You were courteous in the process of putting me into your system instead of my wife; and you were more than prompt delivering "my" first order (and packaged excellently). Well done!
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Always easy, prompt response, product arrives few days later. Kathy Riley keeps me informed on new products and usage of all as well as helpful info on subjects related to my work as msssage therapist... Se mer
So much integrity with Master Supplements. I’ve been doing business with them for 15 years- science backed and tested. Same people working there with friendly, helpful, intelligent advice. Superior... Se mer
Företaget har svarat
I have been using Master Supplements for decades. They are gut specialiasts. They know what thry are doing. Their formulas go where they are directed. They are generous with their pricing. And bott... Se mer
Företagsinformation
Informationen kommer från olika externa källor
Here at Master Supplements, we believe in honesty, hard work, and, most importantly, helping people. We're proud of our product efficacy and we're committed to getting them into the hands of those who need help.
Master Supplements Inc.
Skrivet av företaget
- Save 15% today!
- Use coupon code MSI16 to save 15% on your next order with Master Supplements!
Fast shipping!
All shipments from our warehouse arrive within 5 business days
We know that time spent in transit is important to you. That's why we utilize multiple carriers to ensure that all packages that leave our warehouse will arrive at your home as soon as possible!
Kontaktuppgifter
1600 Arboretum Blvd., Suite 202, 55386, Victoria, MN
- (800) 926-2961
- info@mastersupplementsinc.com
- master-supplements.com
4,9
Utmärkt
1 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis efter mer än 1 månad
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I bought probiotics that was shipped…
I bought probiotics that was shipped with no source of keeping it cool. All the bottles arrived fairly warm. Disappointed.
27 juni 2024
Svar från Master Supplements, Inc.
Hi Joanne, I understand your concern but we take extensive extra QC measures to ensure that you have a viable product regardless of high temps during shipping!
We store our probiotics supplements at negative 10 degrees in industrial freezers up until the day they ship. Most if not all of our competitors never freeze them after manufacturing and rather they sit for months or more before shipping out to a consumer, our clock starts ticking the day we ship and unlike most other probiotic companies we guarantee our potency through expiration whereas, other bottles will say "at time of manufacturing", which means the product can be 100% dead and they are still meeting their label claims. We put A LOT of bacterial overage in every batch to ensure you are getting the labeled potency and I am happy to share the 3rd party test results via e-mail to show this. We do recommend refrigeration upon arrival but if you can’t because you’re traveling or for whatever reason; simply keep the bottle tightly closed and store in a dry, dark place.
Additionally, here is some more ways we belie we raise the standard on probiotic quality control:
We use colored glass bottles that are hermetically triple-sealed to keep the contents completely inert. The glass bottles block UV light and they allow less external moisture contamination than other bottle types.
We add moisture and oxygen desiccant packets to each bottle and flush the bottles with nitrogen to push excess oxygen out.
By creating the correct environment within the bottle and limiting their exposure to water and oxygen, we fully guarantee that our bacteria will remain stable and potent through expiration.
I hope this helps but please contact us if not. If it is helpful and more importantly, if you take the products and FEEL the difference in your gut function like I am sure you will, please consider updating this review, as even a 3star is detrimental for us. We appreciate your feedback and business greatly.
Master supplements is one of the best…
Master supplements is one of the best supplements I recommend to my patients. Our representative, Hope, is great and anytime I need something she ensures I get it. They also offer some of the best education webinars which helps keep me updated on how to best recommend treatment to my patients.
24 juni 2024
Svar från Master Supplements, Inc.
Dr. Xan..you are an inspiration for so many, thank you for your longtime support in our products!
Always amazing customer service and we…
Always amazing customer service and we receive our orders ASAP!
20 juni 2024
Svar från Master Supplements, Inc.
Thank you from MN to NYC!
Best customer service and products
I love working with this company and their products are a great addition to our proctice.
13 juni 2024
Svar från Master Supplements, Inc.
We are honored-ty!
I love placing the orde trough Ms hope
I love placing the orde trough Ms hope. She is very grateful, very professional. In addition, products are send promptly and its very helpful for me and patients.
Very pleased with service. Plus, receiving invoice with details of my order is excellent.
Thank very much
Love your products
30 maj 2024
Svar från Master Supplements, Inc.
Hope is outstanding! Thanks for the review!
This is a great product
This is a great product. I've used all products regularly. And the customer service is great.
13 juni 2024
Svar från Master Supplements, Inc.
We appreciate you very much, thanks for the review!
Svar från Master Supplements, Inc.
Thank you!
Great product.
Updated 6/14
Order was not delivered to the address I had requested. Even Double checked my order to ensure that it had not been my fault. I am not mixing you up with another company. Yes you have delivered to me before but I have two houses. I was clear in where I wanted it delivered.
Aside from the misdelivery, I love the product. Five stars!
Next time I will call customer service just in case it is the shop pay order website causing the problem. Thanks for the reply.
23 maj 2024
Svar från Master Supplements, Inc.
Hello! I see you have placed a total of 3 orders with us through our U.S.Enzymes site, and they have all had the same Shipping and Billing address. The billing is different from the shipping, but we have entered them correctly from what we can see; the shipping label matches the address that was entered online. The last order we received was on Tuesday 5/28 and it as delivered on Friday 5/31.
I see your orders did come in through via ShopPay method so that feature may be recognizing an old address as the default but we are not able to change that on our end but we are happy to walk you through it and try to help. You can use the Check out as a guest feature as well. Please feel free to call our Customer Service @800-926-2961. Bill or Blake can help make this right and I apologize for the inconvenience!
Lastly, 1 star reviews are very damaging for us and we take pride in making every single customer happy, please consider updating your review by following the link in this response e-mail.
In health, the Master Supplements Online Support Team
Svar från Master Supplements, Inc.
Hi John, your order came in at 5:55pm Friday June 7th, after our business hours had closed for the day. Your order shipped promptly the following business day, Monday June 10th and we show it as being delivered today Wednesday, 12th at 11:55am. A 1star review is very damaging for us, please if you would be so kind to revisit that review via the response in your e-mail inbox, it would be GREATLY appreciated! As for the products, we guarantee them with a 100% money-back return policy so if you don't feel better, you don't have to pay!
Compassionate Care
Jeff listened. He wanted me to understand what the company offers, and then he listened to me and asked questions that helped us deterimine how to begin supporting my very unhappy gut. I feel safe, and know there's help available if adjustments are needed.
3 juni 2024
Svar från Master Supplements, Inc.
Thank SO much for the nice review Sharon, we're here whenever you need us!
Unhappy with Shipping
Disappointed to purchase a product that is supposed to be kept refrigerated, and see that it was not shipped with an ice pack or some way to keep it cold.
Previous orders have been handled better.
6 maj 2024
Svar från Master Supplements, Inc.
Hello, trust our third-party testing that shows our probiotics are FULLY guaranteed through the expiration date, even including short transit times. Icepacks only offer superficial stability and actually draw moisture in to the package which is bad for the dry probiotic powder. We control the water content and oxygen content in every bottle in numerous Quality Control measures, so I can fully assure you after 20+ years of doing this, that your product is fully active! If you don't feel the positive difference in taking our products, we guarantee them with a 100% money-back policy!
Best company to work with!!!!
Master Supplements is one of the top companies that we enjoy working with. We never have issues with things being out of stock and if they ever are they are back in stock right away. They have great communication and ship orders out very quickly and always willing to help faster shipping if we or a client needs it.
23 april 2024
Svar från Master Supplements, Inc.
Thanks for the great review!
High quality
The company has very high quality supplements. These come recommended by my Dr who I trust.
23 april 2024
A company that works professionally…
A company that works professionally with great customer service. Thank for offering great products which is hard to find.
8 april 2024
Svar från Master Supplements, Inc.
Thanks SO much!
Amazon stopped selling this product and…
Amazon stopped selling this product and our local compounding pharmacy wants 20% more. Great deal from Master Supplements
4 april 2024
Customer Service Excels
19 april 2024
All went well
1 april 2024
Great customer support and they listen.
8 april 2024
Detta är Trustpilot
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Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.