Total scam Ordered two Shirt in early october. By end of october, I contacted tvere help center. I did not get any reaction, but a Message, that my order was despatched via Royal Mail. My trackin... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
On top of a fast experience with the mystery box (kids) for my son and getting a leeds 2002 home shirt I stumbled upon the signed collection. I was after any arsenal piece and noticed the duo fr... Se mer
Företaget har svarat
Don’t bother - placed an order after entering payment details and checking out - got an ‘order pending’ email with tracking links. Then nothing. Four weeks later I chase them - apparently because I d... Se mer
Företaget har svarat
Have just received my first shirt. Absolutely gorgeous! Har some few issues with import to Denmark, it was solved easily due to the amazing customer service at WhatsApp, fast response and good probl... Se mer
Företaget har svarat
Företagsinformation
Kontaktuppgifter
Taunton, Storbritannien
- support@matchdaymystery.co.uk
- matchdaymystery.co.uk
2,6
Dålig
138 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har inte besvarat negativa omdömen
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Delivery could be faster
Delivery could be faster. I understand the delivery is free on75€+ but a faster option please for my next order.
29 maj 2024
Svar från Matchday Mystery
Hi Nicole,
We will take your delivery feedback onboard.
Many thanks,
MDM Team
2 Shirts not arrived
Ordered on 27th May 24 2 shirts for my sons birthday still waiting on 6th June, contacted support to say order cannot be fulfilled (bit late now) Anyway poor service all round.
6 juni 2024
Omdöme utan inbjudan
Svar från Matchday Mystery
Hi Matt,
I am sorry to hear that your order was cancelled. Would you mind sending us your order number so I can check the reason?
Thanks,
MDM Team
Svar från Matchday Mystery
Hi James,
I am sorry to hear about the order. Would you mind sending over the order number so we can look into it?
Thanks,
MDM Team
Please stop sending me review requests
26 maj 2024
Svar från Matchday Mystery
Hi Samantha,
You were invited to review because you recently placed an order with us. Is there any product or service feedback that you would like to share with us to help us improve?
Many thanks,
MDM Team
I'm hooked: P
I'm hooked for sure, the patterns on my Leeds shirt is unbelievable and it's this season. I absolutely love it.
26 maj 2024
I ordered the Matchday mystery box 2…
Although on this occasion, wasn't able to receive the products, I received the refund promptly and hope that I will be able receive in the future.
24 maj 2024
Omdöme utan inbjudan
Svar från Matchday Mystery
Hi Joanna,
I apologise for the issues faced with your order.
Following our conversation this afternoon, I confirmed that the order was fully refunded yesterday and the funds will reflect in your account around Tuesday.
Thank you for your understanding today.
Kind regards,
MDM Team
Helpful customer service
I had an issue with An Post and was reassured by the guys over on WhatsApp. The service is second to none
16 maj 2024
Like opening fifa packs
It's like opening fifa packs but with more flexibility/control over what I can and can't get so I enjoy avoiding teams I don't like
14 maj 2024
Slow responsetime
We have yet to receive a response to our complaint, which we filed with them two weeks ago regarding our order not being shipped.
16 maj 2024
Omdöme utan inbjudan
Svar från Matchday Mystery
Dear Mads,
I have checked our previous communication. The issue was marked as resolved and the tracking is clearly showing tracking movement (currently in Copenhagen). You can check the progress via the link here: https://www.royalmail.com/track-your-item#/tracking-results/LE875447845GB
The courier delay was addressed but it looks like you haven't checked the tracking since we last got in touch.
Please get in touch if you experience any further issues.
Warm regards,
MDM Team
Overall
Overall, the shirts are nice and from big teams, but I received Bayern shirts twice. I'll steer clear of the Bundesliga in future purchases.
3 maj 2024
Svar från Matchday Mystery
Thanks for your review! Of course, please include any Bundesliga teams you wish to avoid next time.
Not bad Value
I subscribed in 2022, cancelled. Recently the shirts have improved a lot so 3 months in I've had flamengo, Rangers, inter Milan.
14 april 2024
Svar från Matchday Mystery
Hi Hailee,
Thank you for giving our subscription service another go - it's great you enjoy the variety!
Warm regards,
MDM Team
5/5 for me
I got Police Tero (Thailand.) Can't beat a fresh new footy shirt to wear at 5 a side with lads.
6 maj 2024
Svar från Matchday Mystery
Thanks for your review!
I am size XL but castore doesn't fit so…
I am size XL but castore doesn't fit so I am waiting for a bigger Aston Villa shirt. I am looking to update the review when i get it. i like the team
20 februari 2024
Svar från Matchday Mystery
Hi Jhon,
I can see your replacement shirt has been delivered.
Thank you for your feedback!
Kind regards,
MDM Team
Svar från Matchday Mystery
Thanks for your review - we look forward to seeing you again soon!
Never thought I'd buy mystery box
Never thought I'd buy mystery box. the deal was too good to turn down. Works out at 25€ per jersey and delivery recommend
30 april 2024
Svar från Matchday Mystery
Hi Mason,
Thank you for your 5-star review. Keep an eye on our Weekly Deals section for more amazing deals!
Many thanks,
MDM Team
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.