Mdvip.com Omdömen 

Very poor services and policies. Basically a blatant ripoff.
Stuck with a Doctor that I don't like for a whole year.

This company is a scam. They take your money for no benefit to you. They have incompetent and unprofessional customer service that lies to you which then causes financial harm. The only doctors that work with them do it due to their own financial issues because they cannot manage their own businesses. They claim you can cancel at anytime without issue then send you a bill. Worst company ever. Do not do business with them and do not trust any doctor that does.

I signed up in 12/2023. I saw the doctor 2 times. Very difficult to get in or follow up, multiple calls trying to get f/u. Found out this provider was dropped by my insurance after I paid MDVIP. I would then be considered out of network even though the provider could bill Medicare. Tried to get in the last month of 2023 to see if there would be any changes. I met one time in March of 2024. This was a consult about my Insurnace and how if it could work with MDVIP. I never received the wellness exam in 2023 or 2024. on 12/28/2023 MDVIP had done a autopay for $2,500. I was shocked to find out as it was done on a card I was not using. They sent no notice, the doctor did not mention it, most likely knowing I had already been charged knowing as a provider my insurance was not going to be accepted and she would not bill Medicare but is listed as a Medicare provider. Our state has Surprise billing laws. MDVIP is making false claims in the marketing and in their agreements. Which could amount to breach of contract. I am still gathering information for Medicare, State of Colorado and my credit card company. MDVIP called the provider and knows there were cancellations and 1 visit in 2024. They have considered prorating monthly and giving me my money back based on monthly payments up through July of 2024 knowing no services they claim have been completed.

We still had to pay for insurance, labs, $90 for every office visit and copays on everything. We were supposed to get “concierge” treatment but all we got was ignored and neglected. When we were unable to make the MDVIP payments for several months because of a $6000 bill due to that neglect, our doctor dropped us, even though we had been going to him for 30 years and had been paying for MDVIP for years. He not only dropped us at a time when we needed him most, but he refused refills of all of our medications even though he was aware that we wouldn’t be able to get in to see any other primary care doctor for almost a year, and cessation of some of those meds could be life threatening. It was incredibly irresponsible.

As a member for many years I have noticed a significant change in customer service. I have had issues related to payment,inaccurate information and confused management of my account. The tone of mailed correspondence has changed as well serving more as a collection agency. I remain because I enjoy my Physician very much and I appreciate his care. As an Agency MDVIP has disappointed. It is not that hard to be accurate and consistent with the management of patient accounts. They need new Admin

For 2,000 a year I get worse care than my previous doc who was 100% covered by my insurance. And I was unhappy with my previous doc, which is why I was willing to pay $2,000 a month for this. What a sham.

I wish I could give zero stars. AVOID MDVIP!! I signed up, thinking I would be getting good medical care; there was a bad event at my doctor's office, so I wanted to try someone else. In a city of about 1 million, there was no other doctor available, just one with no openings. I wanted to cancel my contract but NO. So I spent $2100 on a couple of routine appointments - A WASTE!!!

If I could give zero stars, I would! This company is unbelievably nothing more than a scam! My 81-year-old mother has been a member for many years and was hospitalized three times this year due to the lack of medical attention from her so-called concierge doctor.
She obviously no longer wanted to use this doctor as he was not giving her proper medical attention or care. MD VIP would not let her out of her contract and charge her for an entire year when she did not receive services in the first quarter that were adequate, let alone, concierge level!, especially for older people!
All they want is your money and they do not care about providing the services they supposedly offer! They make no exceptions whatsoever when a doctor fails to meet their end of the contract! Disgusting!

What a complete scam! The literature clearly claims you have 24 hour access to your doctor. My doctor did not respond to me on two separate occasions over a 5 month period. I cancelled the service and they still invoiced me for another quarter of payments because I had a wellness check up during the last year. So the Dr. doesn't live up to his end of the deal and I cancel but the Mdvip charges me for another quarter even though I have not received the other services that were promised from Mdvip. In summary, it makes no difference at all if they don't live up to what they promised you are locked into quarterly payments regardless according to the horrible agent at Mdvip I just spoke with. Great way of doing business. STAY AS FAR AWAY FROM THIS SERVICE AS YOU CAN!

Horrible company that is non responsive and delivers zero value for the fee. Repeated turnover of physicians, lack of follow-up when the turnover occurs, minimal efforts to ensure continuity of care when their physician partners bolt.
Employees on the front line answering the phones(or not!) are not empowered to fix anything, but are trained to repeat the company talking points.

There is no VIP treatment. What a joke and scam.

The salesperson told me that I would get a full refund if I had not used any of the services yet. That is completely untrue. The contract language is vague and confusing. I had no reason NOT to believe what the salesperson told me. The company is refusing to refund any amount of money, even though their salesperson misinformed me about their refund policy. I gave the company $500 for nothing. I am not the only person who has complained about this. Go to the BBB for more reviews. If your doctor signs on with MDVIP, run, don't walk to another doctor.

This company presents a sound value proposition on the front end but is inflexible and downright unresponsive when circumstances change, as discussed by the other reviewers here. They effectively do not have a customer service infrastructure, just call center folks who say "sorry, there's nothing we can do." There's no address, no other phone number, no email.....no way at all to put your communications with them in writing. Shady, selfish, and unprofessional are the words I use to describe them.

I used this service for several years and my Dr. was great. I paid for the service every 6 months. My Dr. retired and I decided to cancel. Their stance is you have to pay for the next six months even if you cancel. I would not recommend this to anyone. It is not worth the money and they continued to raise the price every year. I have never had a service where they expected you to pay for something after you cancel when you won't be receiving services.

This company dropped my Dr, with no
Notice, leaving me with no Dr, after I
Paid $1,800., and no refund. I had been with mdvip since 2017, they are
Not a reputable company!!! DO NOT
USE