I contacted McAlpine on behalf of a friend whose shower waste had gradually lost its chrome plating. I couldn't unscrew it without a special plastic spanner which I presumed had come with the was... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
...and McAlpine Plumbing Products of Glasgow certainly has one that is very worthy of the title (thankfully). I had a problem trying to identify a fairly old shower tray waste, in fact I didn't have a... Se mer
We have been dealing with McAlpine for over 10 years and have always received an excellent level of service from the team. In particular, Margo has always been fantastic to deal with. She is... Se mer
Communication Was Key...we had an issue with a sub-part that we stock that appeared to be missing an O-Ring...my contact, Margo was fantastic, she investigated through their production departments and... Se mer
Företagsinformation
Skrivet av företaget
McAlpine has been designing and manufacturing plumbing and drainage solutions in the UK for over 100 years. We supply a wide range of products used by professional installers, merchants and DIY customers across the UK and internationally. Our focus has always been on producing reliable, well-designed products that are easy to fit and built to last — what we call “fit and forget”. Our products are manufactured across multiple UK sites and are trusted in everything from everyday repairs to large-scale housing developments. We work closely with the trade to understand real installation challenges and develop practical solutions that save time on site. Alongside our products, we provide technical support and customer service to help resolve queries quickly and keep projects moving. Whether it’s a straightforward installation question or a more complex issue, our aim is to make things as simple as possible. We welcome feedback from customers and use it to continually improve both our products and service.
Kontaktuppgifter
Kelvin Avenue, G52 4LF, Glasgow, Storbritannien
- mcalpineplumbing.com
4,8
Utmärkt
112 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 50 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Non existent Technical Support, RUDE staff
Very poor technical support, culture of rudeness and hostility towards customers from the top down. I would avoid this company at all costs and I would never have faith to recommend their products to any client having experienced their shocking contempt for the end user. Just as well it’s a family business as investors would be livid if they knew how many customers they turn away through their belligerence.
10 juni 2019
Omdöme utan inbjudan
Svar från McAlpine Plumbing Products
Hi Sir,
I am really sorry to hear of the issues you have had and we'd be more than happy to investigate your query.
I did email you a few days ago to ask for your email address but so far I have not had a response.
You've made some very serious claims about our company so hopefully you will do us the courtesy of allowing us to respond and resolve the matter to your satisfaction.
Kind regards,
Ross McAlpine
Always use McAlpine as they are…
Always use McAlpine as they are trusted, never had a failure yet!!
Professionals use and recommend
19 november 2018
Omdöme utan inbjudan
Go to brand for traps etc
I have used McAlpine products where possible since i was an apprentice back in 1980..
Other manufacturers just don't match their quality.
15 november 2018
Omdöme utan inbjudan
McAlpine Parts.
McAlpine Parts.
As a Plumber, I use these products on a regular basis. They have a wide variety of parts which helps me in completing jobs on a timely bases. Would not use any other products.
15 november 2018
Omdöme utan inbjudan
Excellent range of quality products to…
Excellent range of quality products to get you through most challenges. Always new well designed products being introduced.
A good range stocked at the local plumbers merchants which makes life easier
15 november 2018
Omdöme utan inbjudan
No other products come near
15 november 2018
Omdöme utan inbjudan
I never use any other brand.
I never use any other brand.
Quality products which you can rely on.
15 november 2018
Omdöme utan inbjudan
The best product on the market
The best product on the market. Fit and forget.
15 november 2018
Omdöme utan inbjudan
They don't leak
They don't leak, they're versatile, they fit everything on every job, they work well and they're made in Scotland. I just wouldn't fit anything else!
13 november 2018
Omdöme utan inbjudan
Quite simply the best quality products…
Quite simply the best quality products on the market.
6 november 2018
Omdöme utan inbjudan
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