I love to have the ability to capture fun moments with friends and show them to others, and Medal makes that easy for me with custom keybinds and so on, only thing that is a bit time consuming is the... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
i wanted to use Medal primarily for its clip recording functionality, which is actually relatively good and works well for capturing gameplay. However, my experience with their Quest reward system... Se mer
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Honestly? I did like using the app, but at some point, I didn't need it anymore, so I decided to uninstall it. Surprise: it's impossible. I tried to even find an uninstall button, it doesn't exist, an... Se mer
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Medal is a great platform because it allows me to easily and effectively clip the highlights of my best moments in gaming. I would recommend it to anybody that would like a simple and easy clipping so... Se mer
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Företagsinformation
Skrivet av företaget
Hassle-free, lag-free. Press a hotkey, get a clip. Medal is the best platform for creating and sharing short gaming clips and gameplay
Kontaktuppgifter
3,6
Medel
304 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
not perfect
not perfect, kinda bloatware tbh but its way better than theh steelseries clipping software and I love the social media function it got, the best clipping software ive found
4 augusti 2025
Omdöme utan inbjudan
Svar från Medal
Thanks for the support, Jade Flor! Awesome to hear you're enjoying the social media function and clipping capabilities—keep capturing those epic moments!
lags terribly
29 november 2025
Omdöme utan inbjudan
Svar från Medal
Hi EZCP Clan, it sounds like you're running into significant lag. To help us address this, please open a support ticket here: https://support.medal.tv/support/tickets/new. Your input is important, and we look forward to assisting you!
So basiclly i didn't even install it…
So basiclly i didn't even install it and WINDOWS DEFENDER said that its malware, and i also saw reviews talking about it being malware
25 november 2025
Omdöme utan inbjudan
Svar från Medal
Windows Defender sometimes flags apps with false positives, and we’ve seen this happen before with Medal. The app is safe, and you can usually clear the warning by updating your antivirus or whitelisting the app.
If you want, we also have a step-by-step antivirus guide that can help: https://support.medal.tv/support/solutions/articles/48001166446-how-to-whitelist-medal-in-your-anti-virus
If the warning continues or you’re unsure, please send us a ticket with a screenshot so the team can check it safely:
https://support.medal.tv/support/tickets/new
Why is fl studio a "GAME"
While medal is super good and all, one thing I don't understand is WHY IS FL STUDIO A "GAME"??? I CAN'T MOVE MY CLIPS TO SHIT OR ANYTHING ALL BECAUSE THIS APPLICATION COUNTS FL STUDIO AS A "GAME" AND I GOTTA CLOSE IT LIKE MAN
onto that CAN METAL SAY WHEN ITS OFF?? Like I dunno! It always has a message to say "medal is recording" but never "MEDAL ISN'T RECORDING BTW!"
23 november 2025
Omdöme utan inbjudan
Svar från Medal
FL Studio was added as a supported “game” because many users requested clipping support for it, but you can fully control what Medal records.
If you don’t want FL Studio to be detected or recorded, you can set it as “Do Not Record” in your Custom Game Settings. This will prevent Medal from opening or capturing anything when FL Studio is running.
If you need help adjusting the settings or want us to take a look with you, feel free to reach out at support.medal.tv — we’ll be happy to help.
they actually gave the robux from the…
they actually gave the robux from the quest at first I though my acc.'s gone but the robux did appear in my acc. after 21 days
21 november 2025
Omdöme utan inbjudan
Svar från Medal
Thanks so much! We're really glad you're enjoying Medal — keep those clips coming! 🎮✨
All clips lost
Pretty standard clipping software, but they've been cramming more ads as of late. My app corrupted(?) randomly, so all my clips are gone. 5 years' worth, lost to the void. Seems like the antithesis of what they should be after.
19 november 2025
Omdöme utan inbjudan
Svar från Medal
We know how much time and creativity goes into building a library over the years, and it’s devastating to lose that work.
If the files were removed directly from your device (for example, by a cleanup tool or system process), we unfortunately don’t have a way to recover locally stored clips — Medal doesn’t delete local files on its own.
That said, we’d still love to take a closer look in case there’s anything we can recover or explain. Please reach out to us with any details you have:
➡️ https://support.medal.tv/support/tickets/new
Good but hard to use without mobile app
I like it a lot, but it is annoying about me not being able to upload more then a 30 sec clip with out mobile app, and even only a 30 min clip with mobile app.
13 november 2025
Omdöme utan inbjudan
Svar från Medal
Thanks for the feedback! Upload limits like that usually mean the app’s hitting an issue we can help fix. If you can, send us a quick support ticket with your device details so we can take a closer look and get you uploading longer clips again:
https://support.medal.tv/support/tickets/new
please fix medal
6 november 2025
Omdöme utan inbjudan
Svar från Medal
Sorry to hear something isn’t working for you — we’d love to help get things fixed up. If you can, please open a quick support ticket and let us know what’s going wrong so we can take a closer look:
https://support.medal.tv/support/tickets/new
Do not install this malware
Do not install this malware, it keeps reinstalling itself nonstop, even after deleting it 5-6 times, restarting your pc does nothing and thiss russian malware installs itself over and over. This app needs reported for hacking and being a security threat.
3 november 2025
Omdöme utan inbjudan
Svar från Medal
Sorry to hear you ran into something like this — that definitely isn’t normal behavior for Medal. The app doesn’t reinstall itself on its own, so we’d really like to take a closer look at what’s happening on your system and help you get it sorted.
If you’re open to it, please reach out through a support ticket so we can walk through this with you directly:
https://support.medal.tv/support/tickets/new
We’ll do our best to get this resolved quickly.
Dela kar dobro,njihov support team je…
Dela kar dobro,njihov support team je res pomagal pri težavah ki sem jih imel ampak sem z njihovo pomočjo jih odgnal
2 november 2025
Omdöme utan inbjudan
Svar från Medal
Veseli nas, da ste zadovoljni z našo podporo in delovanjem! Hvala, ker ste del naše skupnosti. Vaše pozitivne izkušnje so nam v veliko spodbudo.
Reliable Support
I was experiencing issues with not being able to record/clip anything. I submitted a support ticket really quickly and got a response almost instantly. After sending Medal logs via email they quickly identified that it was actually my Kaspersky Total Security app blocking Medal from recording. Medal Support gave really simple and easy instructions on how to fix the issue and it is now operating perfectly fine.
25 oktober 2025
Svar från Medal
Thank you for your positive feedback regarding our support team! We're glad to know your issue was resolved swiftly and that the solution was helpful. Your insights inspire us to continue delivering exceptional assistance. We truly value your support!
Fast problem solving
My questions weren't hard but were solved very fast (less than a day). 4/5 'cause I didn't get what I wanted, but it's okay.
26 oktober 2025
Omdöme utan inbjudan
Svar från Medal
Thank you for sharing your experience! We're pleased to know your questions were resolved promptly. Your feedback is essential to us, and we remain committed to assisting you whenever you need help. We appreciate your support!
the editing system /playback not…
the editing system /playback not allowing me to watch more then 1 time
25 oktober 2025
Omdöme utan inbjudan
Svar från Medal
Thank you for sharing your thoughts! Your feedback regarding the editing system and playback limitations is valuable to us, and we truly appreciate your insights. We’re committed to improving your experience and hope to bring you enhancements in the future.
Fantastic support quality
I was having issues (game crashing while Medal was running) with recording and opened a ticket with them. Their response was prompt and very helpful. Turnaround was quick and when I had to wait, it was because of time zone differences. With the focused help and generated logs, Medal support was able to get back to the developers who could use the provided info to patch the issue and help others with similar issue as mine.
21 oktober 2025
Omdöme utan inbjudan
Svar från Medal
We truly appreciate your kind words about our support team! It’s wonderful to know that we could assist you effectively and contribute to a solution. Thank you for sharing your experience with us!
Clip-Speicherort
Clips werden aus irgendeinen Grund standardmäßig auf der C-Festplatte gespeichert und das löschen der Clips verschiebt sie nur in den Papierkorb STANDARDMÄßIG und dadurch war meine C-Festplatte überfüllt und ich durfte erstmal herausfinden wie ich meinen PC repariere.
Danke für diese tolle Erfahrung, Medal ;D
Müsst ihr Wissen
15 oktober 2025
Omdöme utan inbjudan
Svar från Medal
Totally get how frustrating it is when clips fill up your C: drive unexpectedly. Medal does store clips there by default, but you can change the save location anytime in Settings so clips go to a different drive. Deleted clips also follow your system’s recycle bin rules, which is why they moved there.
If you’d like help setting a new save location or making sure old clips are fully removed, feel free to open a quick support ticket and we’ll walk you through it:
https://support.medal.tv/support/tickets/new
helpful really comprensible
14 oktober 2025
Omdöme utan inbjudan
Svar från Medal
Thank you for your feedback! It's wonderful to know that you found the app helpful and easy to navigate. We appreciate your support and are here to assist you with any further questions or needs you may have. Your satisfaction is our priority!
Its so trash
Its so trash. Recently it has just stopped doing the one thing its suppose to do and it cant register any games i try use it with
11 oktober 2025
Omdöme utan inbjudan
Svar från Medal
Hi there. I am sorry that Medal has not been detecting your games. When our recorder stops working, it is incredibly frustrating and absolutely not the experience we want anybody to have.
There are a few common causes for this issue, so we would love to take a look and help you get back to clipping. Please reach out to us at support@medal.tv or visit our support site to create a ticket: https://medaltv.freshdesk.com/support/home.
If you can include your logs and a short description of which games are not being detected, we can get to the bottom of it quickly.
worst software ever
worst software ever, if it chooses to open then say goodbye to your game, cuz it auto closes it :) dont download
28 september 2025
Omdöme utan inbjudan
Svar från Medal
Hi there. I am really sorry you have been dealing with games closing when Medal launches. That is absolutely not the expected behavior, and I am really sorry! We understand how frustrating it must be to lose game time because of a software conflict.
If you would like to give us another shot and get this fixed, please feel free to reach out to us at support@medal.tv or visit our support site to create a ticket: https://medaltv.freshdesk.com/support/home. Including your logs and the names of the games that are closing will help us diagnose the issue.
Its good
Support is helpful but they havent helped me once with medal quest.
26 september 2025
Omdöme utan inbjudan
Svar från Medal
We appreciate your positive feedback and insights about our support team. Your experience with Medal Quest is important to us, and we are dedicated to enhancing it further. Thank you for taking the time to share your thoughts!
Great for starters :)
It's easy to set up and get clipping straight away, you can set storage limits and it will alert you when the storage is full, the free package let's you upload 10 minute clips (which i think is a little too small) but you can upgrade to a subscription package where you have unlimited storage and up to 30 minute uploads. You can edit clips once you've finished recording which is super easy to figure out, it has a big library of memes, audio clips, gifs, and can even upload your own. I had no editing experience and this has been a breeze making funny little clips. It's easy to edit, post and download to share the videos where you like. The customer service has been really fast and helpful when ive run into issues.
Really great.
25 september 2025
Omdöme utan inbjudan
Svar från Medal
We appreciate your feedback on the setup, editing features, and the support experience. It's wonderful to hear how easily you’re creating and sharing clips. Thank you for sharing your thoughts! We look forward to continuing to enhance your experience with the app.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
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