kind regards,

Mercedes-Benz Finance

Betygsatt 5 av 5 stjärnor

Excellent communication and service…

Excellent communication and service from James O'connor

28 augusti 2026
Logotyp för Mercedes-Benz Financial Services UK

Svar från Mercedes-Benz Financial Services UK

Dear Abdirahman,

Thanks for taking the time to share your feedback.
We’re glad to hear that you received great service from James O'Connor and the team at Mercedes-Benz.

Kind regards,

Mercedes-Benz Finance

Betygsatt 1 av 5 stjärnor
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Svar från Mercedes-Benz Financial Services UK

Dear James,

Thanks for taking the time to share your feedback. We’re sorry to hear that your experience with Mercedes-Benz Finance hasn't met your expectations.

Your comments are important to us and have been logged for review. Whilst we understand you'd prefer not to discuss this further right now, we're here to help if you change your mind. You can call us on 0370 847 0700. We're open Monday - Friday 9am - 5pm, excluding bank holidays. Alternative contact details can be found at www.mercedes-benz.co.uk/contactfinance.

We appreciate you taking the time to leave a review, as it helps us improve the service we provide to all our customers.

Kind regards,

Mercedes-Benz Finance

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