I ordered a full zip hoodie in my normal size. When it arrived it's fit was too small for me. The company quickly got me the correct size. This company has Excellent service and treat customers like... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I’m very disappointed. I intended this purchase to give as a birthday gift, but I haven’t received the package yet!! The tracking link showed nothing! Please resend a proper tracking link. What... Se mer
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I ordered two shirts. I am very skeptical about ordering anything on line except from major companies. However, I got the shirts and they were fine, good quality and fit well.
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Great quality kit. I live in the UK and can't deny l was cautious about purchasing from an overseas retailer. I need not have worried as the item arrived in good time and surpassed how it looked onlin... Se mer
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3,7
Medel
513 omdömen
Har besvarat 100 % av sina negativa omdömen
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Great shirt but shrank quitea bit…
Great shirt but shrank quite a bit after one washing.
25 november 2025
Omdöme utan inbjudan
Svar från Maturelion
Dear Customer,
Thank you so much for your feedback—and we’re really glad you love the shirt!
We’re sorry to hear it shrank noticeably after just one wash. While our tees are made with quality cotton, some natural shrinkage can occur if washed in hot water or dried on high heat—but it shouldn’t be significant.To help preserve fit and fabric in the future, we recommend: Washing in cold water Tumbling dry on low or—best of all—air drying. That said, if the shrinkage was more than expected (e.g., a full size smaller), we’d like to make it right.
Feel free to reply with your order number and a quick note about how much it shrank—we’d be happy to check and help you better.
Thanks again for your support and honesty. We’re here for you!
Best regards,
Maturelion Customer Service Team
I ordered a hat, not happy with it at all!
I ordered a hat, quality of the hat is very poor, the size, even though it says one size fits all was small (I let the adjustment out as far as it would go and it is till tight on my head). The hat looks like someone has sat on it and has no structure, nor will it hold it's shape. I threw it in the garbage can. Save your money.
11 november 2025
Omdöme utan inbjudan
Svar från Maturelion
Dear Customer,
Thank you for your honest and direct feedback—we truly appreciate you taking the time to share your experience, even though it’s clear we fell far short this time.
We’re deeply sorry the hat you received was poor in quality, too tight despite being labeled “one size fits all,” and lacked the structure to hold its shape. That’s not acceptable, and it certainly doesn’t reflect the standard we aim to uphold. You deserved a well-made, comfortable, and properly fitting product—especially at the price you paid—and we failed to deliver that.Hearing that it ended up in the trash pains us, and we sincerely apologize for the waste of your money and trust.While we understand your disappointment may mean you won’t give us another chance, we’re sharing your feedback immediately with our product and quality control teams to prevent this from happening again—starting with reevaluating how we define “one size fits all” and vetting the durability of future accessories.
As you are our valued customer, we want to help you solve it. If you’re open to it, please reply with your order number or email the information to support@maturelion.com, and we’ll process it right away.
Either way, thank you for speaking up. We’re listening—and committed to doing better.
Best regards,
Maturelion Customer Service Team
The product and delivery were as promised
The product and delivery were as promised.
7 november 2025
Omdöme utan inbjudan
Svar från Maturelion
Dear Customer,
Thank you so much!
We’re glad everything arrived as expected—on time and just as described.
It’s customers like you who remind us why we do what we do! 😊
Best regards,
Maturelion Customer Service Team
Quality clothing and very stylish.
Quality clothing and very stylish.
The Correspondence from the company was great and shipping was fast.
6 november 2025
Omdöme utan inbjudan
Svar från Maturelion
Dear Customer,
Thank you so much!
We’re thrilled you’re loving both the quality and style of your pieces—and that our communication and shipping met your expectations too. Fast, friendly service is just as important to us as the clothing itself!
Thanks for your kind words and support. We can’t wait to outfit you again soon! 💙
Best regards,
Maturelion Customer Service Team
The design printed on the shirt was…
The design printed on the shirt was about the only thing worth a damn.
Took more than a month to receive the shirts and after I got them once washed I tried them on only to discover the neck hole is so tight I thought I had a choker collar on. Waste of money.
I was incorrect as to how long it took to get this item it was about 2 weeks not a month. But I stand by my review of the product as I purchase size Large T-shirts and have never had one fit as poorly as this.
18 oktober 2025
Omdöme utan inbjudan
Svar från Maturelion
Dear Customer,
We’re truly sorry your experience fell so far short of what you deserved—and we sincerely appreciate your blunt honesty.
You shouldn’t have to wait over a month only to receive a shirt that’s uncomfortable to wear, no matter how much you loved the design. A tight neck opening like that is a clear fit flaw, and it’s on us for not catching that in quality control or setting clearer expectations about sizing.While we can’t undo the frustration, we’d like to make it right: Please email us at support@maturelion.com with your order number, and we’ll check and help you better.
We’re also sharing your feedback with our production and shipping teams to address both the delayed delivery and garment fit issues.
Thank you for holding us accountable. You deserved better—and we’re committed to doing better.
Best regards,
Maturelion Customer Service Team
I received an email stating there was a…
I received an email stating there was a problem with my purchase and that it hadn't gone through. I made the purchase again and received the products in duplicate.
16 november 2025
Omdöme utan inbjudan
Svar från Maturelion
Dear Customer,
We’re so sorry for the confusion and the duplicate charge!
This shouldn’t have happened, and we truly appreciate your patience. Please reply with your order numbers (both transactions) to our email support@maturelion.com, and we will check and help you better.
We’re also looking into what caused the false “payment failed” email to prevent this in the future.
Thank you for your understanding—and for giving us the chance to make it right.
Best regards,
Maturelion Customer Service Team
Great sweat shirt high quality
Great sweat shirt high quality
Should have chosen better color
Writing doesn't show up well
Would recommend seller
16 november 2025
Omdöme utan inbjudan
Svar från Maturelion
Dear Customer,
Thank you so much for your feedback!
We’re thrilled you love the quality of your sweatshirt—and that you’d still recommend us. That means a lot!
We’re sorry the color choice made the design harder to see; we’ll take that into account when pairing prints with fabric shades going forward. Pro tip: our bolder designs often pop best on neutral or solid dark tones—feel free to ask us for recommendations next time! 🙏
Thanks again for your support and honesty. Wear it well!
Best regards,
Maturelion Customer Service Team
The order arrived quite fast
The order arrived quite fast. Lip was very helpfull and everytime when I need help Lip was there and answered to all my questions. I was amaized that the sizes of the articles wich I ordered it really match.
15 november 2025
Omdöme utan inbjudan
Svar från Maturelion
Dear Customer,
Thank you so much!
We’re thrilled your order arrived quickly, fit perfectly, and that Lip was there for you every step of the way—she’s amazing, and we’ll make sure she sees your kind words! 🙏
So glad everything matched your expectations. Wear it with joy! 💙
Best regards,
Maturelion Customer Service Team
Way too big for a medium size is wrong…
Way too big for a medium size is wrong no return policy
28 oktober 2025
Omdöme utan inbjudan
Svar från Maturelion
Dear Customer,
We’re truly sorry your Medium arrived much larger than expected—that’s incredibly frustrating, especially when you ordered based on trust in our sizing.
While we do have a return policy (including for sizing issues), we understand it may not have been clearly communicated. We want to make this right.Please email us directly at support@maturelion.com with your order number and a photo of the shirt (with a tape measure if possible) so we can check and help you solve it.
We’re also reviewing our size charts and garment specs to prevent this from happening again.Thank you for your honesty—and for giving us a chance to fix it.
Best regards,
Maturelion Customer Service Team
Unfortunately I received 4XL's instead…
Unfortunately I received 4XL's instead of Large.
31 oktober 2025
Omdöme utan inbjudan
Svar från Maturelion
Dear Customer,
We’re so sorry about this sincerely! We completely understand your frustration.
We’ll fix this right away. Please email to support@maturelion.com with your order number and a photo of the label showing the incorrect size (if possible) so we could check and help you solve it.
Thank you for your patience and for giving us the chance to make it right.
Best regards,
Maturelion Customer Service Team
I'm a bit disappointed with two things
I'm a bit disappointed with two things. The sleeves are too flared at the end, too long. The lettering quality is sub par.
23 oktober 2025
Omdöme utan inbjudan
Svar från Maturelion
Dear Customer,
Thank you for your honest feedback—we truly appreciate you taking the time to share what didn’t meet your expectations.
We’re sorry the sleeves felt too long and overly flared, and that the print quality didn’t live up to our usual standard. Your notes are being shared directly with our design and production teams to help improve fit and printing consistency moving forward.If you’d like, please email us at support@maturelion.com with your order number and a photo of the lettering/sleeve issue—we’d be glad to check and help you solve it.
Thanks again for your honesty and for giving us a chance to do better.
Best regards,
Maturelion Customer Service Team
Satisfied customer
The shirt size needed changing, which they took care of right away. Also, the fact that the agents replaced a defective shirt promptly at no charge, and also offered a discount on a future order. Not exactly sure of the date this took place, but this was in October 2025.Thank you for making it "right".
15 oktober 2025
Omdöme utan inbjudan
Svar från Maturelion
Dear Customer,
Thank you so much for your kind words—and for your trust in us!
We’re truly glad we could make things right quickly: getting your size swapped, replacing the defective shirt, and offering a discount for your next order. That’s the Maturelion promise in action—because you deserve nothing less.
We’re just grateful you felt heard and cared for.Thanks again for giving us the chance to do right by you. Stay strong, stay blessed! 💙
Best regards,
Maturelion Customer Service Team
The assembly of the product is good but…
The assembly of the product is good but the lettering is bad as they spelled “Commitment” wrongly. They printed it “Commitent” which is missing an M after the T. But customer service is handling the issue.
6 november 2025
Omdöme utan inbjudan
Svar från Maturelion
Dear Customer,
Thank you for bringing this to our attention—and we’re truly sorry about the misspelling on your product.
We sincerely appreciate your understanding while our customer service team resolves this for you. Your patience means a lot, and we’re committed (spelled correctly this time! ) to making it right—whether through a replacement, refund, or whatever solution works best for you.
Thanks for holding us accountable and for giving us the chance to fix it.
Best regards,
Maturelion Customer Service Team
Quality product
Quality product, delivered in a timely fashion..cant ask for anything more
24 oktober 2025
Omdöme utan inbjudan
Svar från Maturelion
Dear Customer,
Thank you for your fantastic feedback! We're delighted to hear that you are satisfied with the quality of the product and the timely delivery. It's our aim to provide a seamless experience for our customers, and your words reassure us that we're achieving that goal.
If you have any further feedback or need assistance in the future, please feel free to reach out. We look forward to serving you again!
Best regards,
Maturelion Customer Service Team
First first time ordering from this sitetime ordering from this website
First time ordering from this website. Check out was simple and package arrived when stated. Tracking info was great. Quality of product seems average. I’m afraid lettering on shirt might come off in the wash after a few rounds. Other than that I’m pleased.
6 november 2025
Omdöme utan inbjudan
Svar från Maturelion
Dear Customer,
Thank you for taking the time to share your experience with us. We're glad to hear that you found the checkout process simple and that your package arrived on time with great tracking information.
We appreciate your feedback regarding the quality of the product and your concern about the lettering on the shirt. We strive to ensure our products meet high standards, and your input helps us improve. If you encounter any issues with the shirt after washing, please don't hesitate to reach out to our customer service team. We're here to help and want to ensure you're completely satisfied with your purchase.
Thank you for choosing us, and we hope to serve you again in the future!
Best regards,
Maturelion Customer Service Team
Great experience didn’t know shirt…
Great experience didn’t know shirt could be made. Brings back boot camp memories
11 oktober 2025
Omdöme utan inbjudan
Svar från Maturelion
Dear Customer,
Thank you so much!
We’re honored your shirt brought back those boot camp memories—built tough, just like you! It means a lot that we could be part of that moment.
Thanks for the trust and the great experience. Stay strong!
Best Regards
Maturelion Customer Service Team
Svar från Maturelion
Dear Customer,
Thank you!
We’re glad everything met your expectations—simple, reliable, and just as promised.
Thanks for trusting Maturelion. Wear it proud! 😊
Thanks for your support!
Maturelion Customer Service Team
Great quality kit
Great quality kit. I live in the UK and can't deny l was cautious about purchasing from an overseas retailer. I need not have worried as the item arrived in good time and surpassed how it looked online....so much so I've since purchased from Maturelion several times since.
28 oktober 2025
Omdöme utan inbjudan
Svar från Maturelion
Dear Customer,
Thank you so much for your wonderful review! We’re absolutely delighted to hear that your order not only arrived in good time to the UK but actually surpassed your expectations. That means the world to us!
We totally understand the hesitation when ordering from overseas—but we’re so glad you took the chance and have since become a repeat customer. Your loyalty fuels everything we do.
Thank you for believing in us, wearing our gear with pride, and choosing us again and again. We won’t let you down!
Thanks for your support!
Maturelion Customer Service Team
Svar från Maturelion
Dear Customer,
Thank you!
We’re so glad you’re loving the product and quality—means a lot to us! 💙
Thanks for your support. Wear it strong!
Thanks for your support!
Maturelion Customer Service Team
The collar on the t-shirt looks dirty
The collar on the t-shirt looks dirty. It was a little too small. Couldn’t figure out how to return it. Super cute design.
My fault. I bet they would take care of the return if I could initiate it.
31 oktober 2025
Omdöme utan inbjudan
Svar från Maturelion
Dear Customer,
Thank you for the honest feedback—we’re glad you love the design!
We’re sorry the fit wasn’t right and that the collar appeared dirty. That’s not the standard we aim for, and we completely understand your concern.We’re also sorry you couldn’t figure out how to start the return. We’re working to make our return process clearer. Please email support@maturelion.com—we’ll help you every step of the way, no matter what.
Thanks for being so understanding. We truly appreciate your kindness and support.
Best regards,
Maturelion Customer Service Team
Detta är Trustpilot
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