Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

Was really annoyed to be woken up by MePACS at 6.00am this morning, reminding me to press my daily call button. My reminder has always been set for 9.30am. According to MePACS'customer care there w... Se mer

Betygsatt 1 av 5 stjärnor

I would rate your service as zero, from the time the purchase request was made months ago from Care Connect on my mothers behalf we still do not have the pendent or the set up. I understand lock-... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

I'm thankful for the MEPACS service as it gives me more confidence when I'm out and about with my Mobile Mepacs, as well as at home in my garden, etc, and especially at night. I've always found the... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Easy installation. Helpful staff. Reliable products include key safe and mobile alert button with GPS and sudden fall detector. Reassuring to have daily check in rather than just monthly. Home pendant... Se mer

Företagsinformation

  1. Hemsjukvård
  2. Apotekshandel

Skrivet av företaget

The MePACS personal alarm is a 24/7 service responded to by trained professionals, based in Australia. In an emergency, a simple button press will activate the alarm, and our response monitors will talk to you through the alarm to assess the situation and arrange for help. Night or day, we provide a vital service and peace of mind to our clients and their families.


Kontaktuppgifter

2,8

Medel

TrustScore 3 av 5

568 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har inte besvarat negativa omdömen

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

SECURITY

SECURITY - how super to have MePACS on your side. Inside or outside, I feel so secure knowing that in times of health related stress, simply with the press of my MePACS button, assistance is rapidly forthcoming. Truly a great relief, especially if you live alone. A super team, ready to assist anytime day or night.
A service for which I am truly grateful. Thank you to all the MePAC team. 👍😀

30 mars 2021
Betygsatt 5 av 5 stjärnor

I have given an excellent rating…

I have given an excellent rating because the service I have received from MePACS since joining with them has been extremely efficient. The staff I have spoken to have been pleasant and very helpful. I live on my own and feel safe at home with the pendant. Moreover, I feel both safe and secure with the mobile unit.

30 mars 2021
Betygsatt 5 av 5 stjärnor

No problems .

No problems .
I have not needed help.
I have only needed to check in monthly. Always pleasantly received.
My sight very poor this am so I can hardly see what I am typing or reading..
Edith Joy

30 mars 2021
Logotyp för MePACS

Svar från MePACS

Thank you Edith!

We appreciate your thoughts on the MePACS service and hope you continue to feel safe with us.

Take care,

Alayna from MePACS

Betygsatt 5 av 5 stjärnor

Friendly and helpful responses.

I haven't had to use MePacs for an emergency as yet but I find the staff friendly and helpful when carrying out the tests.

30 mars 2021
Logotyp för MePACS

Svar från MePACS

Thank you Bata!

We appreciate your thoughts on the MePACS service and hope you continue to feel safe with us.

Take care,

Alayna from MePACS

Betygsatt 5 av 5 stjärnor

Swift Response

Whilst sleeping the button was some how activated and all the named connections responded I realised then how precious the program was. Thank you so much.

29 mars 2021
Logotyp för MePACS

Svar från MePACS

Thank you Marilyn!

We appreciate your thoughts on the MePACS service and hope you continue to feel safe with us.

Take care,

Alayna from MePACS

Betygsatt 5 av 5 stjärnor

A peace of mind service.

A peace of mind service.
Friendly and helpful staff.

29 mars 2021
Logotyp för MePACS

Svar från MePACS

Thank you Norma!

We appreciate your thoughts on the MePACS service and hope you continue to feel safe with us.

Take care,

Alayna from MePACS

Betygsatt 4 av 5 stjärnor

Very helpful the only time we needed it

Very helpful the only time we needed it
Good to know there is help at hand when you live alone

29 mars 2021
Logotyp för MePACS

Svar från MePACS

Thank you Maureen!

We appreciate your thoughts on the MePACS service and hope you continue to feel safe with us.

Take care,

Alayna from MePACS

Betygsatt 5 av 5 stjärnor

Wonderful Support

Wonderful efficient contact and support for many years. Being with MePacs gives me and my wife confidence that support is at hand 24/7.

27 mars 2021
Logotyp för MePACS

Svar från MePACS

Thank you Alan!

We appreciate your thoughts on the MePACS service and hope you continue to feel safe with us.

Take care,

Alayna from MePACS

Betygsatt 5 av 5 stjärnor

Excellent service thank you.

Excellent service thank you.

Bruce Lyons.

26 mars 2021
Logotyp för MePACS

Svar från MePACS

Thank you Bruce!

We appreciate your thoughts on the MePACS service and hope you continue to feel safe with us.

Take care,

Alayna from MePACS

Betygsatt 5 av 5 stjärnor

My husband & I only called on MPACS…

My husband & I only called on MPACS twice in last 5 years. We were happy with the quick response as on both occasions it was night time.
The monthly checks of our button alarms is a good idea however sometimes the response is slower than we would like. The response staff are always helpful & cheerful.

25 mars 2021
Logotyp för MePACS

Svar från MePACS

Thank you Stephen and Ann!

We appreciate your thoughts on the MePACS service and hope you continue to feel safe with us.

Take care,

Alayna from MePACS

Betygsatt 5 av 5 stjärnor

Mepac may just save your life.

Had cause to use my alarm twice during month of February. Each time response was very quick. My emergency contacts were notified with such speed so were able to help me with my crisis on both occasions. I can highly recommend to anyone, who are thinking of getting a personal alarm, to get one asap. They (Mepac) may just save your life.

25 mars 2021
Logotyp för MePACS

Svar från MePACS

Thank you Yvonne!

It is unfortunate to hear that you had two medical emergencies in such a short time, but I am glad to know that MePACS was there to help you when you needed us. Our team prioritise your safety and ensure you feel safe and supported.

We appreciate your thoughts on the MePACS service.

Take care,

Alayna from MePACS

Betygsatt 5 av 5 stjärnor

It works each time I press the button…

It works each time I press the button so what more do I want????

25 mars 2021
Logotyp för MePACS

Svar från MePACS

Thank you Beverley!

We appreciate your thoughts on the MePACS service and hope you continue to feel safe with us.

Take care,

Alayna from MePACS

Betygsatt 5 av 5 stjärnor

Timely response to press button request in emergency

I had occasion to contact MEPACS by my press button early in COVID year with a suspected chest infection. The contact person was swift in getting an ambulance, contacting my next of kin and my residents' coordinator at our village.

On my return from an overnight stay in hospital, I received a phone call from them to make sure I was well and satisfied with the response.

This is not the first time I have had an emergency. Each time there has been brilliant coordination by MECPACS.

25 mars 2021
Logotyp för MePACS

Svar från MePACS

Thank you Gina!

It is unfortunate to hear that you had a medical emergency, but I am glad to know that MePACS was there to help you when you needed us. Our team prioritise your safety and ensure you feel safe and supported.

We appreciate your thoughts on the MePACS service.

Take care,

Alayna from MePACS

Betygsatt 3 av 5 stjärnor

IT TAKES TOO LONG FOR A RESPONSE

I JUST THINK IT TAKES TOO LONG TO ANSWER THE HELP BUTTON, I CAN BE WAITING FOR A RESPONSE FOR MORE THAN 30 SECONDS OR MORE. I WILL NOW MAKE A MORE ACCUTATE ASSESSMENT, THATS MY ONLY CONCERN RESPONSE TIMEW IS VERY POOR.

24 mars 2021
Logotyp för MePACS

Svar från MePACS

Hi Ross,

Our 24/7 emergency response team are guaranteed to answer within 2 minutes and provide support in a medical emergency.

We will always have someone there to respond to you, as opposed to waiting much longer or not even receiving an answer at all from an autodialler alarm.

Having a real person on the end of the line able to assess the situation and call the most appropriate help at the time really does make a difference.

Take care,

Alayna from MePACS

Betygsatt 5 av 5 stjärnor

Help when needed

I love it that I have help on my wrist for any emergencies.

24 mars 2021
Logotyp för MePACS

Svar från MePACS

Thank you Elizabeth!

We appreciate your thoughts on the MePACS service and hope you continue to feel safe with us.

Take care,

Alayna from MePACS

Betygsatt 2 av 5 stjärnor

I don't want it

24 mars 2021
Logotyp för MePACS

Svar från MePACS

Thank you for your response Betty.

We appreciate your thoughts on the MePACS service and hope you continue to feel safe with us.

Take care,

Alayna from MePACS

Betygsatt 5 av 5 stjärnor

Always prompt reply to activating…

Always prompt reply to activating pendant, either for checking but mostly when I set the alarm accidentally. Polite reply appreciated.

24 mars 2021
Logotyp för MePACS

Svar från MePACS

Thank you David!

We appreciate your thoughts on the MePACS service and hope you continue to feel safe with us.

Take care,

Alayna from MePACS

Betygsatt 5 av 5 stjärnor

I am really grateful to have the Mepacs…

I am really grateful to have the Mepacs alarm system.If I forget to press the button of a morning, they always send me a message to do so...sometimes they even phone me to find out whether I am ok.I also wear their wristband and try to remembe r to check is once a month.Cecily Ski. (excuse typos)

23 mars 2021
Logotyp för MePACS

Svar från MePACS

Thank you Cecily!

We appreciate your thoughts on the MePACS service and hope you continue to feel safe with us.

Take care,

Alayna from MePACS

Betygsatt 5 av 5 stjärnor

No problems

No problems. I had to get help last year and the response was prompt

23 mars 2021
Logotyp för MePACS

Svar från MePACS

Thank you Don!

We appreciate your thoughts on the MePACS service and hope you continue to feel safe with us.

Take care,

Alayna from MePACS

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer