Masumi Headwear Omdömen 

223
•
TrustScore 4.5 av 5

4,7

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Wonderful experience and fantastic products! I ordered two chemo sleep caps for Mum and accidentally entered the wrong shipping address. I spoke to a member of the team who was extremely helpful and r... Se mer

Betygsatt 5 av 5 stjärnor

I absolutely love Masumi Headwear and couldn't recommend them more! The hats are beautiful, comfortable, and made with so much care. But what truly sets Masumi apart is their customer support. I r... Se mer

Betygsatt 5 av 5 stjärnor

I ordered the Katia gray and silver hat, which is a lovely colour and very comfortable to wear having lost all my hair through chemotherapy. Unfortunately some stitching started to go on the rim. I br... Se mer

Betygsatt 5 av 5 stjärnor

This is the second time I have purchased from this company. The products are made from the highest-quality materials, which is so important to me as I am currently undergoing chemotherapy. The... Se mer

Företagsinformation

  1. Huvudplaggbutik

Informationen kommer från olika externa källor

Here at Masumi headwear UK, we are all about helping people find their confidence. Through our amazing headwear we aim to empower people who may have experienced hair loss for any reason. We do this by helping people use our fashionable headwear as an outlet for regaining their confidence through style and by ensuring all our headscarves are designed meticulously, so that they are both comfortable, breathable and wearable in everyday life. Whether you are looking for any type of headwear for cancer suffers, funky chemo hats or headwear for hair loss we have a range of options for you! Plus, all our headscarves are designed with beautifully soft material and natural fibers, including our popular bamboo range. All our headscarves are designed to be extremely comfortable, durable and of course super stylish so that you can go wherever you want and do what you want with all the confidence and style you desire.


Kontaktuppgifter

4,7

Utmärkt

TrustScore 4.5 av 5

223 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har inte besvarat negativa omdömen

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,7

Alla omdömen

(223)

22 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Amazing

Customer service is amazing, the two headcovers I ordered are amazing, so comfortable, well worth the price. I know they will make me feel confident whilst undergoing chemotherapy. I have also ordered a wig because I was so impressed with the quality of the headwear. Hopefully to receive soon.

11 juli 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Amazing surprise!

I had ordered my mom a chemo sleep cap because she is losing her hair from chemo treatments for terminal lung cancer, I took the cap to her when she was in the hospital and she used it while she was there for 2 days. Mom absolutely loved the cap and said it was so comfortable.
When she was medically transported back home they did not bring her sleep cap back and nobody in the hospital could find it. I emailed Alexandra who had been helping me with my order and was just letting her know that my mom enjoyed the sleep cap and let her know what happened and to thank her for her help and kindness with my order.
Today I received an email from Alexandra, she said that she is sending a new sleep cap for mom and she hopes she loves it!
This company is amazing and so kind!
I would highly recommend 😊

18 juni 2024
Omdöme utan inbjudan
Betygsatt 2 av 5 stjärnor

Disappointing and faulty producy

I'm disappointed with Masumi as I received a chemo cap which was faulty (the seam along the top was stirched in a way that stuck up as a ridge on top). There was no returns label with it so I had to pay postage to return it (on top of ghe postage paid to get it). Very disappointing.

3 april 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Is there somewhere I may track my…

Is there somewhere I may track my order?
I ordered on Feb17th and it is March 2nd. seems like ample time to ship items

17 februari 2024
Omdöme utan inbjudan
Logotyp för Masumi Headwear

Svar från Masumi Headwear

Hello Teresa, Thank you for your message. We noticed that your order was sent via USPS and a team member from Masumi Headwear has already emailed you with the tracking number and advised that according to USPS, your order has been delivered . We did not receive any response to that email. Please could you check your spam folder and most importantly let us know if you received your order okay?

If you need any help email us on info@masumiheadwear.com

Thank you and sorry for any inconveniences caused.

Masumi Team

Betygsatt 1 av 5 stjärnor

Habe Mützen vor 2 Wochen bezahlt

Habe Mützen vor 2 Wochen bezahlt, geliefert wurdensie bis heute nicht. SAUEREI

6 november 2023
Omdöme utan inbjudan
Logotyp för Masumi Headwear

Svar från Masumi Headwear

Hallo Maja, vielen Dank für deine Nachricht. Wir haben festgestellt, dass Ihre Bestellung per ROYAL MAIL verschickt wurde und ein Teammitglied von Masumi Headwear Ihnen bereits eine E-Mail mit der Sendungsverfolgungsnummer geschickt und Ihnen mitgeteilt hat, dass Ihre Bestellung laut Sendungsverfolgungsnummer am 27. Februar zugestellt wurde. Auf diese E-Mail haben wir keine Antwort erhalten. Könnten Sie bitte Ihren Spam-Ordner überprüfen und uns vor allem mitteilen, ob Ihre Bestellung in Ordnung ist?

Wenn Sie Hilfe benötigen, senden Sie uns eine E-Mail an info@masumiheadwear.com

Vielen Dank und entschuldigen Sie die entstandenen Unannehmlichkeiten.

Masumi-Team

Betygsatt 5 av 5 stjärnor

incredible customer care, notably Alex

really great products [see Yanna for versatility and wind your own choice of scarf through loops, a creative and uplifting fashion experience!]
But most of all, excellent customer care and service
A very empathetic company

7 februari 2023
Omdöme utan inbjudan
Logotyp för Masumi Headwear

Svar från Masumi Headwear

Thank you so much for your wonderful review. This means so much to us.

Many thanks

Masumi team.

Betygsatt 5 av 5 stjärnor

Stylish hats that are of a great quality. They are so comfortable to wear

I was very lucky to win a prize where I got a selection of Masumi hats and I am really happy with them. The hats are all of such a good quality. They are all really soft and comfortable to wear. I love the primrose hat in champagne colour. The hat looks so stylish and fits really well on my head. I love the colour as well. The Dorna hats in the grey black and the grey pink colour are really stylish and I love the striped look of them. My favourite winter hat is the Bianca in brown. It is so soft and comfy and it really keeps you warm in the cold weather. I will definitely be purchasing from Masumi Headwear in the future and I will be recommending them to everyone.

19 februari 2022
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Perfect

I bought a Bella turban and it's so soft, made mostly of cotton and is perfect for indoors. The colour that I wanted was no longer available but the same day as I ordered it I was contacted and offered other colours which was fine. I received my turban the next day. Excellent service and it kept my head warm while not too hot as did another so called cool chemo turban which was polyester, too tight and much too warm from a different company

4 februari 2022
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Beautiful headwear and great customer service

Beautiful headwear and great customer service.
I was bought a couple of their chemo hats which weren’t really my taste. The staff at Masumi were so lovely and allowed me to exchange them for 2 beautiful hats that I love. They are so comfortable to wear.
Thank you for your help.

24 augusti 2021
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

This business is wonderful

This business is wonderful - the quality of the hats is great (they are beautifully designed, in really soft material) and the service brilliant.Thank you for your beautiful work which makes a massive difference to people going through a tough time.

Veronica Scarano

2 juni 2021
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

The Best

This is the most expensive but by far the best sleep hat that I have. I tend to wear it during the day because it’s cool, comfortable and looks good.

8 februari 2021
Betygsatt 5 av 5 stjärnor

Beautiful hats

I bought two very nice hats, they are very comfortable, when you wear them you don't feel like you are wearing them because the material they are made of is soft and breathable. They also make you look beautiful! I recommend them

20 januari 2021

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer