Melaninful Omdömen 131

They were very nice and professional about a spelling error I made by accident. They were constantly keeping in touch with me while the corrections were being made. I felt very much appreciated throughout the whole process.

Rapid response to my mistake during the order process. Very emphatic and reasonable. Excellent customer service I cannot wait to receive order… look forward to doing more business with this company!

The product AND customer is phenomenal!! I was slightly disappointed simply because I didn’t pay attention to the sizing chart which resulted in me receiving a product that was too big. (PAY ATTENTION TO THE POLICY & SIZING CHART) However, I can confidently state that this company is in the business of gaining AND retaining customers. Tashard with customer service responded promptly to email correspondences and we were able to resolve the situation under favorable terms. I will most definitely be purchasing again and will pay attention to the sizing chart going forward.

To Whom this may concern,

I experienced true empathy and professionalism from Melaninful. The Customer Support Rep, Tashard was exceptional and professional. He understood my issue and was very willing to resolve my purchase.

I am giving him and the company a 10.

Thanks, Tashard, and Thanks Melaninful!

Blessings,
Dana Stevenson

This was a gift for my son, and because I loved the Tee so much and immediately, I neglected to check out the size chart. When I received the Tee I loved it but learned it was much larger than expected. So....make sure you refer to the size chart, they do run large, but the Tee is BEAUTIFUL and I'm confident my son will wear it proudly! Thank you Melaninful!!

My first set of orders was right around covid, and I was very surprised with the quality and durability of the hoodies. The delivery of order came in a timely fashion.
Every time I wear either of the outfits people compliment and stare ( in a good way ;-) )
I just ordered another couple of hoodies and to my surprise they were having a BOGO

Customer Service is unbelievably good! Email after email correspondence. Tashard is a great employee! Helped with my customized sweetheart ❤️. And a 2 for 1 deal. Can't beat this online Shop. Proud to support a black owned and empowered small business. That's America 🇺🇸. Being Caucasian won't stop me from buying from the best! Be blessed everyone 🙌! Keep spending with this store. It's truly worth it!

the customer service. this company believes in making the client experience top notch

Melaninful is owned by a company called

Hangzhou Miku Electronic Commerce Co., Ltd.

In china…..JUST STATING A FACT

Well I just want to say is this is the first company online that cater to blk knowledge blk roots blk excellence n the most amazing customer service ever not one complaint n always keep u up on when ur product is being made n shipping it's like reading a fairy tale story so fun to read n they make u even more excited when how well they communicate with u by keeping u n the loop keep up the fantastic progress amazing product.

This company won me over as a permanent customer and I will be ordering from them again really soon. I made the mistake of not paying attention to their size chart and ordered a size large because that's what i typically wear in shirt sizes. When the sweat shirt arrived it was a little too big for my liking. The large was great in quality and I loved the shirt so much in person I ordered it again, this time in medium. I still contacted the company to let them know about the size, guessing they would offer a discount the next time I ordered. To my surprise they emailed me back and offered to replace the shirt with the proper size even though that wasn't their policy! I emailed letting them know I had already bought the shirt again in the proper size and within minutes I was notified my new order would be refunded but still sent out. A few minutes after that, I was notified that my refund had been processed. I really appreciate great customer service. I'm going back on the site to see what I'm going to order next!

When i order my hoodie “ All my Hero’s have FBI Files” a small size came by accident i immediately contacted customer service. Less than 24 hours I was contact by a live person. I explained what happened. I was told to keep the small and a 2 xl would be shipped out in a couple to days. I received my hoodie, the colors are beautiful. The images was clear. The material was soft. I love my hoodie. I wore it in the February 29th. The last day of black history month. I can’t wait to order again.

From the wide variety and right pricing this site makes BLACK PRIDE a daily practice. Tashard and Zari and chocolate cake done right. They responded quickly and corrected any problem or silly questions that cross my mind. I LOVE them. They are clothing gods. Must have all day long. The love is real. Must have when you respect the black struggle.

Melaninful.com is a Vietnamese Chinese Owned company using a fake california number and adress.

You can look up the trademark on uspto. That's what I did! It said Vietnamese.

A picture of the trademark is on Pinterest. copy and past this in the Pinterest search bar "Melaninful.com a Vietnamese Chinese Owner company"

This is Highly disappointing being they sell all African and African America Pride Clothing and posing as Black Owned!!

This was the perfect gift for my dad. Also, the customer service was excellent.

Addendum to previous review. I just received a full refund. Thank you.

Very Disappointed with their customer service. I waited a long time for this order only for it to be returned as undeliverable. This is the merchants fault. I want all of my money back!

I've purchased a number of items from Melaninful, great quality merchandise.

I love their attention to their customers. I love their products and customer service I would rate a 15 on a scale of 1 to 10!