Mattel Omdömen 209

Schade das man keine Null Sterne geben kann, zu einen die Qualität bei dem Spiel Phase 10 Strategy und man kann die Karten nicht als Set nachkaufen sondern eine Karte 4 € also alles andere als begeistert. Kann ich niemanden empfehlen.....

Advent calendar saga continues….So off the back of last weeks review - I was emailed the next day to say my review would be passed to the appropriate department! A customer service advisor then emailed me with a return slip and asked that I send my item back within 7 days and I would receive a refund. If I had any questions then not to hesitate to email them back - to which I did immediately! What did they actually want returning! My empty advent calendar box? The 21 items that my daughter had received (which would only cause further upset) - I am still awaiting a reply and I am now out of the 7 days in which I had been asked to return but this is through their pure ignorance to my email!
Do not buy from these people - you will only be disappointed.

Received a Ken doll in the post instead of the Rochelle Goyle fang vote monster high doll that was ordered nearly a year ago. Offered a refund as no dolls left, but so disappointed, especially after waiting for so long!!! If these dolls were made to order, then where is mine? This has put me off ordering from them again

I am an RLC member, and I do not recommend becoming one and chasing those cars they sell. The final straw was the factory sealed case for every car that just dropped today. I was online ready to buy five minutes before it went on sale and immediately when it was in my cart less then a minute later while waiting to check out it was sold out. This happens all the time to me and I see that it happens to a lot of other people in the reviews. and it is very frustrating.
I think I am finally going to listen to my significant other, and stop buying all these cars. I mean why spend my hard earned money on a company that doesn’t truly care about the collectors only the money they are raking in at the moment. I feel like I was one of their biggest cheerleaders in the amount I was spending, I mean, I have even tried dealing with customer service before to change something when I became an RLC Member, they put my name as Maddie liggio and it’s not it’s Stephen gunnerson, customer service, said they couldn’t change it, and it still shows ML as my name for RLC.
Even trying to collect cars and not go through Rlc by hunting them at The retail stores is no more fun, when I go to the retail stores I’m seeing the employees pick out of the boxes the good cars before they even make it to the shelf.
So I say, just save your money and spend it on something that matters. And if you do feel like wasting your money, then look me up online. I’ve got a bunch of cars I’m getting rid of.

esta pagina esta en decadencia. mi juego favorito de hot wheels ahora se tiene que comprar y eso que yo simplemente podía entrar al apartado de juegos en línea (también fue eliminado) de la pagina de hot wheels
y no solo eso sino que también amaba hot wheels race off lo cual tambien ha sido eliminado de play store y app store

Ordered the kenough hoodie in October and am still waiting - customer service says it is on its way, but it appears to be stuck in transit. I strongly suspect I have been scammed. Do not use this company!

I've played uno on their app. It's so rigged. Ads after every game. You can win 5 times in a row all getting you about you 100 win coins each time so about 500 coins Total. Then i lost 2 games in a row totaling 2500 coins lost each time. Ao that was another 5000 coins gone. After soing this multiple times I've just had to give up on it. There's no point playing a terrible game where you win small and lose big.

Deleted Hotwheels ID leaving our child with a toy which does not do much anymore. Con that you can buy the toy with the functionality and then they can just delete the main interactive fun part and not even keep the basic functions. Won’t trust Mattel again and will impact future toy choices.

Barbie doll arrived in 3 days of ordering

What a joke a spend money on a membership am in the que at the moment of drop but can’t get a god dam car you guys are garbage I have 3000 hot wheels but I’ve had enough of your garbage I will be canceling my membership for a second time selling all my cars and never giving you another cent in my life hood ridden with your garbage factory sincerely someone who used to love hot wheels I hope your factory burns to the god dam ground and 1 per customer eh there’s a person on EBay with 10 cars for sale what in the hell goes on here I hope your stock price follows Disney down the rabbit hole

buying member card and you can't even buy items, because you are stuck in captcha

Zur Taufe unseres Sohnes haben wir ein Produkt der Firma Mattel (Fisher price) geschenkt bekommen. Nach zirka 3 monatiger Nutzung blätterte Farbe vom Produkt ab (kann passieren, kann keiner was für) Kundenservice in Anspruch genommen, sollte das Produkt natürlich nicht weiterverwenden (ergibt ja auch Sinn) und sollte das Geld via PayPal überwiesen bekommen. Das ganze ist knapp einen Monat her (start 14.11.23) und abgesehen von immer weiteren Vertröstungen (einmal lag ein Schreibfehler in meiner PayPal-Me vor, obwohl ich es gefühlt 83 mal buchstabiert habe) ist von dem Geld weit und breit keine Spur zu sehen. Ich wollte erst keine Bewertung abgeben, weil ich bei den ersten Mitarbeitern den Eindruck hatte, dass Sie wirklich bemüht waren. Aber nach dem Telefonat heute (man hat ja sonst nichts zutun, als ständig bei der Firma Mattel anzurufen, um seinem Geld hinterherzurennen) war die Dame außerordentlich unhöflich und hat mich abgewimmelt mit den Worten "Geben sie uns noch was Zeit, tschüss" Auf meine Worte, dass dieses "etwas Zeit" nun fast einen Monat in Anspruch nimmt kam nur ein "Ja Dankeschön Tschüss". Ok. Nie Mehr Produkte dieser Firma. Ich bin selber Verkäuferin und wenn ich das mit meinen Kunden machen würde, hätte ich keinen Job mehr. Einfach eine große Enttäuschung, zumal unser Sohn wirklich gerne mit dem Spielzeug gespielt hat und ich ihm gerne ein neues gekauft hätte.

Why is mattel coming up happy glow skin when I oder something from mattel and they took more money out of my bank account

Company is crap, product is crap, shipping is even worse. Continually messing up orders, not taking pride in their own product by the way that they ship. Not fixing their problems. Will no longer carry their brand in my hobby shop.

Ruim 1,5 maand na mijn bestelling had ik nog niets gehoord of ontvangen van het bedrijf. Gezien alle slechte reviews vreesde ik dat ik kon fluiten naar mijn aankoop. Ik mailde de klantenservice en kreeg binnen twee dagen een reactie dat de verzending alsnog in orde zouden maken. De verzending ging daarna snel, maar omdat ik de inklaringskosten niet op tijd had betaald, ging het weer retour naar Amerika. Ik mailde opnieuw de klantenservice, weer snelle reactie en zonder enige bijbetaling hebben ze het pakket weer verstuurd. Ik vond dit heel netjes van ze, aangezien het mijn eigen fout was dat het pakket weer retour was gegaan. Dus daarom toch 5 sterren, ondanks de slechte start.

Said in stock, sent me to target, they said in stock. Tried to buy pay now blacked out. Check back on nov 10th. At midnight went online. in stock. Blacked out again! Called Mattel And target. Other countries. No one knew anything I was talking about
Get a Mattel survey, via text. fill out the whole thing with comments. Hit next for the next page to send. Nothing! Keeps refreshing page to beginning of survey
Very sad and disappointed in Mattel and target! Would never recommend!

I have ordered the Kenough Sweatshirt in August and have not received it yet (as of Nov. 13th). It seems to be a Royal Mail issue but I have tried to also reach out to Mattel and I have had no response, which has led to the review of 1 star.

Please do not play Mattel games or apps. More importantly,please do not let children play any Mattel online games. It is a well known scam.
It quite literally turns fun into a form a gambling where the odds are stacked against the player.
Although not directly gambling. It will lead you down a road where you WILL end up paying money time and time again.
Please Be warned.

Ne commander pas chez eu, c'est des gros arnaqueurs, il trouve des prétexte bidon, pour rien rembourser, ou envoyer!!!!!!!!!!!

Le service client est inexistant. Client régulier, j'ai malheureusement affaire à eux sur une base régulière, et c'est toujours la même chose : des délais de réponse "exceptionnellement" longs, des réponses souvent à côté de la plaque et sans explications, et jamais de solutions. Le retours ou échanges sont également impossible pour tout acheteur en dehors des USA.