Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

I genuinely will never go anywhere else for anything medispa offer. All the staff are friendly, professional and so knowledgeable. There is never any rush to get you out and they manage expectations r... Se mer

Betygsatt 5 av 5 stjärnor

Called Medi-Spa to come out and repair and service our 10-year old Canadian Spa Co. swim spa. Tim and his mate worked tirelessly long into the evening replacing a couple of pumps and giving our spa a... Se mer

Betygsatt 5 av 5 stjärnor

Would highly recommend Medi-Spa Bought a second hand hot tub basically not much more than the shell, Tim done a fantastic job rebuilding it back to working order, ordering all the parts, and arranged... Se mer

Företaget har svarat

Betygsatt 4 av 5 stjärnor

The experience began promisingly with a very courteous and friendly technician. Although he arrived without an extension lead, I gladly supplied one. He started the servicing, but was interrupted by a... Se mer

Företaget har svarat

Företagsinformation

  1. Reparation av Jacuzzi
  2. Jacuzzi-försäljare

Skrivet av företaget

We are a family run Hot Tub & SwimSpa business based in Sussex, serving clients across the UK, Our fully trained engineers provide a high standard of customer service tailored to your specific needs ensuring your continued satisfaction and peace of mind. Whether you are searching for a new spa, service, repair or relocation our team will take you through each process one step at a time to assure your experience a smooth and satisfying. Proud members of Checkatrade


Kontaktuppgifter

4,5

Utmärkt

TrustScore 4.5 av 5

41 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

I genuinely will never go anywhere else…

I genuinely will never go anywhere else for anything medispa offer. All the staff are friendly, professional and so knowledgeable. There is never any rush to get you out and they manage expectations really well. Ive never felt rushed or pushed into anything they really are there to make you feel amazing in your own skin and that is what they do!

13 april 2026
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

The experience began promisingly with a…

The experience began promisingly with a very courteous and friendly technician. Although he arrived without an extension lead, I gladly supplied one. He started the servicing, but was interrupted by a sudden downpour and had to leave. I completely understood and appreciated the prompt return the following week, though the pump had unfortunately failed by then. A new pump was ordered and installed late Tuesday afternoon. However, I ended up filling the tub myself as the engineer's late arrival meant it wasn't his responsibility. Despite reaching out through calls and emails for the completion of the service, I received no response. I was left to manage cleaning the filter and shocking the hot tub on my own. I paid for a premium service that fell short of the promised experience.

19 december 2025
Omdöme utan inbjudan
Logotyp för Medi-Spa

Svar från Medi-Spa

Dear Melissa,

We appreciate your feedback, however we can not find any details under your name that you are a customer of ours, we also have received no emails from you. Please contact us at info@medi-spa.co.uk to discuss further

Betygsatt 5 av 5 stjärnor

Efficient, helpful and really friendly

We used MS a couple of times now for both repairs and servicing. They're always really quick to respond, do a great job and their pricing is very reasonable. I'd highly recommend and will continue using them all the time we have our hot tub

27 januari 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great experience

Fantastic experience and quality of work every time. Staff is very knowledgeable and experienced practitioners. You can rely on Barbara’s advice and trust her judgement.

3 december 2024
Omdöme utan inbjudan
Betygsatt 3 av 5 stjärnor

Service was not completed

Service was not completed.
Started well, lad that came was very polite and friendly, didn't have an extension lead, so had to provide one.
Started serviced and the heavens opened, so had to go... totally understand. came back following week, but pump had packed up. Ordered new pump and fitting was done late afternoon on Tuesday. I was left too fill the tub as engineer arrived late and wasn't part of his job. Called and emailed next day for the service to be completed and have been completely blanked. No call back, have had to turn hot tub on and clean filter and shock tub myself. Paid for a gold service that I did not get

8 oktober 2024
Omdöme utan inbjudan
Logotyp för Medi-Spa

Svar från Medi-Spa

Thank you for your review.

To go further into you concerns the filters were cleaned on the day of the service and handed to you to store inside. You asked our engineer not to fill the spa up on the day of the service, due to the fact that you didn't want it to be filled until the pump was installed. Our engineer was advised you would fill the spa up yourself.

We have emailed you this information and we are more than happy to return to check over any issues you may feel you have.

Betygsatt 5 av 5 stjärnor

Highly Recommend

I have used medi-spa for a few years now. General servicing and replacement pumps. They are a fantastic company. Always very knowledgable and polite. Very reasonably priced as well. We recently had Gary come for a Spring start up and he really went the extra mile for a flat fee. Highly recommend.

9 maj 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Excellent service

Tim and his team turned up on time, despite having over a 3hr trip! The team were really helpful and professional from the get go. Tim took the time to explain the workings of the hot tub and the chemicals.
They connected the hot tub and had it up and running within the hour. All the packaging removed and disposed off prior to their departure.
I would highly recommend Tim and his team 5 star service, Thank you

26 april 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Best service for Hot-Tubs

I had my recently (this summer) purchased Spa serviced my Kyle from Medi-Spa today. It was amazing - Kyle was so knowledgable about the product and answered all my questions about what he was doing and why, and also provided many tips on what to do and what not to do as a new spa owner. Very professional - my spa looks amazing again - I will definitely use Medi-Spa and Kyle again

1 december 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

They go above and beyond for customer satisfaction

I found this company online. Tim was exceptionally helpful in giving me options of whether to repair existing hot tub or get a new one. Him and his team are a credit to this company and go above and beyond to make sure the job is done well which other companies wouldn’t do. I’d highly recommend MediSpa to anyone looking for a good quality hot tub with people they can trust to install it! Thanks again!

15 juli 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Would highly recommend Medi-Spa

Would highly recommend Medi-Spa
Bought a second hand hot tub basically not much more than the shell, Tim done a fantastic job rebuilding it back to working order, ordering all the parts, and arranged for the crane lift over the house, very knowledgeable professional, trustworthy and reliable. Always on the end of the phone to answer any questions. For any hot tub maintenance or installation Tim’s the man. Thank you Tim and Donna

13 juli 2022
Omdöme utan inbjudan
Logotyp för Medi-Spa

Svar från Medi-Spa

Dear Shelley,

Thank you so much for your lovely feedback. We are very pleased that you are now able to enjoy your hot tub, it was great meeting you.
Best wishes
The team at Medi-Spa

Betygsatt 5 av 5 stjärnor

The best colour I’ve had on my hair...

Without a doubt the best colour I’ve had on my hair. Mimosa and Ellie did an amazing job of my highlights and toner. The staff here are very warm and they made me feel so special. The salon is beautiful and so calm. Looking forward to my next treatment here!

24 februari 2022
Omdöme utan inbjudan

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