I like that it felt more personal, human contact, and not like just using a computer generated picture. They were very good about providing multiple revisions. Can’t wait to get my print in the mail!
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
My 55 year old photo that had been damaged by water was repaired and reproduced by MemoryCherish and it turned out absolutely beautiful! They used”real” artists, not AI. Worth every penny! I stron... Se mer
I have been meaning to do this photo restoration for a long time, Kelly my initail contact was super helpful with prompt replies and answered all of my questions and concerns. The final product is am... Se mer
Företaget har svarat
The finished photos are amazing I truly never thought I would ever see them look so awesome. I appreciate everyone who made my experience with the process easy and without difficulty I highly recommen... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
MemoryCherish is the #1 photo restoration studio nationwide. We create stunning masterpieces out of your old photos that allow you to cherish & relive your memories for generations to come. You’ll be amazed at how great your memories will look on your wall after we work our magic!
Kontaktuppgifter
4,7
Utmärkt
449 omdömen
Ingen inbjudningshistorik registrerad
Det här företaget har inte bjudit in sina kunder. Omdömen kanske inte är representativa
Har besvarat 75 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
They make my picture back to live…
They make my picture back to live again, really perfect job !!!
Angel's hands ✋️
Thank you very much
Mildred
20 augusti 2024
Omdöme utan inbjudan
Svar från MemoryCherish
Dear Mildred,
Thank you so much for your kind words! We're thrilled to hear that you're happy with the restoration. It’s always our goal to bring cherished memories back to life, and knowing that you felt like your photo was in "Angel's hands" means the world to us.
If you have any more photos you'd like us to work on or if you need anything else, please don't hesitate to reach out. We're always here to help.
Warm regards,
I appreciate the expertise and artistry…
I appreciate the expertise and artistry applied to the photo from 1970. The original is a small photo printed on a corrugated photo paper. My tabletop photo is perfect and much better and larger than the original. Highest recommendation.
13 augusti 2024
Omdöme utan inbjudan
Svar från MemoryCherish
Thank you so much, Sim, for your kind words and for sharing your experience! We're thrilled to hear that you're pleased with the restoration of your 1970 photo, especially given the unique challenge of working with corrugated photo paper. It's wonderful to know that your new, larger tabletop photo has exceeded your expectations. Your highest recommendation means the world to us—thank you for trusting MemoryCherish with your precious memories!
Not worth the money
Not worth the money. I spent over $500 to fix 10 pictures. They do not listen to the revisions you want and just hurriedly send you something you didn’t want. I am sorry I ever chose to work with them.
1. I spent $30 to send my old pictures overnight mail but then it took them a week before I received the first picture revisions.
2. I sent the pictures with numbers for ease in communication; however, they did not use a numbering system that helped with communication.
3. I put 3 pictures for revisions that were very specific where to crop, and I received them back just zoomed in.
4. One of my pictures had the background turn dark and it was not something they automatically worked on, seems basic.
5. The revision system has an automated system that is not directly with the photograph revising person which makes it impersonal and open for more mistakes.
6. My sense is the photograph revisers are really busy and don’t take the time to read and understand the changes you want. Mine were done wrong.
7. Struggled with giving clearer instructions so I put each changed picture through separately.
8. The level of quality compared to price charged is way off. I spent over $500 for 10 pictures.
8 augusti 2024
Omdöme utan inbjudan
Svar från MemoryCherish
Thank you for your feedback, and we sincerely apologize for your disappointing experience. We understand how important your photos are, and we regret that our service did not meet your expectations.
We are sorry for the delays and miscommunications you encountered, and we acknowledge that the revision process should have been clearer and more responsive to your specific instructions. We are currently reviewing our processes, including our communication and revision systems, to ensure that each customer's requests are handled accurately and personally.
Regarding the quality and pricing concerns, we take your feedback seriously and will be working to improve our services to provide better value and satisfaction to our customers.
We appreciate your honesty and thank you for bringing these issues to our attention. If there is anything else we can do to address your concerns, please do not hesitate to contact us directly. We value your business and hope to have the opportunity to regain your trust in the future.
Very satisfied customer!!
After viewing the 16x24 canvas the artist was preparing for me, I was very pleased impressed and so excited to be receiving the finished product! Too, the artists the customer service team and entire staff treated me with courtesy and respect and was very patient and professional with me! I give their entire team, five (5) stars ⭐️⭐️⭐️⭐️⭐️
1 augusti 2024
Omdöme utan inbjudan
Svar från MemoryCherish
Dear Henry,
Thank you for your wonderful review! We're thrilled to hear how pleased and excited you are with the 16x24 canvas. Our artists and entire staff are dedicated to ensuring that each piece we create and each interaction we have is filled with the respect, patience, and professionalism you experienced.
Your five-star rating means the world to us. We're honored to have had the opportunity to bring your memories to life on canvas and to provide you with a service that leaves such a positive impression.
We look forward to serving you again and helping you cherish more memories.
Warm regards,
Amazing result from this trustworthy…
Amazing result from this trustworthy and transparent company. I asked for a much treasured, but very faded photograph of my Mum to be restored and I was truly overwhelmed by the result which came back.
Am definitely going to send more now.
2 augusti 2024
Omdöme utan inbjudan
Svar från MemoryCherish
Thank you so much for your kind words! We're thrilled to hear that you were overwhelmed by the restoration of your treasured photograph. It’s an honor to help bring your precious memories back to life.
We look forward to working on more of your cherished photos. Your trust and support mean the world to us.
Thank you for choosing MemoryCherish!
Outstanding Results and Great Service
I was devastated to find a special photo of my late son nearly ruined. I found MemoryCherish online and they literally worked magic with just a photo of my picture taken on my phone and returned it to me as perfect as the original! The process was simple and easy, reasonably priced and unbelievably fast. My questions were answered by email with customer service within minutes. I was able to view my restored photo in a day. I am so grateful to them for the gift of this precious picture.
30 juli 2024
Omdöme utan inbjudan
Svar från MemoryCherish
Dear Meadowynd,
Thank you so much for your heartfelt review. We are deeply moved by your story and are honored to have been able to restore such a precious photo of your late son. Your satisfaction is our top priority, and we're thrilled to hear that you found our process simple, reasonably priced, and fast.
Your kind words about our customer service team and the restoration quality mean a lot to us. We're grateful for the opportunity to help preserve your cherished memories. If you ever need any further assistance, please don't hesitate to reach out.
With gratitude,
The MemoryCherish Team
The Best Photo Restoration
The photo restoration MemoryCherish does is truly outstanding. The photo I submitted was badly faded and discolored. The restored photo looks like it was just done in a professional photographer's studio! Thank you for doing such an outstanding job! I will definitely let my friends and family know of the grest work you do and will come to you for any future restoration needs.
23 juli 2024
Omdöme utan inbjudan
Svar från MemoryCherish
Hi Beverly,
Thank you so much for your wonderful review! We are thrilled to hear that you are happy with the restoration of your photo. Our team takes great pride in bringing cherished memories back to life, and your kind words mean a lot to us.
We appreciate your support and look forward to assisting you with any future restoration needs. Feel free to spread the word to your friends and family—we'd love to help them too!
Best regards,
Restored photo brought back treasured memories
I found an old photo that was very faded. These memories are SO important and cherished, and I was afraid that in another year, the picture would be lost to time. So, I sent it off to MemoryCherish to see if they could restore and re-colorize it. The finished product was simply AMAZING! I can't tell you how wonderful the restored photo looked! It just brought back so many warm and treasured memories.
Thank you so much, MemoryCherish!
18 juni 2024
Omdöme utan inbjudan
Svar från MemoryCherish
Thank you so much for your heartfelt review! We're delighted to hear that our restoration work on your cherished photo exceeded your expectations. Preserving precious memories is at the heart of what we do at MemoryCherish, and it’s incredibly rewarding to know that our efforts have brought back so many warm and treasured memories for you.
Thank you for entrusting us with such an important task. If you have any more photos you'd like to restore, we're here to help!
Warm regards,
Waste of time and money
I sent them a photo of me that was damaged, they screwed it up four times before offering my money back or a free restoration, it was absolutely terrible, I had my money refunded, I will definitely not be ordering again. I would rate 0 stars if I could.
10 juli 2024
Omdöme utan inbjudan
Svar från MemoryCherish
We're truly sorry to hear about your experience. This is not the standard of service we aim to provide, and we apologize for the repeated issues with your photo restoration. We understand your frustration and disappointment, and we regret that we couldn't meet your expectations this time.
Your feedback is invaluable, and we're taking it seriously to improve our processes and ensure such situations do not occur again. If you have any additional comments or suggestions, please feel free to share them with us. We appreciate your understanding and the opportunity to learn from this experience.
I sent a picture of my mom taken in 1957
I sent a picture of my mom taken in 1957 where hand was damaged and I wasn't certain if it could be repaired. To my surprise the artist was able to repair it and the picture looks fantastic. Throughout the process, Memory Cherish, kept in touch me with regular updates. I received the finished product within days. Amazing service and quick turn around time. I definitely recommend Memory Cherish.
15 maj 2024
Omdöme utan inbjudan
Svar från MemoryCherish
Hi Manuela,
Thank you so much for sharing your experience with us. We're delighted to hear that you were pleased with the restoration of your mom's photo and our communication throughout the process. It's always our goal to deliver not just a repaired photo, but a cherished memory that lasts a lifetime. We appreciate your recommendation and look forward to assisting you again in the future.
Warm regards,
The Memory Cherish Team
Absolutely will recommend them!
Super easy software, quick delivery and great customer service. The quality of the end result was more than I ever expected. Overall, great company!
16 maj 2024
Omdöme utan inbjudan
Svar från MemoryCherish
Hi Laura,
Thank you so much for your kind words and for recommending us!
We're thrilled to hear you had a great experience with our software and customer service, and that the quality of the end result exceeded your expectations. We look forward to serving you again soon!
Best regards,
Cherish your memory.
I lost my only brother to stage four liver cancer, on the 18th of this January. I am 2 years his senior, and I have a sister, 5 yrs my senior, so little Richard (pun intended) was the baby. I learned this year, death doesn't come in sequence. The last three months of his life were surreal. What cancer did to his body, once it metastasized, was unreal. I was determined to be there for him, though. I was determined he wouldn't go through dealing with cancer, or deal with his impending death, alone. I was, however in for a rude awakening. You see, death is solitary. No matter how much I cried, my brother was dying. No matter the visits, the comforting words spoken to him or how many family members gatered around him, my baby brother, my only brother was dying until on January 18th, he died. Devastated doesn't begin to describe what I felt. I've been told your life flashes before your eyes when you experience a life threatening event, but in this situation my brother's life from infancy, to toddler, to our teen years, up through adulthood, flashed before my eyes as he slipped away. I screamed his name and reached for him with no responce. He was gone. His lifeless stare, his mouth slightly open is something I will never forget, and never stop seeing. As our older sister lived in South Carolina, and couldn't return after her visit the week prior, this experience was mine and mine alone. You see cancer has set up residence in my family tree, making it's presence known, until all but a few cousins have had that final dance. In loosing Richard, I only went through the motions of living. I graciously accepted condolences, beautiful cards and flowers, hugs and phone calls, but hadn't noticed the toll his death had taken on me. The look I myself had acquired. I had stopped eating and stopped sleeping. I had lost weight, my skin had begun to hang off my bones and I didn't care. Then came the task of clearing out the house. This was almost as hard as loosing him, as it made his death real and so final. To be in the house without him there, was unbearable. I lost track of how many trips it took to finally clear it out. This is when I came across a photo someone had taken of him when he was a younger, very healthy, very handsome, and a very much alive young man. It was badly faded though. I just had to get it restored. I took it here and there to places that offered the service only to be told the photo was too badly faded to even attempt restoring it. It was like loosing him all over again. Funny how the mind of the broken hearted works. I was reading an article in the newspaper advertisement insert one day, when I came across MemoryCherish. I decided to read the whole article along with the reviews. It seemed easy enough and after being turned down by others, I decided to giveit a try. I took a picture of the faded original and sent it in. I was even given a choice of artists to complete the task. It took a couple of weeks or so, which seemed more like a couple of months. So goes the old adage, a watch pot never boils, to those old enough to know what that means. Finally, through email, the finished product was sent. I couldn't believe what I was seeing. I just sat there, still for a minute and stared at a picture perfectly restored. It looked as though I had just taken it. That was a week ago and I'm still in awe. MemoryCherish is worth evey minute I waited and every penny spent to get his photo restored. The service, and the artistic talent, gave my baby brother back to me in a way I can keep him near, forever. I truly, from the bottom of my heart (no longer broken) wish to say, "Thank You".
18 januari 2024
Omdöme utan inbjudan
Svar från MemoryCherish
Thank you for sharing your deeply personal and heartfelt journey with us, Carol. We are deeply moved by your story and honored to have played a small part in preserving the memory of your beloved brother, Richard.
Your words vividly convey the raw emotions and profound impact of loss, and we recognize the immense courage it takes to navigate such a challenging journey. Losing a loved one to cancer is a devastating experience, and your description of the toll it took on you resonates deeply.
We are humbled by your kind words about our service and the restoration of Richard's photo. It brings us great joy to know that our efforts have provided you with a source of comfort and solace during this difficult time. Preserving memories is a sacred task, and we are grateful for the opportunity to help keep Richard's memory alive for you.
Please know that our thoughts are with you as you continue to navigate through your grief and healing process. If there is anything more we can do to support you, please don't hesitate to reach out!
MemoryCherish is wonderful
MemoryCherish is wonderful! They answered any questions I had and the restored photo is WONDERFUL and perfect! They did a very professional job and I am excited to receive my print in the mail. They also got it done in such a timely manner!
7 maj 2024
Omdöme utan inbjudan
Svar från MemoryCherish
Hi Faith,
Thank you so much for your glowing review! We’re thrilled to hear that you are happy with the restored photo and our service. It’s always our goal to provide a professional experience and timely delivery. We hope you love your print just as much when it arrives! If you have any more questions or need further assistance in the future, we’re here for you.
Best wishes,
Two of the pictures were good
Two of the pictures were good. The third one was horrible. Looked nothing like the original.
9 juni 2023
Omdöme utan inbjudan
Waste of time and money
Sent in photo and paid for the “museum” quality photo and the full thing was a waste of money. First the quality of touch up was below average and the photo was pretty much was printed at Costco. Nothing different from any other photo. Told them I was disappointed and they said we can do it again so I gave them the corrections and they screwed that up as well. I just said screw it tossed it away and counted it as money lost. Just get the app and do it yourself.
8 april 2024
Omdöme utan inbjudan
Svar från MemoryCherish
Hello, Dave,
We are truly sorry to hear about your experience and the dissatisfaction with the restoration and quality of your photo. As a family-owned business, we take your feedback seriously and are committed to making things right.
To rectify the situation, please let us know if we can do anything else to ensure your satisfaction. We are here to help and want to leave you with a positive experience.
Best Regards,
Old photos restored perfectly!
I needed photos for my mother's funeral and found some old and damaged ones. They fixed them up and sent them to me. The photo from the 1950's is beautiful and like new! Another one wasn't ordered properly the first time and when I realized my error they sent it to Walgreens for a quick print out and pick up immediately. The photos are beautiful now. Will definitely use this company again! Thank you so much!
22 april 2024
Omdöme utan inbjudan
Svar från MemoryCherish
Hello Carol,
Thank you so much for sharing your experience with us. We are deeply honored to have had the opportunity to assist you during such a significant time. It's heartwarming to hear that the restored photo from the 1950s brought back such beautiful memories in pristine condition.
We understand how important it is to get every detail right, especially under tight time constraints, and we’re glad we could swiftly address the mix-up and ensure the photos were ready for you at Walgreens without delay.
Your trust in us means the world, and we look forward to preserving more cherished memories for you in the future. If there’s anything more we can do to assist you, please don’t hesitate to reach out.
Warmest regards,
Outstanding artistry
Outstanding artistry, impeccable service wonderful customer service.
22 april 2024
Omdöme utan inbjudan
Svar från MemoryCherish
Thank you so much for your kind words, Vern! We're thrilled to hear that you're happy with both our artistry and customer service. We truly appreciate your feedback and look forward to serving you again in the future!
This company is awesome they do very…
This company is awesome they do very GREAT work. You will not be disappointed
18 mars 2024
Omdöme utan inbjudan
Svar från MemoryCherish
Dear Leah,
Thank you so much for your kind words and glowing review! We're thrilled to hear you're happy with our work. Your satisfaction is our top priority, and reviews like yours make our day. We look forward to serving you again in the future!
Warm regards,
Family tribute for my late wife
I needed a poor quality photograph of my late wife restoring, I found memory cherish.com on line and gave them a try. The website was easy to use and they kept in touch throughout the whole process. The turn round was excellent and the quality of the restoration outstanding
12 mars 2024
Omdöme utan inbjudan
Svar från MemoryCherish
Thank you immensely for taking the time to share your experience with MemoryCherish. We are deeply honored to have had the opportunity to assist you during what must have been a sensitive and meaningful project.
Your words are truly heartwarming and serve as a testament to our commitment to providing exceptional service and quality restoration work. It brings us immense joy to know that we were able to meet your expectations and provide you with a restored photograph of your late wife that exceeded your hopes.
Once again, thank you for choosing MemoryCherish. We wish you comfort and peace as you cherish the memories of your dear wife.
Good service
Good service. Listened closely to what I was looking for. Great photo outcome. My grandpa will be so happy. Thank you.
11 mars 2024
Omdöme utan inbjudan
Svar från MemoryCherish
Thank you so much for taking the time to share your experience with our service, Kat. We're thrilled to hear that you found our team attentive and that we were able to capture exactly what you were looking for in the photo. Knowing that your grandpa will be happy with the outcome brings us immense joy. If there's anything else we can do for you in the future, please don't hesitate to reach out. We appreciate your trust in us.
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