Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

Déjà : Colis qui sent l’arnaque quand on le reçois 4 semaines après. Les produits sont bas de gamme, ultra basic non cyglé. Aucune marque, rien aucune indication ni livret certification prouvant... Se mer

Betygsatt 5 av 5 stjärnor

Absolutely love this pillow case and I’m SO glad I bought it. It has made a huge difference to my hair and I’m not waking up with silky hair and not dry, tangled locks. It’s also made a huge differenc... Se mer

Företaget har svarat

Betygsatt 1 av 5 stjärnor

The sheets pilled SO SO BADLY within 2 uses (the second wash), despite our machine having a special gentle function and using Silvi's own washing strips. Thankfully they were refunded but now the pill... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

The service was very prompt and the packaging supreme. Regular emails updating postage and free postage. This company offers a superb product. Highest quality materials with a luxury feel. Si... Se mer

Företaget har svarat

Företagsinformation

  1. Hälsa- och skönhetsbutik

Skrivet av företaget

Transform your skin, hair and sleep with The Skin Sidekick. Made with silver, our satin and silk pillowcases are designed bacterial-free for healthier skin. Our pillowcases can have 1000x more bacteria than your toilet seat, shown to clog pores and trigger breakouts. Like an invisible forcefield, Argie's silver stops 99.7% of the nasties before they affect your skin.


Kontaktuppgifter

3,0

Medel

TrustScore 3 av 5

291 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

3,0

Alla omdömen

(291)

0 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

amazing

arrived on time, super soft material. really happy to support an aussie business and happy with the quality of both the sheets and pillow case. have already recommended these products to so many people !!!

8 maj 2023
Logotyp för Argie

Svar från Argie

Thank you so much for your purchase and for sharing this, Maddi!

Betygsatt 1 av 5 stjärnor

Extremely poor online ordering…

Extremely poor online ordering experience. After suffering for several years with cystic acne, I excitedly ordered 2 of the charcoal silvi pillowcases. Paid and then had a confirmation email. 24 hours later, I received an email from Silvi’s ‘customer happiness’ representative saying that they had sold out of the charcoal covers and didn’t know when they’d be back in stock, so offered me a choice to exchange for a different colour or have a full refund. I really needed the product, so I opted for a different colour that they apparently did have in stock.

A week passed and I hadn’t received any updates on my order, so I chased it up again, only to then be informed that all of their products had apparently been oversold and they didn’t have any in stock. No subsequent emails have even been responded to. This company clearly cares more about money than customers.

21 maj 2023
Omdöme utan inbjudan
Logotyp för Argie

Svar från Argie

Thanks for your feedback, Emma. Regarding your concern, we're sorry to hear this. Please email us at hi@mysilvi.com along with your concern and order details so we can assist you further. :)

Betygsatt 5 av 5 stjärnor

Fast delivery & and great product

Fast delivery, beautiful, good quality product 👌🏻✨😍 I love sleeping with my Silvi! I have already hand washed with special soap for silk and is easy and it dries fast so I do not miss a night with it 🌙

1 maj 2023
Logotyp för Argie

Svar från Argie

Thanks for your review, Maria. Glad to hear that you're happy with your purchase! :)

Betygsatt 1 av 5 stjärnor

No stock control

Very, very annoyed. Placed ordered over a week ago. Upon querying today where it is, they have told me they have no stock, don't know when any more will be in and cancelled the order.

Did they not know when I ordered that there was no stock, or could they not have had the decency to contact me to say they could not process the order? They waited until I contacted them. Abysmal customer service.

Very disappointed.

Update - they have asked me to contact them with my concern. I already did that before posting my original review to be told by someone from their "Customer Happiness Team" that "Our items move fast and we cannot control their movement at the warehouse".

So basically, zero stock control. In fairness they have refunded my money, but my point stands - they should have contacted me. How much money do they have from customers who have not contacted them about a missing order?

19 maj 2023
Omdöme utan inbjudan
Logotyp för Argie

Svar från Argie

Thanks for your review, Lynne. Regarding your concern, we're sorry to hear this. Please email us at hi@mysilvi.com along with your concern and order details so we can assist you further. :)

Betygsatt 4 av 5 stjärnor

Product is great

Product is great, but rather expensive when usually you want 2 x slips. Bought for as a gift for granddaughter. Loves the colour and feel.

14 maj 2023
Logotyp för Argie

Svar från Argie

Thank you so much for the LOVE, Julie!

Betygsatt 2 av 5 stjärnor

Seemed great but they pill within less than a month

At first I loved my sheets and duvet cover. They were soft, silky, and lovely to sleep in. I sleep warm and they kept me cool and felt clean and airy.
However; I've had them for less than a month and the material has already begun to pill. This makes them feel scratchy and fragile. For the price of these sets, they should be better quality and have better durability. I've washed them in natural, neutral detergents without softner. Hang dry only. This is not a care issue but purely a product defect.

25 april 2023
Logotyp för Argie

Svar från Argie

Thanks for your review, Alix. Regarding your concern, we're sorry to hear this. Please email us at hi@mysilvi.com along with your concern and order details so we can assist you further. :)

Betygsatt 1 av 5 stjärnor
Logotyp för Argie

Svar från Argie

Thanks for your review. Regarding your concern, we're sorry to hear this. Please email us at hi@mysilvi.com along with your concern and order details so we can assist you further. :)

Betygsatt 1 av 5 stjärnor

Not worth the money.

Not worth the money.
- Took a while to arrive in Canada.
- Competitors have better prices for even higher quality silk.
- The zipper is fragile and about ready to come off.
- The comforter cover that I ordered arrived discoloured and smelling funky. The buttons on the sheet as well are cumbersome and could fall off at any moment - very cheap quality and poor design.
Overall, I wouldn't really recommend this to anyone.

24 april 2023
Logotyp för Argie

Svar från Argie

Thanks for your review, Mike. Regarding your concern, we're sorry to hear this. Please email us at hi@mysilvi.com along with your concern and order details so we can assist you further. :)

Betygsatt 1 av 5 stjärnor

I have not received my purchase

I have not received my purchase, nor updates about the delivery progress. It has been almost a month since I payed.

19 april 2023
Logotyp för Argie

Svar från Argie

Thanks for your review, Susana. Regarding your concern, we're sorry to hear this. Please email us at hi@mysilvi.com along with your concern and order details so we can assist you further. :)

Betygsatt 1 av 5 stjärnor
Logotyp för Argie

Svar från Argie

Thank you for your feedback, Lea. We're sorry to hear about your experience. If you still haven't, please reach out to us at hi@mysilvi.com about your concern along with your order number so we can assist you further with this. Thanks.

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

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Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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