I've been using MDD Hosting for more years than I can remember and I've never had a reason to even consider leaving. Their servers are stable, fast, and easy to configure. But their customer service i... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Upgraded a PHP version, and had a server configuration change that affected some code. Wrote a ticket and got a reply within minutes that was very helpful in resolving the issue. Within 15-20 minutes... Se mer
I've done business with MDD for over 7 years now. They always provide support par excellence. Nice guys, never get perturbed or upset by my stupid questions about things that have no relevance to thei... Se mer
I don't know if a 2nd review counts, but MDD has helped me SO effectively with so many of my site's WordPress problems that anyone would truly be losing out NOT to sign up with them! Their support is... Se mer
Företagsinformation
Informationen kommer från olika externa källor
Professional Cloud Hosting with 1000% Uptime from $4.00 per month.
Kontaktuppgifter
4,7
Utmärkt
168 omdömen
Ingen inbjudningshistorik registrerad
Det här företaget har inte bjudit in sina kunder. Omdömen kanske inte är representativa
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I cannot recommend MDD Hosting
I signed up for MDD Hosting services and made the payment. Then I was told that the payment must be manually approved. After a few minutes, they said it was approved and that I must enter my credit card details again and make the payment a second time, and that the first payment would be refunded. I made the payment a second time and I got an error message. I told Tomoyo that I was not comfortable making the payment twice. Right away Tomoyo asked me if I would like to cancel my services! I was surprised. And so I cancelled.
9 januari 2025
Omdöme utan inbjudan
Svar från MDDHosting
We do acknowledge that your experience was a poor one. We can do better.
The error message that appears when your order has been flagged for manual review has been updated to state that the payment was canceled and refunded and that it may take a few hours to a few days for this to reflect at the bank. This should be clearer for anyone in the future that doesn't pass the automatic anti-fraud checks.
The issue you had making the payment after we accepted your order was a known bug in the billing system. The chat operator you were working with should have advised you to add your payment method separately from trying to pay the invoice, but forgot to do so. We're human and unfortunately not infallible, although we do our best.
What happens is that when we accept an order that was flagged for manual review, you have to separately add your payment method and then view and pay the invoice. If you attempt to add your payment method on the invoice page—it fails. We have reported this bug to our billing software vendor, but do not have an ETA on resolution.
We did also add an extra hook to the billing system that, if you view an invoice and click "Pay Now" with "Credit Card" selected and you have no payment methods on file—it will advise you to add a payment method and provide a direct link to the Payment Method area of the billing system. This will take the human element out of the process - where we could forget to tell you to do this - and forces it by default.
The TL;DR is that we acknowledge your complaints and have taken action to ensure nobody else experiences the same poor experience in the future.
Sorry for the poor experience.
Just floored at the excellent service
I am just floored at the excellent service from MDDHosting. One of my websites seemed to be lost forever - other hosts (inMotion & Hostgator) could not do it and MDD did it overnight. That speaks volumes and I am now a customer for life. A huge thank you to Michael, Eric, Chris, and the rest of staff.
1 oktober 2024
Omdöme utan inbjudan
Simply the best
As one who has developed Web sites for family, friends, and non-profits for 25 years, I feel extraordinarily lucky to have discovered MDDHosting seven years ago.
Since then I've experienced exceptional service and support.
Seriously: I've had problems crop up with my code and add-in software that could have left me struggling with server esoterica for hours, only to have MDDHosting staff come up with a fix in a five-minute chat.
The nature of my works means I have a half-dozen in-house servers running constantly, all of which give me fits at times. But I have no worries about my Web sites: they are on MDDHosting servers that have never failed me.
I cannot say enough good things about MDDHosting. I recommend them to your with my highest regard.
12 april 2024
Omdöme utan inbjudan
MDD Support delivers speedy and…
MDD Support delivers speedy and invaluable assistance. Grateful for their help as we set up a new VPS to replace our hosted website.
3 december 2023
Omdöme utan inbjudan
It is soo rare we find such nice and…
It is soo rare we find such nice and moral people. They are gems!
Been with them for 7+yrs. They have Always replied quickly + solved every problem we've had with our website. They will reply via your email or you can go to their site personally.
They are #1...and we tried quite a few. :-)
24 februari 2024
Omdöme utan inbjudan
simply the best - fast, helpful, responsive support
Every single time I contact MDD support with a question about my website, I get an incredibly fast response that directly addresses my question. The issue I asked about tonight was answered literally within 2 minutes. MDD support is always fast and super helpful, and they go above and beyond to offer suggestions that reduce the chance that I'll run into a problem again. They're simply the best.
15 februari 2024
Omdöme utan inbjudan
Well Done!
You have consistently met my needs over the years, sometimes on a very personal, “I messed up, can you fix it for me” level, as I am barely computer literate.
Thanks!
5 december 2023
Always have a great Experience
Always have a great Experience! Everyone is always quick to help and the issues are resolved.
1 december 2023
Excellent company with super human…
Excellent company with super human response times to emails.
29 november 2023
Better than the best
Local business
Lightning service always
Support unparalleled
10 stars across the board
26 november 2023
5 years and then some!
Was introduced to MDD over 5 years ago. Started with the cheapest Shared hosting packages I could afford at the time but the stellar customer service and the confidence that MDD will have your back should you screw up, made me stay all these years. Eventually now my business is completely reliant on MDD's services and we only recommend the same to our clients as well.
30 november 2023
Omdöme utan inbjudan
Been using MDDHosting for years
Been using MDDHosting for years. Being not tech savvy they have always been top notch. Always helped me with any issues I had
20 november 2023
Omdöme utan inbjudan
MDDHosting incredibly responsive
MDDHosting support team is always incredibly responsive and quick to identify and implement solutions to any glitches your website might have.
3 november 2023
Very pleased
Have been their customer for around 9 years. Support is consistently super fast and has been for the whole 9 years. I usually get a reply in a couple of minutes (yes... a couple of minutes) which typically solves my problem.
Our website is very responsive, the prices are good.
The one time (in 9 years...) something bad happened they handled it great, if anything I feel even safer now.
We used to use bigger and more famous hosts and it was a constant source of anxiety, as something was always going wrong and support would take days and usually reply with generic nonsense.
I mean I know it's a marketing cliche, but whatever: moving to mddhosting did make our hosting experience completely stress free. Can't recommend them enough.
12 november 2023
Omdöme utan inbjudan
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.