Medproper Health Tourism Omdömen 179

TrustScore 4.5 av 5

4,5

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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Me operé con la doctora Nubanu tapan Y es una genio demasiado buena. Amable, atenta y muy cariñosa, totalmente recomendada, el hospital se llama. BHT clinic

Betygsatt 5 av 5 stjärnor

I did my bariatric surgery with them and they were all the time with me. They were translating and answering all my questions. Very helpful and respectful.

Betygsatt 5 av 5 stjärnor

În primul rand comportamentul serviabil al angajaților din clinica dvs Apoi felul cum am fost tratata.In clina dvs m am simțit minunat Medicul , asistentele, translatorul au fost de nota 10.Nu am avut... Se mer

Betygsatt 5 av 5 stjärnor

Buna ziua,numele meu este Adrian,sunt din Romania,acum 2 ani am apelat la serviciile clinici dumneavoastra pentru interventia de gastric sleeve si va sunt foarte recunoscator intregii echipe de profes... Se mer

Företaget har svarat

Företagsinformation

  1. Hälsokonsult

Skrivet av företaget

As MEDPROPER HEALTH TOURISM, we are an Istanbul based medical tourism company that helped over 10 thousand people in 10 years. We are proud to say that we are the largest company with the widest range of partner hospitals in Turkey and we have an astonishing expertise in international health tourism. In addition to our Headquarters located in Istanbul, we also have international offices in France, Spain, the UK, Albania, Moldova, Kyrgyzstan and Mongolia with more openings soon.


Kontaktuppgifter

4,5

Utmärkt

TrustScore 4.5 av 5

179 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 55 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

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Betygsatt 1 av 5 stjärnor

They are a fraud and don’t give you…

They are a fraud and don’t give you commission for referrals.Dont trust them at all
Abdul is rude

17 februari 2025
Omdöme utan inbjudan
Logotyp för Medproper Health Tourism

Svar från Medproper Health Tourism

We’re sorry to hear about your concerns.
Our referral program operates according to clearly defined terms, and payments are made when the required conditions are fulfilled. We always aim to communicate respectfully and professionally with everyone we work with.

Please contact us directly so we can review your situation and assist you accordingly.

Betygsatt 5 av 5 stjärnor

We are really happy with everything

We are really happy with everything
It is a grateful team and really careful

12 februari 2026
Omdöme utan inbjudan
Logotyp för Medproper Health Tourism

Svar från Medproper Health Tourism

Thank you very much for your kind feedback.
We’re happy to hear that you were satisfied with the care and the team.
We truly appreciate your support and wish you all the best.

Betygsatt 5 av 5 stjärnor

Amazing experience

Amazing experience. Gastric Sleeve surgery, for my friend, was a total success. 2 days after surgery she got discharged and feeling amazing. Dr Umut Firat, what an amazing person, an extraordinary doctor, very positive energy and superb care for the patients. Highly recommend this clinic for any medical issues.

11 februari 2026
Omdöme utan inbjudan
Logotyp för Medproper Health Tourism

Svar från Medproper Health Tourism

Thank you very much for your kind words and recommendation.
We’re delighted to hear that the surgery was successful and that your friend is feeling well.
We truly appreciate your feedback and wish her a healthy and smooth recovery.

Betygsatt 5 av 5 stjärnor

Awesome experience

The whole process was great from the time I arrived in Istanbul.
Gayle made sure that I was well informed about what to expect straight from the time I left NZ to the time I left the hospital. Gayle was also my personal support person during my entire trip and really supported me with everything I needed.

Transfer from the airport to the hotel was amazing, spacious and we didnt have to wait long.
The hotel is amazing, clean, modern, comfortable, like a home away from home.
The hospital is also modern, clean, spacious and catered to my needs before and after surgery.
I had a translator named Georgie who supported me through all the pre-op checks and helped me settle into the hospital room. Georgie even made sure that I had an english speaking nurses as much as possible.

I was pretty lucky to have a few english speaking nurses during my stay which made it easier to communicate and understand.

Upon leaving the hospital I was able to speak with a dietician and also had a translator who made sure to explain my medical care post op.

9 februari 2026
Omdöme utan inbjudan
Logotyp för Medproper Health Tourism

Svar från Medproper Health Tourism

Thank you very much for sharing your wonderful experience with us.
We’re delighted to hear that you felt well supported throughout your journey and that our team was able to assist you from the moment you arrived in Istanbul until the end of your stay.

It’s great to know that the transfers, hotel, hospital facilities, and the support from the team helped make your experience comfortable and reassuring.

We truly appreciate your kind feedback and wish you continued health and a smooth recovery.

Betygsatt 5 av 5 stjärnor

Recomand cu încredere această clinică

Recomand cu încredere această clinică! Doctorii cat și asistenții sunt foarte buni și atenți cu pacienții! Îi mulțumesc doctorului Umut Firat Turan. Nu veți regreta pasul făcut🙏🏻

12 januari 2026
Omdöme utan inbjudan
Logotyp för Medproper Health Tourism

Svar från Medproper Health Tourism

Vă mulțumim din suflet pentru recomandare și pentru cuvintele frumoase.
Ne bucurăm să aflăm că ați fost mulțumit de îngrijirea oferită și de atenția echipei medicale.
Vă dorim multă sănătate și vă mulțumim pentru încrederea acordată.

Betygsatt 1 av 5 stjärnor

My rhinoplasty Bad experience.

My rhinoplasty Bad experience.
I used the retainer, but the difference in the nostrils shape, Form, highness starts also from the tip measures.
One nostril is round, the other one is oval.
Iam disappointed from my decision, i should have look for a well experienced surgeon. Dr Ibrahim yagci was not eell experienced.
Too much surgeons, too much. We as patients are responsible to choose the qualified.
Plus the service of this unexperienced Atabay from medproper! Shame!

12 oktober 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Very good clinic the people from deer…

Very good clinic the people from deer is very friendly and good staff. I’m very satisfied about my experience with them I lost about 40 kilos in 1 year. Thank you for your service and will recommend you to all people.

4 november 2025
Omdöme utan inbjudan
Logotyp för Medproper Health Tourism

Svar från Medproper Health Tourism

We’re happy to hear you’re satisfied and congratulations on your amazing progress.
Wishing you all the best.

Betygsatt 1 av 5 stjärnor

Lo barato sale caro


Hace 3 meses mi marido y yo decidimos hacernos tratamientos esteticos en Turquia, el transplante capilar y yo lipo abdominoplastia con lifting de brazos.
Amablemente se contacto una asesora en español, cuadramoa bien la cantidad de dias , hospital y cirujanos, me dijo que estaria conmigo durante todo el proceso y que no me preocupara que al llegar tendria mi traductora de español que estaría conmigo en todo momento.
Llegamos con mucha ilusión porque ahorramos euro por euro para cumplir nuestro sueño. La llegada bien, el chófer nos paso a buscar y nos dejo en el hotel acordado.
La mañana siguiente el coche nos deja en un hospital distinto, yo antes de llegar a turquia acorde que me operarian en medistambul con un doctor llamado Ali.
Pues no, nos botaron en un hospital distinto, nos atiendeel coordinador que no hablaba español, nos traducia con google translate, y nos informa que ademas de cambiarme de hospital , tambien me cambiaron de cirujano, ahora seria una cirujana. Estando ahi, habiendo ya gastado dinero en el pasaje para ambos, decidi continuar porque el hospital parecia serio.
Hice la consulta me dijeron que no necesitaba abdominoplastia, que con liposuccion era suficiente y al escuchar a la profesional que ademas me bajarian el precio, confie el ellos yyy efectivamente me hicieron la lipovaser sola, yo sentia que algo no estaba bien, me dijeron que tenia que esperar que pasara el posoperatorio para ver los resultados... pues miren que resultados los brazos que las cicatrices se ven horrorizas, el vientre con toda la piel colgando, mi marido con su transplante no tuvo buen resultado.
NADIE SE HACE CARGO!!!
Llamo mando mensajes a mi asesora, nadie coje los llamados, ni responden los mensajes.
Lo barato sale caro, me han arruinado el cuerpo

6 oktober 2025
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

⭐⭐⭐⭐☆ (4/5)

⭐⭐⭐⭐☆ (4/5)
I had my gastric sleeve surgery through MedProper Health Tourism, and my experience was mixed, depending on which management team was involved.
Hospital & Medical Team – ⭐⭐⭐⭐⭐ (Excellent)
The hospital team, managed by Batu, was professional, organized, and had a very clear vision.
The hospital itself was clean and well maintained, and the medical staff were friendly and reassuring.
A special thank you to Dr. Umut Fırat Turan, who was extremely kind, professional, and made me feel very comfortable before and after the surgery. His approach really helped reduce anxiety, and I felt safe in his hands.
The only downside on the medical side was the operation room atmosphere. Everything felt rushed, with people moving quickly, which can be a bit scary right before surgery. Aside from that, the medical care was excellent.
Transfer & Accommodation – ⭐☆☆☆☆ (Very Poor)
Unfortunately, the transfer and accommodation management was extremely disappointing.
Airport pickup car was dirty
Accommodation was very dirty
Bed had a bad smell
Overall hygiene was unacceptable and should be avoided
Because of this, I decided to move out and stay in my own accommodation, which was a much better decision.
Final Verdict
I would definitely recommend MedProper Health Tourism to friends and family ONLY if:
They are managed by the same hospital team
They choose their own accommodation or a different, clean hotel
The medical side was excellent, but the accommodation and transfer service seriously need improvement.

28 november 2025
Omdöme utan inbjudan
Logotyp för Medproper Health Tourism

Svar från Medproper Health Tourism

Thank you for your detailed feedback.
We’re very glad to hear that you were satisfied with the hospital and medical care, and we appreciate your kind words about the medical team.

We’re truly sorry for the issues you experienced with transfers and accommodation. Your comments have been noted and will help us improve these services.
Thank you again for sharing your experience and wishing you continued good health.

Betygsatt 5 av 5 stjärnor

Experiencia espectacular

Experiencia espectacular, Dr Ibrahim Yagci muy profesional y su equipo también.
Traductora Olga siempre fantástica, de 10

9 januari 2026
Omdöme utan inbjudan
Logotyp för Medproper Health Tourism

Svar från Medproper Health Tourism

Muchas gracias por compartir su experiencia tan positiva.
Nos alegra saber que quedó satisfecho con el proceso y la profesionalidad del equipo.
También agradecemos especialmente sus palabras sobre Olga; nos encanta saber que se sintió bien acompañado.
¡Le deseamos lo mejor y gracias por confiar en nosotros!

Betygsatt 4 av 5 stjärnor

Hair transplant

I cannot fault the hospital staff and the translator. The general experience was good. Unfortunately, the start of the experience less so as there was a breakdown of guidance/communication when arriving at the hospital. Had this not have been the case it would have been 5 stars. Our translator Olga was fantastic, made the experience more positive and felt safe in her hands. Her explanation was fantastic, she was kind, empathetic and knowledgable.

13 januari 2026
Omdöme utan inbjudan
Logotyp för Medproper Health Tourism

Svar från Medproper Health Tourism

Thank you very much for taking the time to share your experience with us.
We’re pleased to hear that you were happy with the hospital staff and that your overall experience was positive.

We apologize for the communication and guidance issue at the beginning of your hospital visit and truly appreciate you pointing this out, as it helps us improve our service.
We’re also very glad to hear that Olga supported you so well and made you feel safe and informed throughout the process.

Thank you again for your valuable feedback, and we wish you all the best.

Betygsatt 5 av 5 stjärnor

From we started talking on the phone…

From we started talking on the phone while I was in the uk 🇬🇧 ,I was satisfied we all the answers to the questions that I asked. When I got there everything went well and they wouldn't do the operation until all my vitals checks were done and they were happy to proceed. Which I was happy about . It's been nine months and I'm very happy with it,I've dropped three dress sizes.I will definitely come back. And would recommend it to anyone.

11 april 2025
Omdöme utan inbjudan
Logotyp för Medproper Health Tourism

Svar från Medproper Health Tourism

Thank you very much for sharing your experience with us.
We’re delighted to hear that you felt well informed from the very first call and that your process, from the initial checks to the surgery itself, went smoothly and safely.

It’s wonderful to know that you’re happy with your results after nine months and that you’ve seen such positive changes. We truly appreciate your recommendation and would be happy to welcome you again anytime. Wishing you continued health and happiness.

Betygsatt 5 av 5 stjärnor

I make a slav e gastric in 27.03.25 and…

I make a slav e gastric in 27.03.25 and i feel very good and my life is changed i recomend Medproper Instambul tanks all team

27 mars 2025
Omdöme utan inbjudan
Logotyp för Medproper Health Tourism

Svar från Medproper Health Tourism

Thank you very much for sharing your experience with us.
We’re happy to hear that you’re feeling so good after your sleeve gastric surgery and that it has positively changed your life.
Thank you for your recommendation and kind words—we wish you continued health and happiness.

Betygsatt 5 av 5 stjärnor

My change

I have lose 70 kg in 7 month s that s like a dream became reality
I make the surgery on 3 september 2024

6 januari 2025
Omdöme utan inbjudan
Logotyp för Medproper Health Tourism

Svar från Medproper Health Tourism

Thank you for sharing your amazing results with us.
Losing 70 kg in just 7 months is a truly incredible achievement, and we’re very happy to hear that your journey feels like a dream come true.
We wish you continued health and happiness and are glad to have been part of your transformation.

Betygsatt 1 av 5 stjärnor

Realidad de Medproper

RECOMIENDO LA CLINICA - BHT CLINIC fue correcta y el equipo médico realizó un fantástico trabajo en especial mi cirujano El Dr. UMUT FIRAT TURAN, se preocupo porque yo entendiera sus indicaciones. Excelente ser humano…
Sin embargo, mi experiencia con la empresa MEDPROPER fue muy decepcionante. No hubo acompañamiento real (como Aidyn me informo antes de viajar). Aquí lo único importante para ellos fue recibir el dinero de la cirugía y los medicamentos (qué tampoco me fue informado, no estaban incluidos en el valor de la cirugía).,, Ahora: la traductora OLGA llego tarde el día que me realice los exámenes y lo peor no sabía ni de que me operaria yo, (desorden y falta de comunicación). No recibí orientación adecuada y detallada del paso a paso ya que este es un cambio de vida y DE ALIMENTACION RESPONSABLE para los pacientes BARIATRICOS por parte de Medproper, no me ha cumplido con lo prometido respecto al seguimiento y ser incluida en grupos de pacientes bariátricos como apoyo. (Como lo hacen otras empresas).
Me sentí atropellada y sola en un proceso que requiere GUÍA y APOYO. Hasta la fecha no se han interesado en mi evolución. “Soy yo la que he tenido que escribir a AIDYN para que aclare dudas relacionadas al proceso de la cirugía”.

**MEDPROPER que es una empresa que SUBCONTRATA Instalaciones de la clínica que NO tiene que ver directamente con BHT. Es importante que futuros pacientes estén informados.

22 november 2025
Omdöme utan inbjudan
Logotyp för Medproper Health Tourism

Svar från Medproper Health Tourism

Gracias por compartir su experiencia de forma tan detallada.
Nos alegra saber que su cirugía y la atención médica en la clínica fueron satisfactorias.

Lamentamos sinceramente que haya sentido falta de acompañamiento y problemas de comunicación durante el proceso. Este no es el nivel de servicio que buscamos ofrecer y tomamos su comentario muy en serio para mejorar nuestros procesos de organización, información y seguimiento.

Para compensar esta situación, nos hemos puesto en contacto con usted a través de nuestro número de soporte. Queremos recordarle que puede comunicarse con nosotros en cualquier momento a través de este canal, donde estaremos encantados de atenderle y brindarle el apoyo necesario. Nuestro objetivo es que ningún paciente se sienta solo durante un proceso tan importante.

Gracias nuevamente por su feedback.

Betygsatt 1 av 5 stjärnor

Gar keine Empfehlung ,eine reinste…

Gar keine Empfehlung ,eine reinste Katastrophe diese Agentur. Sie haben sich bei meiner Ankunft um nichts gekümmert und sie standen überhaupt gar nicht in Kontakt zu mir als ich in Istanbul war für meine Operation!
Man hat kein Vertrauen an die Agentur sie informieren dich auch gar nicht über den Ablauf ich musste alles denen immer hinter her fragen .
Diese Agentur würde ich keinem empfehlen und niemals in Kontakt mit denen kommen.

21 december 2025
Omdöme utan inbjudan
Logotyp för Medproper Health Tourism

Svar från Medproper Health Tourism

Es tut uns leid, dass Sie mit Ihrer Erfahrung unzufrieden waren.
Unser Ziel ist es, unsere Patienten während des gesamten Aufenthalts bestmöglich zu begleiten.
Bitte kontaktieren Sie uns direkt, damit wir den Vorgang prüfen und Sie unterstützen können.

Betygsatt 3 av 5 stjärnor

Gastric surgery sleeve

I came to this hospital from abroad for stomach surgery. The hospital staff and nurses took very good care of me, and I am also very satisfied with my doctor, Muzaffer Öner Önder. My recovery process is going very well; I did not experience any pain or discomfort at all.

However, there are a few issues I was not satisfied with. First of all, there were problems with the organization. Our transfer vehicle for the return trip arrived very late, even though we informed them of our return time several times. I almost missed my flight. Secondly, after the surgery, once I returned to my country, the doctor’s assistant stopped responding to me. I experienced communication problems, and this issue is still ongoing.

Overall, my process went well, but you may be able to find another hospital that will also take good care of you during the post-operative period.

1 november 2025
Omdöme utan inbjudan
Logotyp för Medproper Health Tourism

Svar från Medproper Health Tourism

Thank you for sharing your experience and for your positive feedback regarding the hospital staff and your treatment. We’re pleased to hear that your surgery and recovery went well.

We’re truly sorry for the organizational issues you experienced, especially the delay with your return transfer and the communication difficulties after you returned home. This is not the level of service we aim to provide, and we take your feedback seriously.

Please contact us directly so we can review these matters in detail and support you accordingly.

Betygsatt 5 av 5 stjärnor

En doğru seçim

Hiç bir şekilde ameliyatdan dolayı sorunum olmadı hiç ağırım olmadı aynı şekilde izleri de yok oldu
20 gün oldu suana kadar hiç sorun yaşamadım 11 kg verdim halsizlik de olmadı
Dr.Umut Firat Turan gerçekten en doğru karardı

3 december 2025
Omdöme utan inbjudan
Logotyp för Medproper Health Tourism

Svar från Medproper Health Tourism

Değerli geri bildiriminiz için çok teşekkür ederiz.
Ameliyat sürecinizin sorunsuz geçmesine, ağrı yaşamamanıza ve kısa sürede sağlıklı sonuçlar almanıza çok sevindik.
Süreciniz boyunca yanınızda olmaktan memnuniyet duyduk, sağlıklı ve güzel günler dileriz.

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