Mayfair Hotels Omdömen 10

Vi havde 3 overnatninger på Hotel Mayfair.
13 juli 16 juli med morgenmad.
Dejlig beliggenhed 6 min. fra hovedbanegården
Rigtig fint værelse med supergod morgenmad med alt hvad hjertet begærer.
Rigtig dejlig gårdhave hvor vi kunne nyde en kop kaffe eller øl og vin der købes i receptionen. Og ikke mindst for vores vedkommende en smøg sammen med ovenstående.
Der er fin overdækning hvor vi kunne sidde i tørvejr når der indimellem kom en lille byge.
Vi kommer gerne igen næste gang vi kommer til København for at besøge vores ældste barnebarn.
Anbefaling fra os alle 3.
Anny - Henning og Kristina Jakobsen.

It’s a 5 star hotel with a customer service that is poor than a 2 star hotel. An unauthorised amendment was made to my booking and I have not been provided any resolution. The property points me back to third party and third party back to hotel saying Hotel is not accommodating. It’s such a shame and I will not recommend this property to anyone

Dårlig service, uforskammet receptions medarbejder, måtte betale dobbelt for morgen mad, hvor dagen før var det deres fejl men ikke på afrejse dagen.

Jeg havde fundet et godt tilbud på 851kr nytårsaften nat og ringer og høre ad.
Jeg får at vide at dette koster 1.100kr og forklare at der er det her tilbud.
Hun siger her dette ikke er sandt og jeg kan sende en mail med screenshots, da hun ikke har tid til at tale med mig. Jeg spørg om det er noget vi kan nå at få styr på i aften, hvor hun vifter mig af og siger “hvis jeg får tid”

Den mail hun gav mig virkede så ikke, så det bliver et andet hotel med bedre service.
Dette finder sted d. 27/12.21 kl. 18:40-19:00. In case man nu som ledelse tænker at snakke med sit personale om god betjening.

hold jer væk! dårlig service, dårlig morgenmad.

Kære Mayfair - Helgolandsgade KBH
Dejlige omgivelser, lokaler, personale, reception og rengøring. MEN efter 3 nætter:
125 for morgenmad af den ringe standard klæder ikke hotellet.
I bruger meget tid på at presse appelsinjuice, men glemmer at fyldt op på fadene. En slags pålæg og en slags ost er da til at overskue ift fade - en slags marmelade og så honning, der er en skrabet udgave - især når I så løber tør!!!
Æg?? - de er knap nok varme og så manglede der æggebægre - og de var af plastik!!!!
Nu vi er ved Miljø - delen. Det er ulogisk at der så ikke er affaldssortering efter morgenmaden - plastik og komposterbare bægre tømmer vi i en og samme skraldespand. Nydelsen ved morgenmad ville være bedre hvis der ikke var så meget engangsemballage.
Endelig så bliver vi nødt til at nævne jeres morgenbrød. Kedelige rundstykker fra frost og sprøde croissanter …måske kunne I lune de rundstykker, så de blev lidt sprøde - i stedet for bløde. Og igen… husk at få fyldt op.
I konkurrerer med en del andre hoteller i samme prisklasse. Men på morgenmaden der gør i det ikke godt nok.

Første sidegade på Vesterbrogade.

Dejlig hotel

Great service, excellent care every time

Thank you

Gary Strong

Please read this EXTREMELY CAREFULLY if you are planning to stay in Mayfair Resort, Gangtok.

I am writing this post as a review for Mayfair Resorts & Casino, located in Gangtok, Sikkim and more importantly, to highlight an accident that may be of importance for each family that plans to stay at this property.

In November 2019, my friend and I were planning our annual winter vacation. We both had heard quite a bit about Mayfair Gangtok and both our families were keen to explore the North-East side of India as well. Hence, we did our bit of research and decided to finalize Mayfair as our place of accommodation.
Like most of the travellers, we also paid less heed to the negative online reviews of the property and relied on the good ones to arrive at our decision. Unfortunately, this proved to be one of our biggest mistakes while planning this trip.

We checked into the property on December 25, 2019 and had a horrific incident on first night itself. In the evening, all of us were sitting in the balcony of one the rooms allotted to us. While walking back to the room, my friend's daughter (who is about 10 years old) accidentally bumped into one of the glass doors and the entire glass came crashing down on her. Now, I need to emphasize this as this isn’t a kid who was running at full speed towards the door and neither does the child have a heavy build on her which can basically shatter a glass door.
Thankfully, since she was wearing a fluffy jacket, the glass didn't hurt her upper body. But she got a deep cut in her knee and got three stitches for the same. Further, her face was badly bruised, and she had glass shards pierced into her her body.

On reporting the incident, the management of the property was totally insensitive and relatively indifferent towards the entire situation. There was no arrangement for any sort of first aid and we were rushed to the hospital via the hotel’s staff. Post the accident, they provided us with a room on the top floor of the building (we were earlier on the ground floor) and the same building DID NOT HAVE A LIFT. Further, we received no communication from the top management of the hotel regarding this and in fact, the glass was fixed the very next day and the room was subsequently allocated to someone else.

Money was the only priority for this hotel and nothing else seemed to matter to them. My only advice to those who’ve read this review: Please go there at your own peril unless the management fixes the property's infrastructure. It’s not worth risking anyone’s life.