I was able to track delivery this time and delay until I was able to accept it. Much better than my last experience. Slight disappointment that some items had sold out but a substitute was agreed and... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Fair prices, good range ,packaged well, though disappointed that within a few days of placing my order , i received email saying a few of my items were no longer available
Företaget har svarat
Delivery took about 4 day but worth the wait every thing arrived Driver brought the box in for me 5 stars thankyou will order again 😀 even got the bacon bites cheaper than any where else 😀 xx
Företaget har svarat
I've ordered from megaretailer and I wasn't disappointed,the product aare fantastic,great selection and the prices are even better.I also buy unknown brands from megaretailer.The delivery takes a bit... Se mer
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Företagsinformation
Skrivet av företaget
MegaRetailer, for all your online nationwide, soft drinks, beers wines and spirits, confectionery, crisps and snacks, groceries, toiletries, household goods, pet care products and so much more… From crisps to chocolate, beer to biscuits, cleaning products to cat food, you’ll want for nothing at MegaRetailer. Forget the supermarket and other online retailers; we’ve made it our mission to get you your favourite brands at the best prices; that’s our promise. At MegaRetailer we take the stress out of shopping with our home delivery service. We deliver direct to your door throughout the UK, with fully recyclable packaging, all for just £4.99. For top top-class service and top-rated products at the best prices, why not give us a try.
Kontaktuppgifter
Storbritannien
- 0800 012 9098
- megaretailer.com
4,6
Utmärkt
2 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från Megaretailer
Hi, thank you for your wonderful review. We’re really pleased to hear your order was completed quickly and that you were happy with the service. If you ever need to get in touch, please feel free to email us at orders@megaretailer.com or call 0800 012 9098.
I am a first time customer of…
I am a first time customer of Megaretailer and I was so impressed with everything on my recent order: the packing was second to none, the delivery on time, the prices were unbeatable anywhere, the deals were not to be missed and the customer service was outstanding. I have just become a regular customer, don't hesitate to become one as well. Thank you Megaretailer.
18 maj 2026
Omdöme utan inbjudan
Svar från Megaretailer
Hi, thank you for your wonderful review. We truly appreciate your kind words about our packing, delivery, prices, deals and customer service. It means a lot to hear you’ve chosen to become a regular customer. If you ever need to get in touch, please feel free to email us at orders@megaretailer.com..
Don't Bother
The first time I ordered from here, for collection, it took nearly a week to receive the ready to collect email. I gave them the benefit of the doubt as things can happen. The second time I ordered, for collection again, I waited a full 7 days with no communication from Mega or a ready to collect email. Today I receive an email as they are refunding the order. No reasons why just the refund notification. I will not be ordering online from them ever again. Even delivery is extortionate pricing. Instore you can get some good items but their online ordering system leaves alot to be desired. I really wouldn't bother.
18 maj 2026
Svar från Megaretailer
Hi, we’re really sorry to hear about your experience and the lack of communication.
Unfortunately, the reason for the refund was that the item went out of stock while we were processing your order, and we weren’t able to fulfil it in time. We fully understand how frustrating the delay and lack of updates must have been, and we sincerely apologise for this.
Your feedback on our collection service and communication has been noted, and we’ll use it to improve going forward. If you’d like to discuss this further, please don’t hesitate to contact us at orders@megaretailer.com.
𝗠𝗲𝗴𝗮𝗿𝗲𝘁𝗮𝗶𝗹𝗲𝗿 𝗘𝗻𝗴𝗹𝗮𝗻𝗱🏴
Excellent service from megaretailer. The website was easy to navigate, prices were great and the ordering process was quick and simple. Delivery was fast and everything arrived exactly as expected.
25 juni 2025
Svar från Megaretailer
Hi, thank you for your wonderful review. We’re really pleased to hear you’re happy with our website, fast delivery and prices. We always aim to deliver the best service possible. If you ever need to get in touch, please feel free to email us at orders@megaretailer.com or call 0800 012 9098.
Mega Retailer was able to supply items…
Mega Retailer was able to supply items that were completely unavailable in my local area. The right items at a good price. The delivery was very reasonable, too, though I wish I lived nearer to Rochdale!
5 maj 2026
Svar från Megaretailer
Hi, thank you for your great review. We’re really pleased we were able to supply the items you couldn’t find locally and get them delivered to you at a fair price. It’s great to hear the delivery met your expectations too. If you ever need to get in touch, please feel free to email us at orders@megaretailer.com or call 0800 012 9098. Thanks again for choosing MegaRetailer.
Always fast delivery
Always fast delivery, and also had a small problem with one delivery but they sorted it out very quickly. Great company
5 maj 2026
Svar från Megaretailer
Hi, thank you for your great review. We’re really pleased to hear you’re happy with our fast delivery, and we’re glad we were able to resolve the issue quickly for you. We always aim to deliver the best service possible. If you ever need to get in touch, please feel free to email us at orders@megaretailer.com or call 0800 012 9098.
Svar från Megaretailer
Hi, thank you for your great review. We’re glad you found ordering easy and that everything arrived perfectly packed 🌟 If you ever need to get in touch, please feel free to email us at orders@megaretailer.com or call 0800 012 9098.
Svar från Megaretailer
Hi, thank you for your great review. We’re glad everything arrived well packaged and on time, and that you enjoyed the freebies, it's part of our promotion to include a little extra with every order! Thanks again for choosing MegaRetailer.
Good price fast delivery
10 april 2026
Svar från Megaretailer
Hi, thank you for your great review. We’re pleased to hear that you found our prices reasonable, and the delivery was quick. We really appreciate your support.
Extremely disappointed
Extremely disappointed. Supplied expired goods and then refused a return by citing a 14-day policy that ignores the Consumer Rights Act 2015 30-day right to reject. Avoid this seller if you value your consumer rights.
Reply to Mega retailer : This PR nonsense might work on the paid reviews you get, but anyone taking a close look at your genuine one- and two-star feedback can see exactly how you operate. Stop using DPD and your terms and conditions as a shield to avoid taking genuine accountability for your poor service.
It is basic business sense that retaining a customer is vastly cheaper than acquiring a new one. Thanks to your stubborn refusal to resolve this properly, you haven't just lost one customer today, you have just lost four: Shariful Alam Ullah, the staff at Pride of Sylhet, John Malone, and David Dansbury.
You guys need to take a long, hard look at your customer service practices and start treating people with actual respect instead of reading off a corporate script.
23 april 2026
Omdöme utan inbjudan
Svar från Megaretailer
Hi, we’re sorry to hear that you feel disappointed. We would like to clarify a few important points for transparency.
We fully respect and comply with consumer rights and legislation. Once we received your message raising concerns about the best‑before date of the item, we responded promptly.
The product was past its best‑before date, and this information was clearly advertised on our website at the time of purchase. Purchasing such items is entirely optional, allowing customers to make an informed choice before placing an order.
We understand that the customer may not have noticed this information at the time of purchase. For this reason, we offered a return on two separate occasions during our email conversation. Unfortunately, those return options were not taken up at the time. By the time a return was requested, the 14‑day period allowed under our Terms & Conditions and the Consumer Contracts Regulations 2013 had already passed.
As previously explained, the item supplied matched the product description and was sold at a discounted price reflecting its best‑before status.
We always aim to resolve concerns fairly and remain open to constructive communication. If the customer wishes to discuss this further, we encourage them to contact us directly so we can review the matter again.
Thank you for taking the time to leave your feedback.
Svar från Megaretailer
Hi, thank you for your great review. We’re pleased to hear that you were happy with our communication, product range, and fast delivery. We really appreciate your feedback.
Efficient
Simple to place order. Price was reasonable & delivery was quick.
Will definitely buy from them again
27 april 2026
Svar från Megaretailer
Hi, thank you for your great review. We’re pleased to hear that you found ordering simple, our prices reasonable, and delivery quick. We really appreciate your support and look forward to welcoming you back again very soon.
Everything i ordered arrived intact and…
Everything i ordered arrived intact and with good speed and it saved me from having to carry heavy items from the shops.
If you get the chance give it a go.
27 april 2026
Svar från Megaretailer
Hi, thank you for your lovely review. We’re really pleased to hear that everything arrived safely, quickly, and helped save you the hassle of carrying heavy items. We really appreciate the recommendation and hope to welcome you back again soon.
Excellent range of products at very…
Excellent range of products at very competitive prices
23 april 2026
Svar från Megaretailer
Hi, thank you for your great feedback. We’re glad you found our product range excellent and our prices competitive. We really appreciate you taking the time to leave a review.
Svar från Megaretailer
Hi, thank you for your great review! We’re pleased to hear you were happy with our prices, fast delivery, and packaging. We hope to shop with you again soon.
From ordering to receiving my order…
From ordering to receiving my order was excellent service. Will definitely order again.
14 april 2026
Svar från Megaretailer
Hi, thank you for your review! We’re delighted to hear that you received excellent service. We look forward to your next order. If you have any questions, please don’t hesitate to contact us.
Branded cleaning products half price
Got a lot of cleaning products half price but, check bulk orders carefully as I had 3 air fresheners missing. They also have introductory prices on some products so, the price increase later on.
17 april 2026
Svar från Megaretailer
Hi, thank you for your review and for taking the time to share your feedback. We’re pleased to hear that you were happy with the great deals on our cleaning products. This is the first contact we’ve received regarding the missing air fresheners. We always encourage customers to let us know as soon as possible if there are any issues with an order, so we can look into them promptly and resolve them where we can. We continually strive to deliver exceptional service and really appreciate your comments, which help us improve. Please don’t hesitate to reach out straight away if you ever have any questions or concerns in the future.
Found the website whilst looking for a…
Found the website whilst looking for a product on Google. Excellent range of products ( spirits in this instance ) and very competitive prices. Communication very good and will happily use again very soon.
20 april 2026
Svar från Megaretailer
Hello, thank you for your great review! We’re pleased to hear that you found our range and prices competitive, and that you were happy with our service and communication. We look forward to welcoming you back again very soon.
Very happy with megaretailer,super…
Very happy with megaretailer,super quick delivery.
24 april 2026
Omdöme utan inbjudan
Svar från Megaretailer
Hello, thank you for your fantastic review. We’re thrilled to know that our delivery service met your expectations. If you have any questions, please don’t hesitate to contact us.
Nearly two weeks since I ordered,resolved
Nearly two weeks since I ordered, no sign of it and nothing from ‘mega retailer’ Happy to say, company reached out to me after finding out courier had lost the shipment and resent on a next day delivery, thanks
9 april 2026
Svar från Megaretailer
Hi, thank you for contacting us regarding this issue and for updating your review. We’re sorry for the initial delay with your order and appreciate you bringing it to our attention. We always aim to deliver the best possible service, and once we became aware of the courier issue, we took action promptly by resending your order via express delivery. Thank you for your understanding and patience. Please don’t hesitate to contact us if you need any further assistance.
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