I ordered because I loved the idea- collagen benefits along with my favourite hot drink. Delivery was prompt and the price is reasonable. Not to mention the lattes taste amazing and the presentation i... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I first tried the blueberry at a pilates workshop, where the owner spoke about going to Japan and sourcing etc. Great to hear and even happier to support! Great taste without any additives. I also ord... Se mer
Order originally arrived (and took a while to do so) as an empty tin despite order the bundle that comes with a 30g pouch. I emailed regarding an update on the order status prior to delivery to chase... Se mer
Företaget har svarat
Really yummy matcha for those wanting to get into the matcha world. Cheaper than a Starbucks but still a bit expensive if you want a daily matcha. Really worth it as matcha gives me energy without the... Se mer
Företagsinformation
Skrivet av företaget
At Matcha Please, we keep things simple: seriously good matcha, without taking ourselves too seriously. Our vibrant, smooth, great-tasting matcha blends comes straight from Uji & Yame farms in Japan, and we’re completely transparent about the cultivars, harvest methods, and what’s in your cup. No secrets, no hidden blends, no surprises. We believe everyone deserves premium matcha without premium markups. So we partner directly with expert Japanese farmers in Uji & Yame and bring you fresh, high-quality matcha at an actually affordable price. Fast shipping, friendly support, and a brand that talks to you like a human (with a bit of personality). Whether you're whisking, shaking, or blending your cup, we’re here to make your matcha ritual easy, delicious, and fun. From farm to cup, quality you can trust, clarity you’ll appreciate, and flavor you’ll look forward to every day. Can I have a Matcha Please? Absolutely
Kontaktuppgifter
Silverstream House, Fitzroy Street, Fitzrovia, W1T 6EB, London, Storbritannien
- hello@matchaplease.com
- matchaplease.com
4,2
Bra
24 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Order sent empty, and replacement order not received.
Order originally arrived (and took a while to do so) as an empty tin despite order the bundle that comes with a 30g pouch. I emailed regarding an update on the order status prior to delivery to chase when it would arrive, but when it arrived empty I hopped onto the website chat to get advice from an advisor. I mentioned I had emailed with no reply, they offered to resend my order and also add in an extra pouch. This got dispatched earlier in the week but has still not been received despite being sent on a 24 hour service with Royal Mail. Royal Mail are showing as still waiting to receive from supplier. I ordered on the 10th of January and to still be waiting is very disappointing, and now the replacement has gone missing. I have tried to make contact again and If I receive no response I will escalate this to a charge back from my credit card company. Checked trust pilot to see if other were having issues but it seems there are not a lot of recent reviews. Just leaving this to warn others!
23 januari 2026
Omdöme utan inbjudan
Svar från Matcha Please
Hi Christy,
Please accept our apologies for the delayed response this morning.
Your order has been shipped by our warehouse team already, the tracking did take some time to update. As a gesture of goodwill, we have included a complimentary pouch of our Yame Matcha. We hope you enjoy it!
We apologise again for the error and appreciate your patience.
If you do decide to reorder in the future, please let us know so we can generate a 30% discount code for you.
Best,
Aliya - Matcha Please Team
Amazing quality matcha!
I was so pleasantly surprised about this matcha brand! I heard about matcha please from a creator on tiktok and decided to give it a try. It’s a really great quality matcha, and really worth the price
24 oktober 2025
Good quality matcha amazing customer service.Would always repurchase
Good quality matcha,amazing customer serves.would always repurchase.
6 maj 2025
Omdöme utan inbjudan
My go to place to purchase matcha…
My go to place to purchase matcha online. Quick shipping and the team is very friendly and hands on
4 maj 2025
Omdöme utan inbjudan
Svar från Matcha Please
Thank you so much for your lovely review, Zainab. We truly appreciate it and are always happy to help!
Best,
Aliya - Matcha Please
Wow its really tasty i really like it !!
16 november 2025
Omdöme utan inbjudan
Svar från Matcha Please
Thank you so much for your lovely review Shahd. Glad you are loving your matcha!
Aliya - Matcha Please
Got the shaker in the wrong color
Got the shaker in the wrong color, contacted customer support, ner got an answer
2 maj 2025
Omdöme utan inbjudan
The taste was not great and the colour…
The taste was not great and the colour was off green
3 maj 2025
ATES
The experience and packaging was amazing and so was the service but I just didn’t like the stuff I ordered
11 april 2025
I was wondering why the order hadn’t…
I was wondering why the order hadn’t arrived yet, so I emailed the store. They replied really quickly and provided great customer service.
18 mars 2025
Five stars as always
Five stars as always! I order these for my sisters as they love it and drink several a day! The packaging is cute, the product is great and the price point is also great. Will keep reordering
5 mars 2025
All the process went smoothly
All the process went smoothly, and the taste is just so good
10 februari 2025
Super Tasty & Easy to Use
Really yummy matcha for those wanting to get into the matcha world. Cheaper than a Starbucks but still a bit expensive if you want a daily matcha. Really worth it as matcha gives me energy without the crash I get from coffee.
13 december 2024
Blueberry and Vanilla
I first tried the blueberry at a pilates workshop, where the owner spoke about going to Japan and sourcing etc. Great to hear and even happier to support! Great taste without any additives. I also ordered the Vanilla which is great but blueberry is by far my fave! The amount of product in one sachet compared to other companies as well- 10/10!
7 november 2024
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.