Logotyp för Mega Fancy Dress
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Mega Fancy Dress Omdömen 

6 898
•
TrustScore 4.5 av 5

4,3

Maskeradkläder
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Can't recommend Mega Fancy Dress highly enough! Ordered two days before christmas eve at nearly 4pm,in a last minute panic-arrived next day! Fantastic range of costumes and excellent value for money t... Se mer

Betygsatt 5 av 5 stjärnor

Excellent customer service here! Order was taken by Netashe who was very helpful in filling our large order of 40 costumes. When a few of the costumes didn't arrive with the package they were eager t... Se mer

Betygsatt 5 av 5 stjärnor

Excellent customer service! Quick delivery, very good quality and price! Very pleased with my purchase. I brought pirate princess costume dress for my 7 year old daughter for world book day, she fi... Se mer

Betygsatt 1 av 5 stjärnor

Paid for next day delivery so stayed in all day Saturday 7th October did not arrive telephoned on Monday left a message no one called back and have sent two emails no reply. Costumes arrived followin... Se mer

Företaget har svarat

Företagsinformation

  1. Maskeradkläder
  2. Butik för modeaccessoarer
  3. Partybutik

Skrivet av företaget

Mega Fancy Dress is one of the UK's top 5 fancy dress website. We have thousands of fancy dress products to choose from, which are guaranteed to really capture your imagination. Our huge product range will ensure that we can provide you with the costume for any fancy dress party, and if you haven't decided on a theme yet, but are looking for suggestions, we have thousands of ideas. Mega Fancy Dress have an excellent relationship with all their suppliers meaning we can provide top quality fancy dress costumes at the best prices. We also have a guaranteed next day delivery service, so you can have the costume you like, when you like.

Kontaktuppgifter

4,3

Utmärkt

TrustScore 4.5 av 5

7 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,3

Alla omdömen

(6 898)

11 omdömen under de senaste 12 månaderna

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Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer
Betygsatt 1 av 5 stjärnor

I ordered a costume for Halloween for my daughter

I ordered a costume for Halloween for my daughter, it arrived but was huge, I returned it at via Royal Mail tracked at my own cost for and exchange. I Emailed to see if the exchange had been posted and was informed the original hadn’t been received, when I checked the tracking it had been received 2 days before. I was told via email as I had provided proof of postage the replacement would be sent out straight away. 5 days passed the Halloween party came and went and still no costume. I emailed asking for a refund, I was given a part refund! So I’m almost £9 out of pocket and the costume was never sent!!!
I will never order from here again

1 november 2018
Omdöme utan inbjudan
Logotyp för Mega Fancy Dress

Svar från Mega Fancy Dress

Hi,
Your item was refunded on the 29th of October as it was received, we have since refunded the postage to you as a goodwill gesture. We always recommend if you need your costume in a rush to reorder and send the other costume back for a refund. The size you asked for was sent out the day we received proof of postage however it was sent untracked so we cannot confirm its whereabouts.
Kind regards
MegafancyDress

Betygsatt 5 av 5 stjärnor

Bewitching....

I wore the Deluxe Midnight Witch Costume and Veronica Wig for an event held this evening at a Nursing Home. I didn't want to be 'too scary' and the outfit was just perfect and was commented on and liked by everyone. The fit of the costume was good and felt very comfortable to wear. Mega Fancy Dress provided fast and prompt delivery of my order and I wouldn't hesitate to recommend them to anyone and would definitely use again.

31 oktober 2018
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Positive feedback

Really helpful staff member contacted me when I could not be sent out the original order. Listened to my request and sent out as close to this an item that was perfect.
Really helpful service, as called as well as text messaged me to advise of the lack of stock chosen being available.

31 oktober 2018
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Super

Slight problem with delivery but the staff were excellent and sorted it straight away. Excellent service.

31 oktober 2018
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Excellent

I ordered a witches cape as I was attending a Halloween party. The cape was delivered to me earlier than expected and the cape was of good quality.

Very happy.

30 oktober 2018
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

I purchased the deluxe king arthur…

I purchased the deluxe king arthur costume of which the crown was missing I contacted mega fancy dress by email they replied more or less right away where they contacted their suppliers and I received the crown within a couple of days I cannot fault service as they were swift to chase this up for me :)

30 oktober 2018
Omdöme utan inbjudan
Betygsatt 2 av 5 stjärnor

Order Halloween costume for my…

Order Halloween costume for my granddaughter hasn't turned up to this day sent email two weeks ago they have just email me about a review.Call the office the lady sad I have to chase the royal
Mail up to see where it is surely that's there job not mine very poor service.

30 oktober 2018
Omdöme utan inbjudan
Logotyp för Mega Fancy Dress

Svar från Mega Fancy Dress

Hi,
Your tracking shows delivered on the 10/10. If the tracking is showing as delivered we ask customers to call royal mail as they may be able to let you know if the package was left with a neighbour or safe space.
Kind regards
MegaFancyDress

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