Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Australia's leading kitchenware and homewares specialist, Matchbox stock all the brands you know and love. Shop online for tableware, glassware, cookware and much more.
4,0
4 omdömen
Ingen inbjudningshistorik registrerad
Det här företaget har inte bjudit in sina kunder. Omdömen kanske inte är representativa
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Excellent service with a good delivery time to Sydney (ordered on a Thursday and delivered the next Monday, about 4 days). I would recommend Matchbox.com.au to a friend, and shop with them again myself.
I placed my order on line on the 4th of December 22 for frank green bottle set for my daughter and was waiting to receive a msg to pick it up from Chadstone branch as requested. Until the morning of 23/12/22 I did not get any notification via email or text, So I called them to ask what happened cause its a Christmas gift. 2 hours later I got a call from the head office a person called Sue, saying you will recieve the gift in a week time, meaning even after the new year. I tried to explain that this will defeat the purpose of the gift and if there is any other solution, the answer was very rude and aggressive and its either that or a refund and while I am waiting to think , the lady "SUE" screamed on the other end " I have no time to waist and hang up the phone"
at that time I was driving to work left my daughter in hospital post sport injury operation. I felt very humiliated and verbally assulted to a degree that I called the police station officer to ask for advice
I would give a zero if I could ..When I ordered a pot set from matchbox/ KG electronics via mydeal.com.au I was just about to move into a house with no pots or pans so I placed my order with them with the knowledge in black and white that I would have it between 1 to 7 days , over two weeks later it finally arrived, which was to late at this stage, I thought that's ok I will send it back as I had to buy pots in k mart as I had nothing to cook with (k mart took only 3 days to arrive) So I went onto mydeal.com to return the pots and what a nightmare that was having to deal with matchbox! Mydeal customer service were very helpful but matchbox not so much .. When I finally received a response, the email said they will charge me a CHANGE OF MIND FEE !!! I am speechless at this one ...plus their email was threatening to the point of being ill mannered. To top things off they have refused now to give me a refund stating that the parcel went to another area which is a 100% lie as I checked with Transdirect and TNT and I have proof ...So if you are buying on mydeal be careful not to order anything from these rip off merchants...unreal
After ordering a item a week ago and it not showing that it had left yet, I emailed to find out what was happening and had a response of oh sorry yeah its lost, this happens and we dont have any now in stock do you want to order something else or we can offer you a refund... extremely poor service that I had to chase to find out what was going on would never shop here again and wouldn't recommend
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.
