Dumfries Tesco. The prints I made turned out streaky. Trash. Customer service is unresponsive. In person at the other Tesco Max Spielmann store they were very nice and helpful. They promised to fix it... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Dumfries Tesco. The prints I made turned out streaky. Trash. Customer service is unresponsive. In person at the other Tesco Max Spielmann store they were very nice and helpful. They promised to fix it... Se mer
Företaget har svarat
Made a photo book which i found v easy to do. The uploading system was the quickest and easiest one that I've found. You can upload a higher quantity in one go that makes it easier to do. Other onlin... Se mer
Företaget har svarat
Tesco at Pool Cornwall. Used services to enhance a very old photo. Member of staff (Ryan) was exceptionally knowledgeable and helpful. Result was stunning and am returning next week to order photo b... Se mer
Företaget har svarat
I periodically go to your Branch in Bingley West Yorkshire I have paid a compliment previously, I last went on the 20/10/2026, I always seem to visit when there is the young gentleman Nicky o... Se mer
Företaget har svarat
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Two sets of passport photos from photobooth both came out with white spots on making them unusable for for my son or I to use for new passports, digital copy also unusable. Foolishly we didn't check the quality of the first prints before starting the process for the second person .Have requested a refund for both as totally unusable. Will update if a refund is received. What a nuisance, now have to find somewhere else to get the job done properly
Edit: uprated from 1 star to 3 as Max Speilman were quick to respond to messages especially as it was a weekend. They have started the refund process without a fuss. Can't rate higher than a 3 star as I didn't get the passport photos I needed and for an the inconvenience of having to get photos from elsewhere. I do appreciate the polite and prompt communications..

Svar från Max Spielmann
I popped into my local branch (w/c 20/7) and the lady was on the phone NOT a business call. So I looked around and around and around it`s a small shop so I could not go any further still on the phone......... I knew what I wanted no interest in looking after me, I like to shop local. So I went home and spent £72 with Etsy. I know nothing will change, will never go into that shop again

Svar från Max Spielmann
We Dealt with Sandra. She was Excellent. We wanted to print two photos , she helped us with the size and choosing a frame. She put the photos in the frames and wraped them. Top class very professional and lovely to deal with. A lady.
Sandra Go raibh míle maith agat (1000 thanks.)

Svar från Max Spielmann
I would give minus stars if I could!
Utterly disgusting service from Emma located in the Tesco Extra, New Square, West Bromwich.
I was totally ignored upon arrival , waited patiently for around 6 minutes then when she finally acknowledged me , I jokingly said that I wondered if I was invisible, to which she shouted back that I have eyes to see that she was busy and that customers should know to wait patiently!
She absolutely scared my 11 year old daughter who asked me if we could leave. However I still advised Emma that I wanted to hand in my disposable camera for developing, to which she shrugged her shoulders and said ‘that’s gonna take a week because I’ll have to send it off’
And made no attempt to deal with my request .
Due to this disgusting and vile behaviour I just left . I am so disappointed in this Company having employees like that.

Svar från Max Spielmann
I went into the Leicester store today and received outstanding service from Keet. She was consistently professional, friendly, and attentive throughout my experience, making me feel genuinely valued as a customer. She handled every question with patience and efficiency, ensuring that everything was dealt with smoothly and promptly. Her positive attitude, excellent communication skills, and willingness to go the extra mile truly set her apart. She is a real credit to the team, and her exceptional customer service deserves to be recognised.

Svar från Max Spielmann
My parents went into Grantham store they wanted a photo printing they said the manager is miserable! I said I know he was like that when I went in a few weeks before .

Svar från Max Spielmann
Great customer service with a smile.
Went into Blackpool store inside tesco, where Faye helped me order a photo book...
She shared the fun of making it up along with the memories I was saving....
A lovely lady , worth going to visit .....

Svar från Max Spielmann
The assistant Donna was unbelievably helpful.
I’m not brilliant with tec,but there was no problem as she done and explained everything.
Wonderful service all round.
Very friendly assistant.

Svar från Max Spielmann
Visited the Maghull Max Spielmann today and was served by the new manager Mandy, she was absolutely amazing, she couldn’t do enough, and we had a laugh as well, excellent customer service from start to finish, I will definitely be back, she was patient and kind and dealt with other customers with the same respect, she needs a pay rise, just for being her!! You don’t get many employees like her now, keep hold of her, she’s special, thank you Mandy xxx

Svar från Max Spielmann
I was in the Inverness tesco (Golden Mile) on the 4th July and a wee corner of the shop is Max Spielmann. The service I received from the guy (sorry i didnt get your name, but hes is young, tall and has a beard) was absolutely outstanding, he helped me get my photos, he was helping others get their photos. He have a lovely manner with everyone. So a big shout out to him.

Svar från Max Spielmann
Bash 3765 Halifax Asda
Went to have some photos copied due to a recent bereavement for relatives etc.
I had the good fortune to meet Bash.
Immediately recognised him as a true professional, his customer service skills are excellent, he comes across as a very caring person.
The skills he used to enhance the photos are excellent.
The finished work is outstanding.
Thank you Bash from both myself and my wife Angela

Svar från Max Spielmann
Called in maxspileman today Coalville to have passports done first class service everything was handled with care
Thanks Josh

Svar från Max Spielmann
Went here on the 2nd July for passport photos. This was in the glenrothes shop.
Linda was fantastic she informed me they offered passport assistance. She renewed my passport for me online. They sent my old passport away as well. I received my new passport 6 days later. It was faster than doing 1 week fast track through the post office. Great friendly service from Linda thank you for your help.

Svar från Max Spielmann
I hadn't used a photo booth in 10 years and how haven't they come on!
I did have some 'user error' issues plus an odd technical difficulty but Stephen in customer support was amazing. Within minutes of reporting my issue he had written back offering a resolution.

Svar från Max Spielmann
I spent ages trying to crop my
photos at home ready to print so they would fit into smaller frames which were a present. Ash at Brookfield, Cheshunt effortlessly helped me and produced the perfect result first time round! All done speedily and with good grace.

Svar från Max Spielmann
Kathleen's has given us exceptional customer service every time we visit and require assistance even under pressure working by herself.
Meadowhall Sheffield.

Svar från Max Spielmann
What a lovely experience I’ve had from Diana Q, she went above and beyond! She helped me print my photos off, pick some beautiful frames then she took the time to put all my photos in the frames, sellotape the back to avoid the photos sliding! She was so friendly & we had a lovely chat while waiting! I hope to see her again when I come back

Svar från Max Spielmann
I would advise anyone not to pick the glitter mug, as it goes over your tiny pictures, feels cheap, and cannot be put in the dishwasher. However, the customer service I received upon my review, was excellent, and I am happy to say the end result is to my satisfaction.

Svar från Max Spielmann
Gentleman really kind when I had to go back with photo he did this morning for me. It was completely my fault. Gave wring size and he was very understanding

Svar från Max Spielmann
Just tried to use in sainsbury Chesham, took money £10 then machine broke, engineer called, how do I get my £10 back ??

Svar från Max Spielmann
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.