Marvellous Escapes Omdömen 

Hayley was great. She got the holiday me and Sarah wanted. She was so patient with me and her customer service is great.

Although not involved with the initial planning of the holiday, on reviewing and discussing the itinerary with my friend, we asked if various alterations could be made, both in methods of travel and changes of dates.
Olivia was always courteous and obliging, eventually coming up with what we hope will be a great holiday.

I wanted to take my partner to Norway for her 6oth birthday to experience the Flam railway etc and made contact with Olivia Price at Marvellous Escapes.
The itinerary she came up with worked perfectly from start to finish and my partner love the trip, so much so that we will likely go again nearer Christmas when the snow will be there and I will be in contact with Olivia to arrange.

My appointed travel rep, Laurie, was professional, engaging and friendly throughout making the whole process very simple indeed. She was so very helpful in making suggestions and catering for all our needs. A truly excellent service. I would highly recommed them.

Everything was so easy. Laurie was so helpful and made our dream trip to Switzerland a breeze. Everything was very well planned. And the stress from planning was taken away and made easy. Cant wait to book our next trip.

I have just come back from my third trip booked through Marvellous Escapes and I can never fault them on a single thing! Fantastic customer service from start to finish - right from initial advice on itineraries to coming home with a call to check the trip went well.

The hotels I’ve stayed in have all been amazing and despite me always travelling with a budget in mind, I’ve had some real gems.

I truly believe that if it wasn’t for the advice of Marvellous Escapes (my personal travel adviser is Laurie and she is so lovely!), I wouldn’t have seen or done half of the things that I have.

I cannot recommend them enough!

I contacted Marvellous Escapes, spoke to Haley and discussed a rough itinerary for a tour of Italy. Hayley came back Venice, Bologna, Florence, Rome, Pompeii, Naples and Sorrento. All Tours went extremely well with very knowledgeable guides. All hotels where very good and well located for train travel which I have to say was exceptional. The sites and experiences were fantastic. First none beach holiday we have taken for decades and boy will we be doing something similar next (Hayley already on it) we would of liked a bit longer in Venice, budget matters. There were a couple of changes which occured but we were informed of them straight away and to be honest they were better than planned. I'm in my seventies and found it all very easy and everyone was very helpful and friendly. Marvelous Escapes & Haley well done.

From the first phone call I knew that this company was going to offer a great service. We travelled to Norway fir the Norway in a Nutshell trip. Laurie was very attentive, and really understood what I was looking for in this trip, taking into account our preferences for the type of accommodation we were looking for. Another colleague, Paul, even managed to book the seats I requested on the rail journeys - I wanted to sit on a particular side for the best views!
I usually travel independently but on this occasion I needed support as I was travelling with a friend who required plenty of support. Having all the transport, hotels & trips booked for me meant I was free to support my friend without having the worry of booking tickets for the trains. It was great to know that, should I need any assistance, I could call any time, 24 hours a day knowing that help would be on hand .
The information pack was excellent, clearly laying out the itinerary , along with contact numbers for the hotels.
I definitely recommend Marvelous Escapes.

Olivia was patient when discussing our plans and willing to change things even at the last minute.
I found her very easy to deal with and at no point did I feel pushed into making decisions

Our holiday was very well planned out from start to finish Fabulous destinations and very good accommodation all set up by Hayley Norris who was very professional and helpful . It was our 40th wedding Aniversery so we wanted it to be special and it was.

Olivia Price designed our trip to Paris , Switzerland and Italy very well.
She was professional pleasant and friendly.
She was very patient and had great communication skills. Her colleagues like Paul were very helpful too.
We are looking forward to our holiday .

First experience with Marvellous Escapes and was impressed. Olivia was professional friendly and courteous. Looking forward to the trip that has been arranged for me. Olivia thank you.

Trip of a Lifetime! - From start to finish Marvellous Escapes and particularly Hayley helped us achieve our fabulous holiday to Switzerland, Venice and Paris with a trip on the Orient Express! It was the first time we did this type of Holiday - all by Rail and had a number of connections/hotels throughout the trip. The Itinerary and Instructions were extremely well put together and easy to follow and the whole trip was planned perfectly - We were very apprehensive as we had previously done package holidays or cruises but should anyone be thinking of doing something different and needs some expertise and knowledge to put their holiday together, then I would highly recommend Marvellous Escapes.

Excellent holiday to Switzerland. The itinerary was personally tailored to our requirements, the company even arranged for the Glacier Express experience to happen on my birthday, which was a nice touch. A couple of the hotels were a little further away from the railway stations than we would have liked. As an elderly couple with luggage in an heatwave this was a minor problem for us. We would of welcomed some guidance on how to get to the hotels easily. For example in Zurich we could have used a tram, and in St. Moritz we could have used an Escalator from the station to the main street. The company were very helpful when a train was cancelled which resulted in a missed connection and provided us with information on an alternative train to use. On the whole, I would highly recommend this company

We had decided we wanted a trip on the Rocky Mountaineer and revisit the Vancouver area of Canada. We contacted Marvellous Escapes and Laurie Bizouard messaged us and arranged when she would call us. She always rang when she said she would. Her knowledge of the area is exceptional and took our ideas and formed it it a great plan. We have now booked the trip of a lifetime.

We planned a touring holiday (travelling totally by train) around Italy with a great deal of help from Hayley Norris, who was brilliant throughout the planning, preparation and the holiday.
All the hotels we stayed in were very clean, close to the places of interest and the staff were friendly and helpful. Some of the rooms we stayed in were very luxurious 😊 we were sad we couldn't stay longer.
We stopped of first in Zurich (wish we had longer in Zurich) on our way to Venice where Hayley had booked a walking tour and Gondola ride for us. We spent 2 full days in Venice it was fantastic and enough time to see it all. However, this is where we realised bringing big heavy suitcases were an issue. On reflection we would pack much more wisely and take smaller cases.
Florence was our next stop for 2 days and this included a tour of Tuscany and a wine tasting experience - which I would recommend. A 3 or 4 day stop here would have been better though. The hotel was incredible and we really wanted to explore Florence more.
Sorrento was our next stop, via Pompeii, this was our chance to relax around a pool and saunter through the very pretty streets. Hayley organised a boat trip to Capri and we thoroughly enjoyed being on the boat - definitely the highlight of Sorrento.
From Sorrento we travelled to Sicily, Taormina was so beautiful and again the hotel was pure luxury - we really didn't want to leave when it was time to go to Catania. But so glad we did. Catania had so much to look at if you're interested in the history of Sicily. We also had a guided your to Mount Etna - the guide was brilliant and provided us with lots of information.
We left Catania by night train and got off after breakfast in Rome. Rome has so much history to see and our time there was packed with tours and exploring the incredible sights, museums, etc. We could have certainly stayed longer in Rome without getting bored.
Turin was our final stop in Italy. Turin is very beautiful with lots to see without so many tourists making it the perfect last stop.
The work Hayley did to make this holiday fun, informative and so easy for us was really appreciated.
We are now planning a holiday in Spain, with Hayley's help.

I would definitely recommend Marvellous Escapes for their expertise in putting together an itinerary to match our ideas. Hayley was patient, costing up different ideas til we had a tailor made holiday to match our hopes and budget. It was very reassuring to know they were there to help in any eventuality with the holiday and took the stress out of booking numerous trains and accommodations.

It had always been a dream of mine to travel on the Orient Express so we finally arranged it with the help of Hayley and Marvellous Escapes. They listened to all my dreams and came up with a fantastic itinerary. It certainly became the once in a lifetime holiday.
All the hotels were superb and we couldn't fault a thing! We travelled the first 2 weeks in June, so weather was great.
Would highly recommend this company and hope maybe to use their expertise again.

Excellent holiday. Well planned seamless connections . Stunning place to visit. Marvelous Escapes very helpful and supportive can’t fault the service. Personally I would not stay overnight in Flam. The hotel offered excellent food but the vintage room particularly the bathroom was poor. Flam is blighted by cruise ships and tacky quayside shops and food outlets.The train ride down was fantastic. We would also have chosen to fly back from Bergen rather than the long train ride back to Oslo. These are personal observations and should in no way reflect on all the people we encountered who were very kind and helpful

I booked my holiday through Marvellous Escapes and had a great experience. The entire booking process was smooth stress free with clear communication.